Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Kaktus Hostel is a traditional Riad (house with a patio garden in the centre) located less than a minute’s walk (about 100m) from the mythical place that is Jemaa El Fna Square, making it an ideal location for your stay in Marrakech. Most of the monuments and other tourist hotspots are within walking distance from the hostel. The property is comprised of five dormitories, a patio and a sublime terrace with stunning views of Koutoubia mosque looking across to Jemaa El Fna Square, here on the terrace you can enjoy the never ending magic of Marrakech. Kaktus Property also offers homemade Morrocan cuisine for lunch or dinner served daily, with delicious traditional dishes that Morocco is famous for.

Our tour desk provides excursions to the Atlas Mountains, Sahara Desert and the beautiful coastline of the Atlantic, with departures for day trips and longer tours guaranteed everyday. Discounts can be offered depending on the size of the group. There are numerous activities to keep you busy, including walking tours, cooking classes and so much more.

Facilities include:

24 hour reception, free luggage storage and free wifi
Tour desk offering a variety of excursions to the most prominent areas of Morocco
A roof terrace with multiple seating areas for relaxation or socializing with guests
Refreshments and dinner/lunch are served daily, we also offer traditional Moroccan cooking classes
Laundry service and towel hire are available
Communal Kitchen is available for use

Kaktus Hostels Policies & Conditions:

Earliest check-in: 13:00
Latest check-out: 11:00

Payment upon arrival by cash in Dirham or Euro currencies
City Taxes of €2.50 per person, per night are not included
Breakfast is included and served between 8:30am - 10:30am
No curfew
Child friendly
Non smoking/Designated Smoking Area

Please email us if you plan on checking in late
Any cancellation must be advised 24hours prior to arrival

Kaktus Hostel Background

Kaktus property has been created by two developers of luxury accommodation in Marrakech who were looking for a challenge. We wanted to create an economical and socially responsible property. Kaktus Property is more than just a simple accommodation for travelers; it is a place of experimentation into sustainable development, as well as a place for artists and culture to thrive.
Kaktus Hostel and the Environment

We are very conscious of our impact on the environment and our global footprint. In order to do this we adopt a number of principles in order to minimize our waste, electrical energy and water consumption. We start with the training and awareness of our staff. We educate them on issues of ecology and attitudes to adopt in regards to reducing our economic footprint. All of our furnishings have been manufactured by recycled materials using a DIY concept converting old useless materials into fantastic new designs. All our organic waste and part of our non-organic waste is recycled, reprocessed or reused. We are involved in many projects in the region for the rehabilitation of natural sites and reforestation and reducing desertification. Finally we are open to other projects with similar interests; if anyone has any ideas as to what we can do we’d love to hear them!

Kaktus Hostel Social Responsibility

We are very conscious about the social responsibility in regards to the quality of life of our staff. Both in their intellectual and personal development, we offer courses in foreign languages and management. We also organise tours of galleries and other cultural events to raise awareness of our staff in art and culture in general

Kaktus Hostel Culture

At Kaktus property we strongly believe that culture is important to make the world more tolerant and just. We are trying to do our best to improve and develop the culture within Morocco. We intend to launch many artistic programs (exhibitions, workshops, film, photography, readings, mini concerts… etc). We are a partner of many festivals within the city and we graciously offer accommodation and support to them. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.4

  • Location 9.8

  • Staff 9.5

  • Atmosphere 9.0

  • Cleanliness 8.9

  • Facilities 8.5

Latest Reviews

  • 10.0


    05 Aug 2019
    We enjoyed our stay at Kaktus and would stay there again! The staff is very friendly as were all the other travelers. The hostel is located in the old medina, but on a quiet street so it was nice for sleeping. Breakfast was filling and delicious. I highly recommend Kaktus hostel!
    USA, Mixed Group, 31-40
  • 10.0


    01 Aug 2019
    I recommend this hostel, awesome location (big square) and the guys always helping you in wherever you need. For sure, if I return to Marrakech this ll be my choice.
    Brazil, Male, 25-30
  • 10.0


    09 Jul 2019
    We stayed at the Kaktus hostel as it was only one minute walk to the big square. The staff were so friendly that we came back and stayed again after our tour. Rooms are clean, great breakfast. The hosts went above and beyond to help us and as two females we felt very safe there. It was amazing value for money. Would definitely recommend if you are looking for something simple right in the heart of the action
    New Zealand, Female, 25-30
  • 10.0


    08 Jul 2019
    Hassan and his brother are awesome. They went out of their way to show us around Marrakech and made sure we had a fantastic trip.
    USA, All Female Group, 25-30
  • 10.0


    20 Jun 2019
    Nice location and great staff, really enjoyed my stay:)
    Germany, Female, 18-24
  • 10.0


    18 Jun 2019
    Thanks for the good vibes!
    Australia, Male, 18-24
  • 10.0


    11 Jun 2019
    I had a great time here at kaktus, the hostel had a good location just 5 min from the main square, and it was clean and comfy, serve a delicious breakfast, the staff were very welcoming, help me to arrange my 3 day trip to the desert, considering to be back to stay at this hostel for sure, thank you guys !
    Turkey, Male, 25-30
  • 9.4


    15 Jun 2019
    Great find. Close to the main square. As with all these places they are down a side street. Do not let the locals show you the way - they tried to charge us 100 dirhams. Friendly hosts at the hostel and great breakfast.
    England, Male, 25-30
  • 8.9


    01 Jul 2019
    only stayed here for one night for a transfer, so didn’t really experience this Hostel, but I think it was the best option for that. Beds were okay, breakfast too, but nothing extraordinary.
    Germany, Male, 18-24
  • 6.0


    12 Jun 2019
    If you have a schedule for the day, it could be complicated because an arranged hour for breakfast won’t be respected (like 9:35 instead of 9:00). We didn’t get the size of the rooms we reserved for. But if you want to be surrounded by stonas this is the perfect place to be. The place is very clean and the location very central.
    Germany, Mixed Group, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant