Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Kaktus Hostel is a traditional Riad (house with a patio garden in the centre) located less than a minute’s walk (about 100m) from the mythical place that is Jemaa El Fna Square, making it an ideal location for your stay in Marrakech. Most of the monuments and other tourist hotspots are within walking distance from the hostel. The property is comprised of five dormitories, a patio and a sublime terrace with stunning views of Koutoubia mosque looking across to Jemaa El Fna Square, here on the terrace you can enjoy the never ending magic of Marrakech. Kaktus Property also offers homemade Morrocan cuisine for lunch or dinner served daily, with delicious traditional dishes that Morocco is famous for.

Our tour desk provides excursions to the Atlas Mountains, Sahara Desert and the beautiful coastline of the Atlantic, with departures for day trips and longer tours guaranteed everyday. Discounts can be offered depending on the size of the group. There are numerous activities to keep you busy, including walking tours, cooking classes and so much more.

Facilities include:

24 hour reception, free luggage storage and free wifi
Tour desk offering a variety of excursions to the most prominent areas of Morocco
A roof terrace with multiple seating areas for relaxation or socializing with guests
Refreshments and dinner/lunch are served daily, we also offer traditional Moroccan cooking classes
Laundry service and towel hire are available
Communal Kitchen is available for use

Kaktus Hostels Policies & Conditions:

Earliest check-in: 13:00
Latest check-out: 11:00

Payment upon arrival by cash in Dirham or Euro currencies
City Taxes of €2.50 per person, per night are not included
Breakfast is included and served between 8:30am - 10:30am
No curfew
Child friendly
Non smoking/Designated Smoking Area

Please email us if you plan on checking in late
Any cancellation must be advised 24hours prior to arrival

Kaktus Hostel Background

Kaktus property has been created by two developers of luxury accommodation in Marrakech who were looking for a challenge. We wanted to create an economical and socially responsible property. Kaktus Property is more than just a simple accommodation for travelers; it is a place of experimentation into sustainable development, as well as a place for artists and culture to thrive.
Kaktus Hostel and the Environment

We are very conscious of our impact on the environment and our global footprint. In order to do this we adopt a number of principles in order to minimize our waste, electrical energy and water consumption. We start with the training and awareness of our staff. We educate them on issues of ecology and attitudes to adopt in regards to reducing our economic footprint. All of our furnishings have been manufactured by recycled materials using a DIY concept converting old useless materials into fantastic new designs. All our organic waste and part of our non-organic waste is recycled, reprocessed or reused. We are involved in many projects in the region for the rehabilitation of natural sites and reforestation and reducing desertification. Finally we are open to other projects with similar interests; if anyone has any ideas as to what we can do we’d love to hear them!

Kaktus Hostel Social Responsibility

We are very conscious about the social responsibility in regards to the quality of life of our staff. Both in their intellectual and personal development, we offer courses in foreign languages and management. We also organise tours of galleries and other cultural events to raise awareness of our staff in art and culture in general

Kaktus Hostel Culture

At Kaktus property we strongly believe that culture is important to make the world more tolerant and just. We are trying to do our best to improve and develop the culture within Morocco. We intend to launch many artistic programs (exhibitions, workshops, film, photography, readings, mini concerts… etc). We are a partner of many festivals within the city and we graciously offer accommodation and support to them. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.9

  • Location 9.6

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 8.3

  • Facilities 7.9

Latest Reviews

  • 10.0


    08 May 2019
    Nice hostel with hospitable stuff!
    Australia, Male, 25-30
  • 10.0


    06 May 2019
    Our stay was very enjoyable. Our plans actually changed and our flight got moved up, and the staff had no problem canceling our nights stay. They gave us great recommendations on what to do and see in Marrakech, where to eat, and general tips. Rashid (I think he name is) was amazing and took the time to get to know us, and seemingly all the guests as well. He really cares about his job and the people who stay at the hostel. The hostel was clean and had a great atmosphere. I highly recommend it!
    USA, Female, 25-30
  • 10.0


    04 May 2019
    clean room, the staff are fantastic go out of their way to make us feel home; I'll definitely stay here again
    England, Female, 18-24
  • 10.0


    04 May 2019
    located in 2 minutes from the man square; make kaktus hostel one of my favourite stay at marrakech ; nice stuff ; beakfast and rooms are generally good ; totally recommend!
    USA, Male, 18-24
  • 10.0


    20 Apr 2019
    The staff were wonderful, helps us with many recommendations , They arrange a Sahara tour for us and left our bags here for a few days and be back like coming home! The place is just 3 minutes from jamaa el fnaa.
    France, Female, 25-30
  • 9.1


    02 May 2019
    Amazing value for the money. Best staff I have ever experienced at a hostel. They took us to meeting points for tours and taxis, made us breakfast and even payed to print our boarding passes. Will be going back next time I go to marrakech.
    Canada, Couple, 18-24
  • 9.1


    24 Apr 2019
    I am happy and very pleased with my visit to Marrakech and my stay at the Cactus Hostel. There are hearty and ambitious young people working there, who care very well for our comfort and tranquility. Every morning we have a varied and rich breakfast, accompanied by aromatic mint tea, natural juice and delicious coffee. I thank the staff for everything and with joy I would again visit this wonderful hostel, which is located in a central and comfortable place for tourists.
    Bulgaria, Female, 41+
  • 7.7

    Very Good

    22 Apr 2019
    Be realistic. The hostel is 80/dhm a night. Possibly for a little more your money could go a lot further. Staff is pleasant, helpful, friendly and knowledgeable. They do need to always consider guests’ time as there’s no sense of urgency for anything. Breakfast was inconsistent with offerings, open rooftop which means rain will come through leaving little to no space to sit back and relax. Most of the beds are mediocre either rock hard or broken down. WiFi is poor but the showers are good.
    USA, Female, 25-30
  • 5.1


    23 Apr 2019
    The broken toilet seat was annoying al the time. The staff was somewhat friendly. But the cleaning... well I stayed longer one day in the hostel and I figure it out that the linen is only fixed on the bed after the guests leave without being taken off and washed. It is one way to save some money, but how many guests are okay to sleep in the same linen?
    Lithuania, Female, 25-30
  • 4.3


    30 Apr 2019
    This place was awful. I have no idea why it has such high ratings. Only positive is the location. It was a total dump. Bathrooms smelled like sewage and everything looked like it was falling apart. Beds are old and I’m pretty sure they don’t wash the blankets they give you (I witnessed the staff not wash the sheets and just remade the bed when I decided to switch beds). Staff sleeps on the terrace and in the common areas. My worst hostel experience. Spend your money somewhere else.
    USA, All Female Group, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant