Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


JUCY Snooze Queenstown

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

This adrenaline fuelled, picturesque town in the south of New Zealand is surrounded by soaring mountains with a deep blue glacial lake sat perfectly in the middle. The home of the legendary Fergburger, bungy jumping, jet boating, vineyards, vibrant bars, and award winning restaurants, experience it all from our brand spanking new accommodation!

The JUCY Snooze Queenstown has a rooftop bar & cafe overlooking the majestic Lake Wakatipu with free WiFi throughout to skype the crew back home. You can choose from Queen or Quad Ensuites, or nestle into one of the JUCY Pods - a private space in a shared room that’s able to be completely enclosed. Perfect for sleeping AND chilling out!

Reception is open 24/7

Check in is available from 2pm unless an early check in has been prearranged or agreed with reception. Check-out is strictly by 10.05 am (Hit Snooze one more time) unless a late checkout has been arranged with reception staff. Valid photo ID is required upon check-in.
NO Guests under the age of 18 without approved adult supervision

The outstanding balance of the booking is required upon check-in to JUCY Snooze. Payment can be made by cash/credit/debit cards. A credit card administration fee applies for payments by Credit Card - Mastercard and Visa are 2% and American Express is 4%. These fees are not refundable. Any amendments to original booking need to be made directly at reception. Payment for any extras during your stay can be made directly with reception The balance of the room booking plus any precooked extras will be paid on check in. If balance on arrival is $0.00NZD a $1.00NZD pre authorisation is required to be held by JUCY Snooze as security for any extra charges (including damages) you may incur during your stay. This preauthorised amount will be returned within 7 days of your stay if the above is non applicable.

JUCY Snooze is not responsible for the loss or damage of any personal goods or valuables. You should ensure that all doors and windows are locked when leaving the room and your personal items are secured.
No external guests are allowed after 10 pm.
Samsung Galaxy Note 7s are not permitted to be charged in any part of the building.

You accept full responsibility for any charges incurred during your stay and acknowledge that you are personally liable for payment of any loss or damage to the room or property (both malicious or accidental) by you or your guests and that any remaining balances can be finalised on your credit card. You acknowledge that any linen/bed soiling, broken items and smoking in the room will be charged to your card on file with a fee up to $250 NZD. A lost key will result in a fee of $20 NZD per key.

A minimum of 48 hours notice is required by JUCY Snooze for cancellations. Cancellations made within 48 hours of check in time forfeit the full amount for the first night cancelled. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.4

  • Location 9.7

  • Staff 8.8

  • Atmosphere 7.6

  • Cleanliness 9.0

  • Facilities 8.1

Latest Reviews

  • 10.0


    22 Jul 2020
    Best hostel in queenstown. Super chill vibe and get your own space which is sick
    New Zealand, Male, 18-24
  • 10.0


    25 Feb 2020
    Jucy Snooze was PERFECT. I'm was 50+ female traveling alone and I felt completely safe here. I had a private room with my own bath, shower and balcony. Everything was SUPER clean and very comfortable. I stayed a week and could have stayed longer. The location was perfect - and Lucy's cafe on the top floor was perfect for breakfast every morning and a late afternoon beer/snacks if I wanted. The staff was courteous and helpful and the whole experience greatly exceeded my expectations.
    USA, Female, 41+
  • 9.1


    05 Sep 2020
    Comfortable for a one night stay. Though right across a bar so it was a bit noisy at night.
    Philippines, Female, 31-40
  • 8.6


    15 Mar 2020
    Great location and the staff were great but it was so busy and the kitchen was tiny for the amount of people, and unlike Christchurch there was no 24 hour communal area.
    England, Female, 18-24
  • 8.6


    08 Mar 2020
    Loved most of it - especially the pods and use of technology in general but the rooms were a bit cramped and Queenstown lacked space in general. E.g. people were sitting in the stairways to make phone calls. Looks like Christchurch may have more space.
    Australia, Male, 41+
  • 8.6


    06 Mar 2020
    The pod beds give you a nice bit of privacy, though may be considered unsociable. Good facilities but kitchen is WAY too small so crowded. Great location
    England, Female, 18-24
  • 8.6


    17 Feb 2020
    Privacy was great but lack of window in my room meant that the room didn't smell pleasant
    England, Female, 18-24
  • 8.0


    09 Mar 2020
    Great location, helpful staff, and a great place to stay if you need a quiet and private night in pod style dorms, with security lockers, individual lights and plug ins at each bed. Enjoyed my stay here.
    Canada, Female, 18-24
  • 7.7

    Very Good

    09 Mar 2020
    -great to sleep (quiet, own cabinet), but no windows -kitchen was way to small, no place in the fridges, no place for preparation, not even enough place to sit there, because too many people were in that small kitchen -no living room or something like that where you can meet people (like in other hostels) -good wifi -some staff was very nice and friendly, others were quite rude -great location
    Germany, Female, 18-24
  • 4.0


    09 Mar 2020
    This was the dirtiest hostel ive ever stayed in. It was very clear that they just changed the sheets in the pod, but did nothing to clean it. I could see crumbs and dirt on the shelf, so I wiped it myself and the wipe I used was completely soiled. There was also what appeared to be a blood stain on the blanket I was given. Kitchen was gross and tiny. I wouldn't recommend this place to anyone
    Canada, Female, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi