Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We have 21 rooms that can accommodate most requests, mainly set up as share dorm with limited private rooms configured as Super King Doubles and Doubles/Twins with ensuite.

Our private ensuite rooms come with a super king double bed, heater, tv, fridge and tea/coffee making facilities. All linen is provided.

Kaiteri Lodge is also shared with Kiwi Experience, a national in-bound tour bus operation.

The lodge has the following facilities available to all guests: Activity booking desk, TV room, Laundry, Wireless and Kiosk Internet, BBQ area and a shared kitchen with all necessary cooking utensils.

The Beached Whale Restaurant and Bar, fully licensed, on-site and open from 4pm 7 nights a week November to April and May to October 4 nights per week serving set menu options or choose from our a la carte’ dining, gourmet pizza’s or take away, we’ve got it all. There is music nightly. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    28 Jan 2020
    Really enjoy it here. Great staff, clean and great location.
    England, Male, 25-30
  • 10.0


    15 Jan 2020
    This place was awesome! It was right across from the beach so you could watch the sunrise every morning which was spectacular. The room was very spacious and everyone was welcoming. We also went on a hike to split apple rock (which they say is a 4km walk) by it was 6km there and back and a lot of hills too. But apart from that the room was very nice.
    Australia, All Female Group, 18-24
  • 9.4


    21 Mar 2020
    A lovely hostel a stone's throw from the beach with a good sized kitchen and onsite washing machines/dryers. The receptionist was really friendly and it was quiet during the night.
    England, Couple, 25-30
  • 9.4


    03 Jan 2020
    The room was very clean but slightly small. The outside bathrooms always lacked toilet roll but were clean and the showers in the main building were great. Staff were really friendly.
    England, Female, 18-24
  • 8.9


    24 Oct 2019
    Really nice hostel but it’s very noticeable that in the off season, it’s only Kiwi Experience who stay here. I was with KE and stayed a couple of extra nights and was one of only a few people in the hostel that night. The bar next door is really nice too but again, only open when KE come into town! Other than that, nice warm rooms and well located near the kayak offices and beach.
    England, Female, 18-24
  • 8.3


    07 Feb 2020
    This was a very busy establishment when we were there, happy with our stay, but it is not particularly quiet, our room was directly next to a bar which had live music till about 11pm Friday and Saturday night. The location is great the price reasonable, our room was clean. Mattresses were a bit lumpy.
    New Zealand, Male, 41+
  • 7.7

    Very Good

    03 Dec 2019
    Clean hostel and a good location. I liked being so close to the beach. The staff on reception are really slow and I waited in line for over 20 minutes with a massive backpack on my back waiting for them to slowly sort rooms. The bar onsite closed really early and you couldn’t drink in the hostel so that was a let down. Also I didn’t like you were given cutlery and they took away your deposit if you didn’t return all of it. Couldn’t they just leave lots of cutlery in the kitchen?
    England, Female, 25-30
  • 7.1

    Very Good

    11 Feb 2020
    Underwhelming. The kitchen is far too small for the amount of guests & the extractor fans are covered in grime that drips onto your food when it’s cooking. Dorm was good with an ensuite. Paid wifi was rubbish. Good location near the beach & decent happy hour prices in the bar/restaurant attached. The biggest let down is that the kitchen/communal area would close at 10pm & the bar would close at a similar time leaving us to spend evenings wandering around town with little to do but go to bed.
    England, Couple, 25-30
  • 6.9


    18 Feb 2020
    Great location and the staff was super helpful with booking activities. The cleanliness was a bit lacking...the bathroom in the dorm did not have any soap- not even a soap dispenser. The bathroom across the hallway had a dispenser that was empty. Pretty unsanitary. Luckily I had my own soap but still.
    USA, Female, 25-30
  • 6.6


    30 Nov 2019
    Upon check-in you are asked for $20 key deposit, we obliged, when we checked-out no one offers to return the $20 deposit you have to directly ask and then they appear hesitant to give it. I forgot to ask for mine and only did so once prompted by my friend- does make you wonder how much money they make from people forgetting their deposits... apart from decent stay.
    England, Couple, 18-24
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  • Free City Maps
  • Free Parking
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Parking
  • Self-Catering Facilities
  • Wheelchair Friendly
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table