Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Jirafa Roja Hostel is a brand new design hostel set in a totally restored 1920’s house with carefully designed spaces including a comfy leaving room to watch a movie or relax, a lovely kitchen where FREE BREAKFAST is served every morning and a cool and fresh terrace to chill down and grab a drink. For your comfort, free fast WI-FI is available all over the hostel. Laundry service is also available at the property. Upon request, the property can also organize Weekly pub crawls, thematic nights and events.

Located in Queretaro's downtown, just 1 block away from the “Templo de la Cruz” square which since its restoration has been filled with live, events and nice restaurants, 2 blocks away from 5 de Mayo where the Downtown’s bars and restaurants hot spot is and within 10 minutes walking distance from all the remaining downtown landmarks.

The hostel has with a private room and 4 and 6 people shared rooms and enough independent showers and bathrooms so waiting lines will never happen, special attention to cleaning is always taken to ensure a comfortable stay.

Jirafa Roja Hostel policies and conditions:

Check-in time starts at 1 pm.
Arriving after 5 pm, we recommend that you email the property your estimated arrival time to ensure we can facilitate your check-in.
Check-out time is 11 am.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival.

Cancellation policy: 24 hours before arrival.

Taxes included.

Free breakfast Included.


No 24-hour front desk. From 7 am to 11 pm.

No curfew.

No pets are allowed at this property. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.6

  • Location 9.5

  • Staff 9.4

  • Atmosphere 8.8

  • Cleanliness 9.1

  • Facilities 8.5

Latest Reviews

  • 10.0


    08 Mar 2020
    This hostel was very cool and the staff was great/helpful. It has cool art all over with giraffes everywhere. It was pretty quite overall, not many people stayed during the week or activities going on. But it’s a fun place to stay with a great location
    USA, Male, 25-30
  • 9.7


    29 Dec 2019
    Great location and very clean. Staff was super helpful and accommodating. We needed a quick spot and it was perfect for that. An easy walk to everything. I don't think if you want a place to meet people or party this is your spot. Everyone was asleep and quiet by 11pm/12am. It was perfect for us.
    USA, Couple, 31-40
  • 9.7


    08 Apr 2019
    Great staff, a great location, and kitchen, bedrooms, bathrooms all clean! I would definitely stay again and recommend to anyone, a great little place.
    England, Male, 25-30
  • 9.1


    20 May 2019
    Great hostel, good location near the downtown area of Queretaro. Set up well for socializing but the city itself didn’t have a lot of travelers so don’t expect crazy parties. Good internet.
    USA, Male, 18-24
  • 8.9


    21 Feb 2019
    The owner was super friendly. I was able to invite friends over and have a gathering upstairs with beers and music. Breakfast was self serve and simple but there was definitely enough to get full. When I first checked in there weren't many people but more people checked in and it was super easy to talk and make new friends. I wandered around the city walking and there is a park about 5 min walk away and an even closer convenience store. You can walk 5-9 min to other stores and shopping.
    USA, Female, 25-30
  • 8.0


    04 Jan 2019
    Good enough for 2 night! Nice breakfast
    USA, Female, 25-30
  • 7.7

    Very Good

    11 Jul 2019
    Hostel is fine but nothing special, good location. Breakfast is very simple, they provide bread, butter, eggs and jam so you can prepare it on your own. "Coffee" was really sad (more warm water than anything else). Hostel layout and metal door of dorms make nights rather noisy if there's many guests. Not much of an atmosphere. Rooftop terrace quite nice though!
    Germany, Female, 25-30
  • 7.7

    Very Good

    23 Dec 2018
    Oscar was so friendly and helpful—he made us feel right at home. The terrace is a nice place to hangout. The facilities are very basic. Good for a couple nights. Great value for money.
    USA, Female, 25-30
  • 7.4

    Very Good

    19 May 2019
    Fun, small hostel a short walk from the center of Querétaro. The owner and staff are helpful and friendly and encourage an enjoyable social vibe with cookouts and beers on the small rooftop terrace. It's not the best situation for working due to the scarcity of flat working surfaces and conveniently placed electrical outlets. And some of the facilities are in need of upgrade or repair. But it's still a nice place to stay for a couple of days.
    USA, Male, 41+
  • 7.4

    Very Good

    02 Dec 2018
    I stayed at La Girafa Roja for one night. This is a case where the many glowing reviews on Hostelworld baffle me. Not that there’s anything wrong with this hostel, it just doesn’t seem in any way exceptional. Oscar is a good guy though, and the double layer of security is good. Dorms have nice beds but are kind of small, as is the common room. The bathroom I used was OK in a bare-bones functional way. There’s also a minimal breakfast. Fine for a night or two.
    USA, Male, 41+
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • BBQ
  • Book Exchange
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Linen Not Included
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • DVD's
  • PlayStation
  • Wi-Fi
  • Wii