Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Jardins Village Hostel Pinheiros

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Jardins Village Hostel Pinheiros is charming and pleasant hostel to spend nights of sleep and enjoy the best of São Paulo. Besides located in the most bohemian area of São Paulo, where you find restaurants, bars and a busy nightlife; It has all the structure and cleanliness we bring from our Jardins unit.

We are located in Pinheiros, close to Vila Madalena (800m). This location is very good for anyone visiting the city of São Paulo, because you can do everything on foot and with easy access to public transportation, bus stop 70-M and metro only 800m. We are also close to Hospital das Clínicas, Universities, Beco do Batman, Allianz Park and Rua dos Pinheiros.

We have private rooms and large shared rooms, plus a large area where the guest can use to read, meet other people, use our entertainment room and have contact with new cultures. A part of that we are well organized and clean as in our other unit, plus the maximum comfort offered whether for one person, couple or group.

Jardins Village Hostel Pinheiros Policies & Conditions:

Check in from 14:00 to 22:00 .
Check out before 12:00 .

Cancellation policy: 24 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards.
This property may pre-authorise your card before arrival. This property may pre-authorise your card before arrival.

Taxes included.
Breakfast not included.


Reception Time 06:00 to 22:00. (In case of late arrival please make sure to inform us via email or phone call).
No curfew.

Use of bed and locker indicate at reception.

The luggage in the rooms must always be closed, as we are not responsible for lost objects and the room must always be free for another guest to use it, if a group is occupying more spaces than the feasible and paid, will be charged Daily room rate.

Exchange of beds, additional bed occupancy will require double as a double stay, ie two nights.
Drink and eat in the rooms.
It is forbidden to have sex in shared rooms and common areas, we have private rooms.

Do not leave personal belongings in the shared bathrooms. Items left for are discarded daily.
Prohibited to extend clothes in the windows, please use the racks.
Alcoholic Drinks - Drinks brought from outside the Hostel are not allowed to consume inside you rooms or the common areas, an additional payment in case of break of the rule is 100 Real per can or bottle seized. This rule is non-negotiable. Avoid problems in disrespecting it.

The guests' kitchen opens at 8am and closes at 10pm. All food placed in the refrigerator should be identified. Unidentified supplies are discarded daily. Do not remove any utensils from the kitchen or eating area.
It is the guests' responsibility to organise and clean the kitchen, all utensils used should be washed after use. The fine for unwashed utensils is 100.00 Real, if the guest kitchen is heavily soiled it may be closed for a period of 24 hours regardless of what is inside.

Time limit for use of the locker room / bath: 10 minutes
DO NOT throw paper and objects on the toilet. In case the wrong use of the same is verified, a fee of 100 Real will be charged for unblocking.
Towels left in the locker rooms, as they belong to the hostel collected and washed and in case of new request will be charged 10.00 Real again.

The hostel is not responsible for lost objects.
Respect is essential in our dependencies, if you arrive late, do not make noise and do not disturb the sleep of others avoiding to be asked to withdraw.

We are not responsible for the noise of another guest in the room, snoring, flatulence, foul smell or bad laundry. Use common sense. Any swearing or assaulting other guest and staff will be reason to be asked to leave.
Remember that it is a crime to discriminate against race, color, ethnicity, religion or social origin.
Visitors are welcome to the common areas of the hostel between 8am and 10pm, but after this time only in the entertainment room.

We are not responsible for any loss / theft or theft of your belongings.
It is strictly forbidden to carry or use drugs on the premises of the Jardins Village Hostel.
Smoking is not allowed in the Jardins Village Hostel Pinheiro’s. You will be charged the daily rate of 100 Real for room hygiene for cases of smell detection by the maids.

Any broken or damaged part will be charged.
All guests will receive keys to access the village and the hostel so any case of loss of keys will apply the fine of 100 Real for new copies.
Enjoy your stay! View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 10.0

  • Location 8.7

  • Staff 8.0

  • Atmosphere 8.7

  • Cleanliness 8.7

  • Facilities 8.7

Latest Reviews

  • 9.4


    19 Nov 2018
    Great location, chill vibes.
    USA, Female, 18-24
  • 8.9


    06 Jan 2019
    Really nice location around heaps of music shops, quite a hipster area and good coffee around too. There’s a balcony you can have your breakfast or dinner and Sergio the main guy around the hostel was very helpful with anything we needed. Some other reviews say one bathroom is an issue but I was there 4 days and didn’t seem to encounter this being a problem. Hostel is definitely a quiet one though which is what we wanted, if you’re after a boozy hostel & huge atmosphere then this isn’t the place
    England, Couple, 25-30
  • 8.3


    11 Feb 2019
    Good location, double room was spacious and clean, shower and kitchen facilities good. Hostel managers customer relations were not good, spent most the day watching YouTube and Netflix, despict this we would stay again.
    Ireland, Couple, 25-30
  • 8.3


    31 Jan 2019
    Hostel clean, cama confortavel, chuveiro bom, luz individual na cama, parece que fez reforma recente, é bem agradável o espaço, tem um terraço, sala com sofá, tudo bem aconchegante, staff atencioso, boa localização, perto do metro clinicas e oscar freire (15 min a pé). Como a recepção funciona até as 23h, se vc chegar depois desse horario poderá ser cobrado uma taxa de 30 reais. Sorte a minha que cheguei 22h50, não precisei pagar, mas deveriam informar por escrito aqui. Em resumo, boa estadia.
    Brazil, Female, 25-30
  • 8.3


    09 Nov 2018
    Average Hostel. Good location. Ambiance was lacking. Security was great. Would stay here again.
    USA, Couple, 31-40
  • 8.0


    12 Jan 2019
    The Hostel is quite nice, above all its clean. Sadly the beds were very hard and on the top bunk bed the fan doesn’t help at all. So the nights were quite hot. (No ac) Additionally my light and power outlet didn’t work.
    Germany, Female, 18-24
  • 7.7

    Very Good

    26 Feb 2019
    It was an ok hostel for a night. No atmosphere and just 1 sofa in the only common area. Located in a safe area near restraunts and a supermarket. Wasn't impressed by the size of the waiver I had to sign upon check-in. 2 pages of terms and conditions to read just to sleep in a bed! Staff were friendly though and were happy to answer my questions.
    Australia, Male, 18-24
  • 7.7

    Very Good

    19 Jan 2019
    Overall this hostel was good - clean sheets, bathroom etc. But we arrived at 11.05pm because our bus was delayed (standard for Brazil!)and they charged us to check in because they were supposed to close at 11 but the guy at reception was hanging around for an hour after anyway. There wasnt much flexibility and no where to store your bags either if you were taking a night bus the day you checked out so its probably not the best place if you're just travelling through like we were.
    England, Mixed Group, 25-30
  • 7.1

    Very Good

    26 Feb 2019
    Good kitchen... hostel wss prettty dead and hesitant to let you bring in drinks! Diago the owner is an absolute legend but theres another guy that works there that made everyone feel on edge and was a bit creepy... he basically laid around all day hungover and made people feel uncomfortable as he was always so miserable
    England, Male, 25-30
  • 7.1

    Very Good

    03 Jan 2019
    Overall very clean and great location. Few staff members spoke English and be aware this is a completely dry hostel with no vibe
    Canada, Couple, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Cots Available
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Security
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Board Games