Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Jirafa Roja Hostel

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

Jirafa Roja Hostel is a brand new design hostel set in a totally restored 1920’s house with carefully designed spaces including a comfy leaving room to watch a movie or relax, a lovely kitchen where FREE BREAKFAST is served every morning and a cool and fresh terrace to chill down and grab a drink. For your comfort, free fast WI-FI is available all over the hostel. Laundry service is also available at the property. Upon request, the property can also organize Weekly pub crawls, thematic nights and events.

Located in Queretaro's downtown, just 1 block away from the “Templo de la Cruz” square which since its restoration has been filled with live, events and nice restaurants, 2 blocks away from 5 de Mayo where the Downtown’s bars and restaurants hot spot is and within 10 minutes walking distance from all the remaining downtown landmarks.

The hostel has with a private room and 4 and 6 people shared rooms and enough independent showers and bathrooms so waiting lines will never happen, special attention to cleaning is always taken to ensure a comfortable stay.

Jirafa Roja Hostel policies and conditions:

Check-in time starts at 1 pm.
Arriving after 5 pm, we recommend that you email the property your estimated arrival time to ensure we can facilitate your check-in.
Check-out time is 11 am.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Cancellation policy: 24 hours before arrival.

Taxes included.

Free breakfast Included.


No 24-hour front desk. From 7 am to 11 pm.

No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 8.2

  • Location 8.6

  • Staff 7.8

  • Atmosphere 7.0

  • Cleanliness 6.4

  • Facilities 7.4

Latest Reviews

  • 10.0


    08 Mar 2020
    This hostel was very cool and the staff was great/helpful. It has cool art all over with giraffes everywhere. It was pretty quite overall, not many people stayed during the week or activities going on. But it’s a fun place to stay with a great location
    USA, Male, 25-30
  • 9.7


    29 Dec 2019
    Great location and very clean. Staff was super helpful and accommodating. We needed a quick spot and it was perfect for that. An easy walk to everything. I don't think if you want a place to meet people or party this is your spot. Everyone was asleep and quiet by 11pm/12am. It was perfect for us.
    USA, Couple, 31-40
  • 9.4


    04 Feb 2022
    The staff within the hostel were wonderful, the location was amazing and the beds were very comfortable! The toilets were pretty dirty majority of the time we stayed here, the bar which was advertised was not open and the room was located in quite a load part of the hostel.
    Scotland, Female, 18-24
  • 9.1


    08 Feb 2021
    A smaller hostel (20 beds) with a friendly staff, just a few blocks from the Centro, that does the important things pretty well - comfy beds, hot showers, good baths, good kitchen, free brekkie including eggs. There is a small common area next to reception with couches and a narrow bar with stools, and the staff spent a lot of time there watching TV. The rooftop terrace has a larger bar but with uncomfortable chairs, so co-working was a challenge during my stay.
    USA, Male, 41+
  • 9.1


    22 Nov 2020
    The hostel was good and the breakfast absolutely amazing. However, the bunk beds made a lot of noise, specially when you were going to the bed at the top.
    Colombia, Male, 25-30
  • 9.1


    20 May 2019
    Great hostel, good location near the downtown area of Queretaro. Set up well for socializing but the city itself didn’t have a lot of travelers so don’t expect crazy parties. Good internet.
    USA, Male, 18-24
  • 8.0


    12 Mar 2022
    I cannot rate the Jirafa Rose hostel, because just before my arrival, and 2-3 weeks after my confirmation, I was told that website had mistakenly over-booked. So the manager, Oscar, offered for me to share a 'penthouse.', which turned out to be a private room in his nearby apartment, shared with him, his girlfriend and their dogs. They were all friendly,, hospitable and helpful. So, I rate his apartment-- it is nothing like what we mean by a 'Penthouse' in the US! The view was great.
    USA, Female, 41+
  • 7.7

    Very Good

    11 Jul 2019
    Hostel is fine but nothing special, good location. Breakfast is very simple, they provide bread, butter, eggs and jam so you can prepare it on your own. "Coffee" was really sad (more warm water than anything else). Hostel layout and metal door of dorms make nights rather noisy if there's many guests. Not much of an atmosphere. Rooftop terrace quite nice though!
    Germany, Female, 25-30
  • 6.6


    31 Jan 2021
    The owner is very kind and did allow me to check in early which I really appreciated after taking a night bus to get there. However, I would not recommend this hostel to any solo female travelers. There are a lot of men staying here that I think live there and some made me feel very unsafe and uncomfortable.
    USA, Female, 25-30
  • 5.7


    28 Oct 2021
    Negative: Linen not clean. Staff knows nothing about my questions. When I arrived, it was closed, at noon. They gave me a room not one I booked. They changed also my bed when I came back. Positive: very good location. Mattress good, and the hostel is quiet during the night.
    France, Male, 41+
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • BBQ
  • Book Exchange
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Linen Not Included
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi
  • Wii