Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hakone has been designated as a Geopark by UNESCO and one of the main hot-spring areas in Japan.

Hakone is noted for its onsen hot spring resorts, which attract both Japanese and international visitors due to its proximity to Tokyo.

K's House Hakone is located only 1km away from Hakone-yumoto station. Voted The Best Hostel Chain Worldwide 2010 & 2011 and 2nd Best Small Hostel Chain 2014.

Our communal natural Onsen (hot spring) with outdoor bath will be great experience you can enjoy and feel relaxed with.
Onsen is available between 16:00 and 2:00.(Onsen is closed in the morning)
Opening times of the outdoor bath and indoor bath switch every day.
We recommend you to arrive at K's House Hakone by 19:00
if you would like to enjoy both the outdoor bath and the indoor bath.

***Property Policies and Conditions***
1).Reception open 8:00-21:00
Check in time 15:00-21:00
2).*No large group bookings
We do not accept large group (more than 7 people/2 rooms) bookings even if the bookings come from different persons/different booking site with the intention to form a group in the hostel. We have the right to cancel large group bookings.
3).Children aged 6 years or younger may not stay in dormitory room.
4).Cancellation Policy:
We require 48 hours cancellation notice prior to your scheduled arrival, otherwise we will charge you cancellation fee as below.

* 30% of your first night will be charged if you do not notify us about your cancellation or any changes by 21:00pm 2days before from your scheduled arrival.

* 50% of your first night will be charged if you do not notify us about your cancellation or any changes by 21:00pm on the day before from your scheduled arrival.

* 100% of your first night will be charged if you do not notify us about your cancellation or any changes before 11:00am on the day or No Show on your scheduled arrival.
5).We accept credit card and cash payment upon arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 8.7

  • Staff 9.7

  • Atmosphere 9.2

  • Cleanliness 9.9

  • Facilities 9.8

Latest Reviews

  • 10.0


    01 Nov 2019
    We were in Hakone for one quick overnight trip but wish we could have stayed longer. Our stay here was so wonderful and only added to the perfect experience we had in this wonderful mountain town. The staff were extremely friendly and I honestly felt so pampered at this hostel. You cannot beat this price, either! We loved K's House and will book this company for other cities. The onsens were also absolutely wonderful.
    USA, Female, 18-24
  • 10.0


    31 Oct 2019
    Amazing place, welcoming and knowledgeable staff. Great onsen on site!
    Czech Republic, Female, 25-30
  • 10.0


    29 Oct 2019
    Super in every way! 😁
    England, Male, 41+
  • 9.7


    17 Nov 2019
    Awesome hostel for foreigners, very English-friendly and nice staff. Loved the lounge, balcony, and onsen. The location is a bit difficult to access being on a hill, but the view is stunning.
    USA, Female, 18-24
  • 9.7


    13 Nov 2019
    The staff was super nice and they give you a towel and fresh sheets in your arrival. IT has 2 mini market close less than 10 minutes walking and 5 minutes from line K buses, the onsen are nice indoor and outdoor. Super recommended!
    Colombia, Male, 31-40
  • 9.4


    15 Nov 2019
    Free onsen! Nice terrace! Great place to relax ☺️
    Malaysia, Male, 25-30
  • 9.4


    07 Nov 2019
    How often do you get a hostel with its own onsens? Great place.
    England, Couple, 18-24
  • 9.4


    05 Nov 2019
    One of the friendliest and social hostels I have been to in Japan. The staff is very knowledgeable and can help you with your visit in Hakone. The onsen on site is a relief after a long day touring!
    USA, Male, 25-30
  • 9.1


    02 Nov 2019
    Great stay, awesome staff and awesome vibes. Would stay again for sure!
    Australia, All Male Group, 25-30
  • 6.9


    25 Oct 2019
    Our stay in K’s House Hakone was pretty average, the staff were super nice, the onsen was cool if you are into that. The breakfast was jam and peanut butter, no bread... so not really a breakfast. We have stayed in other hostels throughout Japan that were much cheaper and provided much more. Not a bad stay at all, just some little things.
    England, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2017

    2nd, Hostel Chain

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