Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hakone has been designated as a Geopark by UNESCO and one of the main hot-spring areas in Japan.

Hakone is noted for its onsen hot spring resorts, which attract both Japanese and international visitors due to its proximity to Tokyo.

K's House Hakone is located only 1km away from Hakone-yumoto station. Voted The Best Hostel Chain Worldwide 2010 & 2011 and 2nd Best Small Hostel Chain 2014.

Our communal natural onsen (hot spring) with open-air bath will be great experience you can enjoy and feel relaxed with.

***Property Policies and Conditions***
1).Reception open 8:00am-21:00pm
Check in time 15:00pm-21:00pm
2).*No large group bookings
We do not accept large group (more than 7 people/2 rooms) bookings even if the bookings come from different persons/different booking site with the intention to form a group in the hostel. We have the right to cancel large group bookings.
3).Children aged 6 years or younger may not stay in dormitory room.
4).Cancellation Policy:
We require 48 hours cancellation notice prior to your scheduled arrival, otherwise we will charge you cancellation fee as below.

* 30% of your first night will be charged if you do not notify us about your cancellation or any changes by 21:00pm 2days before from your scheduled arrival.

* 50% of your first night will be charged if you do not notify us about your cancellation or any changes by 21:00pm on the day before from your scheduled arrival.

* 100% of your first night will be charged if you do not notify us about your cancellation or any changes before 11:00am on the day or No Show on your scheduled arrival.
5).We accept credit card and cash payment upon arrival. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 8.6

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 9.9

  • Facilities 9.7

Latest Reviews

  • 10.0


    09 Sep 2019
    Wish we had longer there!
    England, Couple, 25-30
  • 10.0


    06 Sep 2019
    This is honestly one of the most lovely hostels ive stayed in and left we wishing I had stayed longer as much as the scenery did. Facilities and furniture are clean and modern. Atmosphere is peaceful and friendly. Shared dorms spacious. Steep upwards walk to get there, but worth it. View from the windows overlooks hakone-yumoto. There is a convenience store a couple minutes away. Front desk staff are absolutely wonderful and always accommodating. Would definitely stay here again. Thankyou :)
    Australia, Female, 25-30
  • 10.0


    29 Aug 2019
    Amazing place!!!!
    Denmark, Male, 41+
  • 10.0


    26 Aug 2019
    Loved our stay here. The staff were all so friendly and helpful, and even booked a nearby onsen for us. The kitchen is well stocked and there is a good breakfast in the morning. The onsens in the hostel are a must too!
    England, All Female Group, 25-30
  • 10.0


    19 Aug 2019
    One of the best hostels I’ve ever stayed in.
    Australia, Male, 31-40
  • 9.7


    11 Sep 2019
    We kind of missed our stop with the bus and had to take the bus back for the hostel, but that was the only mishap in our whole stay. The staff were very friendly, they provided us with a lot of information as well. And the onsen was also amazing
    Belgium, Female, 18-24
  • 9.7


    06 Sep 2019
    Fantastic hostel - amazing views, super helpful staff, good location with access to bustops to get you to key locations. Super clean facilities, private onsen - would stay again!
    England, Female, 41+
  • 9.7


    21 Aug 2019
    Outdoor Onsen was fantastic. Lovely hostel, staying in a 6 person room with only wooden headboards to separate was a curious experience. We enjoyed it but I imagine it could feel a bit too intimate for a solo traveller for example! Really glad we got to stay here.
    England, Male, 18-24
  • 9.4


    14 Sep 2019
    The on-site onsen was fantastic and this place has such a lovely relaxed vibe. The walk from the station is fine as long as you’re not an over-packer!
    Australia, Female, 31-40
  • 9.4


    07 Sep 2019
    After nearly a week in Tokyo, a night at K’a house was exactly what we needed. It was the definition of zen. It was very accessible via bus, but also a walk from the train station too. Also a short bus ride to Lake Ashai. A local convenience store was a 10 minute walk away. The Onsen was a great experience after a long day after exploring the area, and the place oozed an overall vibe of calmness and tranquility. The staff were equally as welcoming and helpful, making us feel very much at home
    Wales, Couple, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi


  • 2017

    2nd, Hostel Chain

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