Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
8.2
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

This is a hostel where you can design your own trip. Kaena Point is friendly small hostel located in Guatemala City. At KaEna Point, you will enhance the best of Guatemala and feel like home in our Hostel. Friendship is lead mode. For your comfort, the hostel offers all facilities expected for a relaxing stay. There is a 24-hour front desk at the property and free Wi-Fi access is available.

Kaena Point is located in the zone 11. Miraflores Museum is 1.9 km from Kaena Point Hostel, while Popol Vuh Museum and Kaminal Juyu is 1.5 km from the property. The nearest airport is 3 km away from Kaena Point Hostel.

The hostel offers dorms and private rooms for 1 or 2 people with single beds. We offer shared or private bathroom. The rooms are comfortable for a great stay in Guatemala City.

KaEna Point Hostel policies and conditions:

Check-in time starts at 3 pm.
Check-out time is 11 am.

Payment types accepted at this property: cash, credit card and debit card.
This property may pre-authorize your card before arrival and passport is required.

Cancellation policy: 24 hours before arrival.

Taxes included.

Free Breakfast available for purchase

General:

24-hour reception.

No curfew.

Pet friendly. For more information, please contact the property.

Courtesy airport ride (pick up after 8pm and drop off before 5:30am) need to apply via text View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 9.2

  • Location 8.2

  • Staff 9.4

  • Atmosphere 7.8

  • Cleanliness 8.0

  • Facilities 7.0


Latest Reviews

  • 10.0

    Superb

    12 Jun 2019
    Very nice and charming Manager. Axel will do his best to help with your airport transfers, ride to hostel and cooks (DELICIOUS) food for you. Nothing negative to say about this hostel! Thank you so much
    Canada, Mixed Group, 18-24
  • 10.0

    Superb

    13 Feb 2019
    Love this place! Clean and helpful staff.
    Belgium, Female, 18-24
  • 10.0

    Superb

    10 Jun 2018
    The perfect place! Elegant, clean, comfortable, worth the price. The host helped me a lot with tips about Guatemala. Made my first day at Guatemala remarkable
    Germany, Female, 25-30
  • 10.0

    Superb

    23 Oct 2017
    I loved this place! More than happy! He took me to the airport 10 points for that! I was able to cook. The room wow! Very fancy and clean! Overall I for sure recommend it!
    France, Female, 25-30
  • 9.7

    Superb

    30 Sep 2019
    The shower was an unforgettable experience. OMG
    USA, Male, 25-30
  • 9.4

    Superb

    03 Jun 2019
    Lovely hostel with friendly staff who were helpful. Got picked up from the airport which was ideal! Good stopover in Guatemala City.
    Scotland, Female, 18-24
  • 9.1

    Superb

    19 May 2019
    Really nice breakfast and really helpful staff! Clean and good location!
    Germany, Female, 18-24
  • 8.6

    Fabulous

    07 Jul 2019
    Great stay for our pitstop to the airport in Guatemala City. Axel was very helpful and friendly and made us feel welcome. He also got and organised a early morning taxi for us in the morning at 3:30 am and woke up to greet us goodbye! Had a good time sitting in the bar watching the football with some beers ! Great value for money for our pit stop. 😜
    Ireland, Female, 25-30
  • 2.0

    Rating

    07 Sep 2018
    '24-hour reception': there is no proper reception. We had to wait 40 minutes at the restaurant below until the lady from the restaurant would let us in. Later that day we came back to the hostel and the owner just said: 'do you wanna pay cash or by card?' He didn't know our reservation number, names and the amount we had to pay. We were not even asked for our passports. In the morning we recognised that the shower wouldn't work. The 10-point ratings seems fake! Don't stay at this hostel!
    Germany, Couple, 18-24
  • 2.0

    Rating

    29 Sep 2017
    WORST HOSTEL EVER It's extremely dirty, everywhere. The owner only cares about himself, going out and living his own life without keeping into account he has a hostel to run. He has no sense of responsibility at all. Bad neighboorhood too. We asked him several times if he could arrange a transfer to the airport, which he assured us of he did. On the morning we needed it, no owner and no shuttle to see at all. We ended up paying more than 20 USD for a taxi!! One advice: DON'T COME HERE!!!!!!
    Belgium, Female, 18-24
Read all reviews

Facilities

Free
  • Free Airport Transfer
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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