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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 3 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation Policy

We have a strict two weeks cancellation policy, guests must contact us before 2 PM ACST two weeks days before their arrival to avoid being charged. If you wish to cancel or amend your booking, please contact us.

*Two weeks before check in time( 2 PM ACST) =100% of prepayment will be refunded or no charges applied

*Cancellations or amendments made within two weeks before check in time = the first 3 nights will be charged

*In case of no-show, 100% of booking will be charged

Additional Terms and Conditions

Check In

Check in is any time after 2 PM. All guests are required to provide a government issued photo ID (passport/driver’s license) along with a credit card at check in. Your nightly rate covers a stay from 2PM to 10AM the following day.



Check Out

Check out time is 10 AM, late fees may apply for a late check out. Please be considerate to other guests when you leave the room in the morning. We’ll try our best to accommodate early or late check ins and check outs, however we may not able to meet a certain request depending on availability.



Extension of stay

Management should be notified in advance for any extension of stay at the hostel (subject to room availability) and payment should be received before 8pm of the date of the request in order to get approval.



Deposit

A deposit in cash of $10/person is required upon check-in. The deposit will be returned to you when you check-out. Failure to claim your $10 deposit within 15 days after check-out will result in forfeiture of the amount. You must claim your deposit in person at our reception desk.



Parking

Parking is available free of charge for all house guests. Please do not park in the way of the electrical motorized gate when fully open or half way open and on/besides the yellow line on the street as you might get fined by the Alice Springs Council Rangers. Do not leave any valuables inside your car when parked. Jump Inn Budget Accommodation cannot take any responsibility for the loss or theft of any of such articles while your car is parked.



Visitors Policy

The purpose of the policy is to provide a safe and secure environment for our guests and our staff. Please have your visitors wait in the lobby area by the reception desk. Visitors or non-guest friends are not allowed inside the premises, the residence area is reserved exclusively for registered guests.



Age Restriction

Please note that unfortunately we don’t have facilities suitable for children. We can only accept guests over the age of 18.



Pets

Pets are not allowed without prior arrangement/ permission from the management team.



House Policy

*Please note that we do not admit guests from Alice Springs or the Greater Alice Springs Area.

*Smoking is permitted outside at the designated area, please use ashtrays placed in the yard. Smoking is completely FORBIDDEN inside the room. A fine of $250 will apply when smoking in the non-smoking area.

*In the event of failure to comply with the Jump Inn Alice Springs Fire Regulation, resulting in activation the fire alarm where the emergency services are required to attend: the guest will be held liable for the associated costs of $823. Jump Inn shall not be responsible for, or liable for any loss, theft or damage of personal property on, or brought into the hostel or in the immediate vicinity of any of the hostel. Jump Inn also reserves the right to terminate the reservation immediately if guest failure to meet the Jump Inn Guest Code of Conduct, without a refund.

*The replacement cost of any damaged door lock is applicable for a total amount of $350 to be paid immediately.



Payment Policy

We accept Master and Visa cards, please note that if you wish to settle your bill by credit card a surcharge of 1.5% will be applicable. Full payment has to be made on arrival by cash or credit card. Prices quoted are in AUD and all payments must be made in AUD.




Environmental Policy

The owners of Jump Inn Budget Accommodation are dedicated to the protection of our planet and its natural resources. We encourage all our guests to help by:

*Switching off lights when not in use;

*Ensuring that taps are always turned off after use;

*Avoiding the unnecessary use of towels – just use what you need.;

*We will sort the recyclable rubbish collected from guest rooms i.e. paper, plastic, metal and glass;

*We thank you in advance for your comprehension and co-operation.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Previously known as Annie's Place, Jump Inn re-opened in June 2017 hoping to create a 'home away from home' for all the travellers and backpackers staying with us. Our lovely little hostel is like an oasis in the middle of the Australian desert - come stay with us, enjoy a relaxing sleep in our brand new memory foam mattresses and chill out with a free coffee in our green outdoor area. Meet Willies and Crazy, our two lovely dogs living in the hostel.

All our dorm rooms have been recently refurbished and they come with brand new mattresses, en-suite bathrooms, air-conditioning and a set of lockers to store your personal belongings. Our private rooms are perfect if you´re seeking the comfort of a private space - we have both rooms with shared bathrooms and en-suite. Free breakfast is included in the room price and it's available from 5am-9am.

Our hostel features free breakfast is included in the room price and it's available from 5am-9am, a spacious communal kitchen, a relaxing outdoor area with swimming pool and a guest laundry room. Let our friendly staff welcome you and discover all Alice Springs has to offer!

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.1

  • Location 8.3

  • Staff 9.4

  • Atmosphere 9.0

  • Cleanliness 9.0

  • Facilities 9.1


Latest Reviews

  • 9.7

    Superb

    08 Nov 2018
    Alice Springs is awesome and Jump In Alice was a great place to stay! Lots of other people so it’s easy to make friends and hostel is attached to bar which is really fun. Would highly recommend!
    Australia, Female, 25-30
  • 9.1

    Superb

    02 Nov 2018
    Amazing friendly and helpful staff who made us feel at home right away. The bar is the best hostel bar I’ve ever come across with a great selection of local and craft beers on tap. Food is awesome too. The pool and the nice cool rooms are perfect for the desert heat. There’s free breakfast and fast free WiFi. The courtyard around the pool is a great place to socialise and drink, or to just have some down time. It’s big enough for both! Such a great hostel!
    England, Female, 18-24
  • 8.9

    Fabulous

    29 Nov 2018
    Good hostel, lovely breakfast, clean. Rooms are pretty small. Met some good people there. Do not be afraid of dogs.
    Switzerland, Female, 25-30
  • 8.9

    Fabulous

    22 Nov 2018
    Well laid out hostel with modern amenities. The reception staff were friendly and efficient. The bar and restaurant were popular in the evening but the room I was in was not affected by the noise. The atmosphere was a little tense at times but crazyeyes (the dog) was super cute and friendly after only a little coaxing. WiFi worked well but was a little slow at times. Would recommend and stay again.
    Australia, Male, 41+
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • Airport Transfers
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi

Policies

  • Credit Cards Accepted
  • Taxes Included

Things to Note

Our reception is open every day from 7am-8pm. Please let us know beforehand if you will be arriving after 8pm so we can send you late check-in instructions. Please note that there will be a charge of $25 for unannounced late check-ins.

Check In: anytime after 2 PM. All guests are required to provide a government issued photo ID (passport/driver’s license) along with a credit card at check in. Your nightly rate covers a stay from 2 PM to 10 AM the following day.

Check Out: 10 AM, late fees may apply for a late checkout. Please be considerate to other guests when you leave the room in the morning. We’ll try our best to accommodate early or late check ins and check outs, however, we may not able to meet a certain request depending on availability.

Payment Policy: we accept Master and Visa cards, please note that if you wish to settle your bill by credit card a surcharge of 1.5% will be applicable. Full payment has to be made on arrival by cash or credit card. Prices quoted are in AUD and all payments must be made in AUD.
A $50 pre-authorization deposit will be charged on your credit card upon check-in. This amount will be refunded once you check out.

Cancellation Policy: charges equal to the first nights accommodation will be taken if the guest cancels less than 24 hours from the date of arrival or fails to arrive.

Alcohol Consumption: due to the liquor licence we obtain there is NO BYO ALCOHOL at this property. Any BYO alcohol found will be taken and held at reception and returned to you when you check out. We have a wide range of alcohol available at reception and soon to be in the hostel bar so you won’t go thirsty!

Extension of stay: management should be notified in advance for any extension of stay at the hostel (subject to room availability) and payment should be received before 8pm of the date of the request in order to get approval.

Parking: free parking is available free of charge for all house guests. Please do not park in the way of the electrical motorised gate when fully open or half way open and on/beside the yellow line on the street as you might get fined by the Alice Springs Council Rangers. Do not leave any valuables in your car when parked. Jump Inn Budget Accommodation cannot take any responsibility for the loss or theft of any of such articles while your car is parked.

Visitors Policy: the purpose of the policy is to provide a safe and secure environment for our guests and our staff. Please have your visitors wait in the lobby area by the reception desk. Visitors or non-guest friends are not allowed inside the premises, the residential area is reserved exclusively for registered guests.

Age Restriction: please note that unfortunately, we don’t have facilities suitable for children. We can only accept guests over the age of 18.

Pets: pets are not allowed without prior arrangement/ permission from the management team.

House Policies:
*Please note that we do not admit guests from Alice Springs or the Greater Alice Springs Area.
*Smoking is permitted outside at the designated area, please use ashtrays placed in the yard. Smoking is completely FORBIDDEN inside the room. A cleaning fee of $100 will apply when smoking in the non-smoking area.
*In the event of failure to comply with the Jump Inn Alice Springs Fire Regulation, resulting in activation the fire alarm where the emergency services are required to attend: the guest will be held liable for the associated costs of $823. Jump Inn shall not be responsible for, or liable for any loss, theft or damage of personal property on, or brought into the hostel or in the immediate vicinity of any of the hostel. Jump Inn also reserves the right to terminate the reservation immediately if guest failure to meet the Jump Inn Guest Code of Conduct, without a refund.
*The replacement cost of any damaged door lock is applicable for a total amount of $350 to be paid immediately.

Environmental Policy: the owners of Jump Inn Budget Accommodation are dedicated to the protection of our planet and its natural resources.
We encourage all our guests to help by:
*Switching off lights when not in use;
*Ensuring that taps are always turned off after use;
*Avoiding the unnecessary use of towels – just use what you need.;
*We will sort the recyclable rubbish collected from guest rooms i.e. paper, plastic, metal and glass;
*We thank you in advance for your comprehension and cooperation.

Limitation of Liability: Jump Inn Budget Accommodation cannot be held liable if any of the following events or conditions prevent the guest house from fulfilling its obligation to guests. However, the guest house will take necessary steps to minimise disruption and discomfort to guests under these conditions:
*Unanticipated interruption to electricity, water, sewage to and from the guest house;
*Industrial actions, civil uprising or criminal activity;
*Fire, frost, flooding, the wind or any other force major event.

We ask our guests to respect one another concerning the cleanliness of the common areas and noise level. If we receive complaints, you will be given a warning. Further complaints are subject to the termination of stay. We reserve the right to end a reservation if a guest becomes a disturbance/nuisance to others including management.


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