Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hakone has been designated as a Geopark by UNESCO and one of the main hot-spring areas in Japan.

Hakone is noted for its onsen hot spring resorts, which attract both Japanese and international visitors due to its proximity to Tokyo.

K's House Hakone is located only 1km away from Hakone-yumoto station. Voted The Best Hostel Chain Worldwide 2010 & 2011 and 2nd Best Small Hostel Chain 2014.

Our communal natural onsen (hot spring) with open-air bath will be great experience you can enjoy and feel relaxed with.

***Property Policies and Conditions***
1).Reception open 8:00am-21:00pm
Check in time 15:00pm-21:00pm
2).*No large group bookings
We do not accept large group (more than 7 people/2 rooms) bookings even if the bookings come from different persons/different booking site with the intention to form a group in the hostel. We have the right to cancel large group bookings.
3).Children aged 6 years or younger may not stay in dormitory room.
4).Cancellation Policy:
We require 48 hours cancellation notice prior to your scheduled arrival, otherwise we will charge you cancellation fee as below.

* 30% of your first night will be charged if you do not notify us about your cancellation or any changes by 21:00pm 2days before from your scheduled arrival.

* 50% of your first night will be charged if you do not notify us about your cancellation or any changes by 21:00pm on the day before from your scheduled arrival.

* 100% of your first night will be charged if you do not notify us about your cancellation or any changes before 11:00am on the day or No Show on your scheduled arrival.
5).We accept credit card and cash payment upon arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.5

  • Location 8.6

  • Staff 9.6

  • Atmosphere 9.5

  • Cleanliness 9.8

  • Facilities 9.7

Latest Reviews

  • 10.0


    20 Apr 2019
    Loved the onsen and the view from the community room was awesome. Right next to K bus line on the "loop".
    USA, Female, 41+
  • 10.0


    16 Apr 2019
    This place was amazing! I wish I had stayed more nights here. Very spacious room for a hostel. Beautiful view of the mountains and valley. Open air bath was nice and the common room is very spacious. I had fun conversations with the other travelers here because the common room was a fun place to just chill in. Good location too. Would stay again!
    USA, Female, 18-24
  • 10.0


    09 Apr 2019
    This is an absolutely fantastic place to stay. Very clean, beds are comfy, staff is helpful. The best part is the onsen, great for soaking after a day of exploring. Very social place with all ages and everyone from families with kids to solo travelers. Highly recommend.
    USA, Female, 41+
  • 10.0


    31 Mar 2019
    K’s was a great place to stay! The dorms are spacious and clean with a locker in the pod for your valuables. The location is a ten min walk from the train and bus station so is easy to get to all the main attractions. They also have a decent kitchen and large lounge area. The staff were super friendly and helpful.
    England, Female, 25-30
  • 9.7


    27 Mar 2019
    Very nice, especially for a hostel. Serene setting with beautiful view from the deck and its own in-house (indoor and outdoor) onsen. The location is a bit of a hike (if you choose to walk it), but the distance from all the action of the train station area is part of the appeal. I had a relaxing stay and really appreciated the vibe between my stops in Tokyo and Kyoto.
    USA, Male, 31-40
  • 9.7


    24 Mar 2019
    Super relaxing spot to hang out in after a long day in Hakone. The staff is wonderful and they have a lobby area you can lounge out in and relax The onsen downstairs is pretty good as well. Would recommend!
    USA, Male, 25-30
  • 9.4


    06 Apr 2019
    Great hostel! I loved the onsen and rooms were nice, the views are beautiful! Don’t walk to hostel if you have a lot of baggage, it’s pretty far uphill!
    USA, Female, 31-40
  • 9.4


    26 Mar 2019
    Sweet hostel offering both indoor and outdoor baths! Also in a ryokan style setting which makes it even better as ryokans are usually really expensive. Did not have much of an atmosphere going on but I understand as Hakone is laid-back, peaceful place. Facilities and staff were good. Overall worth the money!
    Philippines, Female, 25-30
  • 9.4


    26 Mar 2019
    Wonderful hostel in Hakone with easy access to transit, great communal spaces, cozy dorm beds and so convenient to have two onsens (one indoor and one outdoor) onsite after a day of exploring. Highly recommend.
    USA, Mixed Group, 25-30
  • 8.9


    27 Mar 2019
    The common area is beautiful and really inviting to spend time there and chill. The kotatsu futon adds a nice touch and we liked sitting with our legs under it and talk and chill. The hostel was not very close to the center, but it was walking distance. Unfortunately we were a little bit disappointed by the onsen, it was a little bit too small, especially the one that was placed outside. All in all the place was welcoming and the stay was nice.
    Romania, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2017

    2nd, Hostel Chain

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