Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Kaktus Hostel is a traditional Riad (house with a patio garden in the centre) located less than a minute’s walk (about 100m) from the mythical place that is Jemaa El Fna Square, making it an ideal location for your stay in Marrakech. Most of the monuments and other tourist hotspots are within walking distance from the hostel. The property is comprised of five dormitories, a patio and a sublime terrace with stunning views of Koutoubia mosque looking across to Jemaa El Fna Square, here on the terrace you can enjoy the never ending magic of Marrakech. Kaktus Property also offers homemade Morrocan cuisine for lunch or dinner served daily, with delicious traditional dishes that Morocco is famous for.

Our tour desk provides excursions to the Atlas Mountains, Sahara Desert and the beautiful coastline of the Atlantic, with departures for day trips and longer tours guaranteed everyday. Discounts can be offered depending on the size of the group. There are numerous activities to keep you busy, including walking tours, cooking classes and so much more.

Facilities include:

24 hour reception, free luggage storage and free wifi
Tour desk offering a variety of excursions to the most prominent areas of Morocco
A roof terrace with multiple seating areas for relaxation or socializing with guests
Refreshments and dinner/lunch are served daily, we also offer traditional Moroccan cooking classes
Laundry service and towel hire are available
Communal Kitchen is available for use

Kaktus Hostels Policies & Conditions:

Earliest check-in: 13:00
Latest check-out: 11:00

Payment upon arrival by cash in Dirham or Euro currencies
City Taxes of €2.50 per person, per night are not included
Breakfast is included and served between 8:30am - 10:30am
No curfew
Child friendly
Non smoking/Designated Smoking Area

Please email us if you plan on checking in late
Any cancellation must be advised 24hours prior to arrival

Kaktus Hostel Background

Kaktus property has been created by two developers of luxury accommodation in Marrakech who were looking for a challenge. We wanted to create an economical and socially responsible property. Kaktus Property is more than just a simple accommodation for travelers; it is a place of experimentation into sustainable development, as well as a place for artists and culture to thrive.
Kaktus Hostel and the Environment

We are very conscious of our impact on the environment and our global footprint. In order to do this we adopt a number of principles in order to minimize our waste, electrical energy and water consumption. We start with the training and awareness of our staff. We educate them on issues of ecology and attitudes to adopt in regards to reducing our economic footprint. All of our furnishings have been manufactured by recycled materials using a DIY concept converting old useless materials into fantastic new designs. All our organic waste and part of our non-organic waste is recycled, reprocessed or reused. We are involved in many projects in the region for the rehabilitation of natural sites and reforestation and reducing desertification. Finally we are open to other projects with similar interests; if anyone has any ideas as to what we can do we’d love to hear them!

Kaktus Hostel Social Responsibility

We are very conscious about the social responsibility in regards to the quality of life of our staff. Both in their intellectual and personal development, we offer courses in foreign languages and management. We also organise tours of galleries and other cultural events to raise awareness of our staff in art and culture in general

Kaktus Hostel Culture

At Kaktus property we strongly believe that culture is important to make the world more tolerant and just. We are trying to do our best to improve and develop the culture within Morocco. We intend to launch many artistic programs (exhibitions, workshops, film, photography, readings, mini concerts… etc). We are a partner of many festivals within the city and we graciously offer accommodation and support to them. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.2

  • Location 9.7

  • Staff 9.3

  • Atmosphere 8.9

  • Cleanliness 8.6

  • Facilities 8.5

Latest Reviews

  • 10.0


    12 Oct 2019
    This is a gem that my friend recommended. Staff are so nice (thank you Hussein, Rachid + everyone else), the location is absolutely perfect and as a woman walking back there I felt safe as there is footfall. I went in autumn but there were always other travellers, and many had stayed before. I will be coming back! When I was ill, they cared for me (including the cleaner)thank you so much - and when I had problems with my flight home, I knew I could call Rachid (hablamos mucho de España!) Amazing
    England, Female, 25-30
  • 10.0


    29 Sep 2019
    Great hostel, especially free breakfast. Only thing was my door couldn’t shut properly in my dorm, not my window so wasn’t very quiet/private at night. Staff so helpful and nice, great and welcoming atmosphere with rooftop terrace.
    Australia, Female, 18-24
  • 10.0


    29 Sep 2019
    Great hostel with friendly staff in good location. Wifi could be better. Would recommend.
    Australia, Male, 18-24
  • 10.0


    16 Sep 2019
    We had an amazing stay at Kaktus! Cous Cous and Ayoub, the hostel hosts, were so welcoming, kind, and fun. They made us feel like family. The rooftop is a great space to relax and see the city. We had lots of Moroccan mint tea and enjoyed our time so much. The breakfast was included and delicious. The hostel is very close to the square for shopping. The hostel helped us organize an excursion to the desert, did a cooking class for us, and guided us to good restaurants. I would highly recommend!
    USA, Female, 25-30
  • 10.0


    14 Sep 2019
    Great hostel if you want to be right in the hustle and bustle of the Jemaa el Fna square. So close, you can heart the snake charmer flutes from the rooftop. Very cool atmosphere, Cous Cous and Ayoub were awesome hosts for us. Very solid breakfast as well.
    USA, Male, 25-30
  • 9.4


    10 Sep 2019
    Very lovely stay, very good for it's price and a great location. The staff especially cous cous and ayoube were extremely funny and helpfull.
    Australia, Male, 18-24
  • 9.1


    17 Sep 2019
    This is a great place for solo travelers. You can meet tons of people to hang out with. The place has a great location, right next to the main square. Cuzcuz and Ayoub are amazing, they taught some of us how to cook local dishes and they made delicious tea for everyone every once in a while. Definitely would recommend to stay at this hostel.
    Mexico, Male, 25-30
  • 9.1


    09 Sep 2019
    Hassan and Hussein are great hosts, they make this hostel a fun place to hang out. The wifi isn't great, the beds aren't the best, but it's a cheap place and there's a laid back atmosphere that makes the stay there enjoyable nonetheless.
    France, Male, 25-30
  • 8.6


    08 Oct 2019
    Great location, ok atmosphere, staff are pretty good. Good for the price you pay
    Australia, Male, 18-24
  • 6.9


    14 Sep 2019
    Get what you pay for. Full of hippies. Beds creak. Shower is good, although doesn’t look good. Only one toilet worked and wasn’t the cleanest. Terrace and breakfast was decent. Room downstairs can be a little noisy. Has lockers to store things - remember your padlocks :). It gets very hot on a night in the room and the one fan was broken the other, well... I was in the bed next to the fan so had full control (Wohoo) put it on, and I moved it turned on and off again.
    England, Couple, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant