Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hakone has been designated as a Geopark by UNESCO and one of the main hot-spring areas in Japan.

Hakone is noted for its onsen hot spring resorts, which attract both Japanese and international visitors due to its proximity to Tokyo.

K's House Hakone is located only 1km away from Hakone-yumoto station. Voted The Best Hostel Chain Worldwide 2010 & 2011 and 2nd Best Small Hostel Chain 2014.

Our communal natural Onsen (hot spring) with outdoor bath will be great experience you can enjoy and feel relaxed with.
Onsen is available between 16:00 and 2:00.(Onsen is closed in the morning)
Opening times of the outdoor bath and indoor bath switch every day.
We recommend you to arrive at K's House Hakone by 19:00
if you would like to enjoy both the outdoor bath and the indoor bath.

There are 3 main ways to get to our hostel from Hakoneyumoto station.

We highly recommend you to take a bus or taxi if you have a big backpack or suitcase
because the way from Hakoneyumoto sta. to K's House Hakone is all the way very steep uphill.
(1) Bus(K Line) : 5 minutes, 230yen, every 30-60 min.
(Hakoneyumoto station → Dainochaya bus stop, last bus leaves at 20:10)
(2) Taxi : 3 minutes, 830-900yen (Hakoneyumoto station → K's House Hakone)
(3) Walking : 15 minutes (1.1 km, basically the way is steep uphill)

***Property Policies and Conditions***
1).Reception open 8:00-21:00
Check in time 15:00-20:00
2).*No large group bookings
We do not accept large group (more than 7 people/2 rooms) bookings even if the bookings come from different persons/different booking site with the intention to form a group in the hostel. We have the right to cancel large group bookings.
3).Children aged 6 years or younger may not stay in dormitory room.
4).Cancellation Policy:
We require 48 hours cancellation notice prior to your scheduled arrival, otherwise we will charge you cancellation fee as below.

* 30% of your first night will be charged if you do not notify us about your cancellation or any changes by 21:00pm 2days before from your scheduled arrival.

* 50% of your first night will be charged if you do not notify us about your cancellation or any changes by 21:00pm on the day before from your scheduled arrival.

* 100% of your first night will be charged if you do not notify us about your cancellation or any changes before 11:00am on the day or No Show on your scheduled arrival.
5).We accept credit card and cash payment upon arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 8.6

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    28 Dec 2019
    Value for money, clean facilities, accommodating staff and good locations.
    Philippines, Female, 41+
  • 10.0


    22 Dec 2019
    This place has an amazing view of Hakone on the fourth floor. The bed style is traditional japanese mattresses so it is different than most other hostels I stayed at. It has it's own nonsense both indoor and outdoor and are tattoo friendly. The area is close to downtown hakone so various food places. The walk to the hostel is uphill so be wary. The staff are amazing and welcoming and even will chill with you. Would stay again.
    USA, Male, 25-30
  • 10.0


    30 Nov 2019
    This was a lovely little hostel in Hakone that felt more homey and relaxed than most hostels I've been to. My best friend and I booked a private room, which was super affordable, and meant we got to enjoy our own space and then get comfy and stretch out on our futons on traditional tatami mats. The staff was very helpful, and one woman in particular (I didn't catch her name) was kind enough to walk me through the entire transportation route for what we wanted to do. Great location and very safe!
    USA, Female, 18-24
  • 9.7


    10 Jan 2020
    Friendly staff, clean interior with lots of open spaces. The indoor and outdoor hot springs were a wonderful! The hostel is located uphill at an elevation that is walkable, though walking becomes difficult if you are transporting heavy suitcases. In that case, it's best to find a bus uphill/downhill, or, if you're willing to spend the money, a taxi. So accessibility gets a less than perfect rating, but in relation to the train station and tourists spots it's still great.
    USA, Female, 25-30
  • 9.7


    02 Jan 2020
    Really great hostel, super clean, staff was very helpful
    India, Male, 18-24
  • 9.4


    06 Dec 2019
    Friendly staff, very clean, we were in 6 bed dorm room with curtain so private and USB port. Great chilled atmosphere and has its own onsen. Minor downside is that it is a 10 min walk up steep hill from station but that was fine and we knew this when booking. Also 1 min from convenience store. Highly recommend
    England, Couple, 25-30
  • 9.1


    05 Dec 2019
    Very traditionally Japanese which you mostly only get for 10x the price. The onsen was a huge plus and I will definitely try to return!
    Sweden, Female, 18-24
  • 8.9


    20 Dec 2019
    Convenient location and friendly staff! Extremely value for money with its own onsen.
    Singapore, Male, 18-24
  • 8.9


    12 Dec 2019
    Really great hostel. Loved having onsen at the hostel. Rooms are super comfortable and excellent value for money. It was great to be able to sleep on the floor on the futons in a tatami room without paying heaps for a ryokan. Only complaint was the staff recommended an activity for us to do and upon arriving we were told it was closed which they failed to mention to us. Not a huge issue and other than this the staff were great.
    Australia, Male, 18-24
  • 8.9


    04 Dec 2019
    Great rural location if that's what you're after, but not near many amenities, would suggest staying longer than a day if you want to really feel hakone, we were stuck for time. Friendly staff and great atmosphere make up for the location
    England, All Female Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2017

    2nd, Hostel Chain

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