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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Kantaya Hostel

Book more than 14 days in advance for Free Cancellation.
8.4
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Kantaya Hostel is ideal for those who enjoy the company and like to have fun with other young and responsible international travelers, in a clean, happy and secure environment.
We are located in the heart of the center of Puno, 2 minutes from main Plaza.

Please note:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 11:00 to 22:00 .
Check out before 10:00.

Payment upon arrival by cash.
Taxes included.
Breakfast included.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 8.8

  • Location 9.3

  • Staff 8.6

  • Atmosphere 7.1

  • Cleanliness 8.1

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    29 Feb 2020
    Facilities are really great with a sauna spa!, ATM, hot showers, wifi. Staff are very helpful. Staff organised our taxi back to airport & tour to lake Titicaca. Good place for the travelleres
    Australia, All Male Group, 18-24
  • 10.0

    Superb

    16 Feb 2020
    The location of the hostel is great, short walk to downtown area with a supermarket close by. The staff are great and very informative. The tour prices was reasonable and I was happy with the Titicaca lake tour I booked through the hostel. Not a party hostel but lots of communal space to meet with people in the sauna. And they have gym excelent service.
    Australia, Mixed Group, 25-30
  • 10.0

    Superb

    12 Feb 2020
    Nice experience & Excellent stay! Friendly hostel!!! Definitely will be staying here again soon!. We had the best time to relax in the sauna. Cheap place. They sell tours to lake Titicaca a cheap price. Central location. Good breakfast. Recommend!
    Australia, Mixed Group, 25-30
  • 10.0

    Superb

    02 Feb 2020
    Love this place. Nice sauna spa, Close to center, free kitchen, tours every day. The staff is the best! So helpful and patient. Would highly recommend if staying in Puno.
    England, Mixed Group, 18-24
  • 10.0

    Superb

    18 Jan 2020
    Amazing amazing amazing please stay here close to everything friendly staff, spotlessly clean,spacious, fab breakfast (fresh made oancake and more)cooking facilities a gym and a sauna yep that right a sauna also cheap as chips get on on it peeps
    Ireland, Female, 31-40
  • 10.0

    Superb

    15 Jan 2020
    The hostel is located in a great area. really close to everything. The staff is Fantastic. We had a nice time to relax in the sauna spa with many showers, Beds are comfy. Breakfast Included. Tours everyday, I’d totally come back here.
    England, Mixed Group, 25-30
  • 8.3

    Fabulous

    08 Jan 2020
    I stayed for 2 nights here and found it very quiet. Not much of a place to meet people or socialize and the staff didnt help with that either. The iguana hostel is connected next door with the sauna and steam room spa. The staff kicked me out of the iguana lobby when i was making friends while my friend from the iguana side was booking excursions on the kantaya side. When showering in my bathroom suite, the floor flooded from the very short shower curtain, but the suana showers made up for it.
    Canada, Male, 31-40
  • 7.1

    Very Good

    09 Jan 2020
    Alright overall. Didn’t really check out/use all the facilities, could’ve had a better experience then, perhaps. They didn’t have any lockers in the dorms, or any charging options in the rooms. Other than that the location is close to the city centre and staff are very helpful and kind!
    Norway, Female, 25-30
  • 6.0

    Good

    01 Feb 2020
    The hostel was clean but it had a funky smell everywhere. There are benches around with foam cushions but no fabric covering it which was not very inviting. The staff was helpful but they were not at the front desk ever. I didn’t know where to find them either so a couple times I waited for a while before someone came.
    USA, Female, 18-24
  • 4.3

    Rating

    09 Feb 2020
    The wifi did NOT work AT ALL the entire time I was there, on either of my devices. The hostel was overpriced and you constantly had to ask for toilet paper. No soap in the toilets or sinks to wash hands hygienically. The showers and bathrooms were filthy and smelled bad. 1 shower for the entire floor, hence long lines. I asked before checkout if I'll be able to shower a few minutes after checkout because the lines had been crazy all day. They wanted $2. Left a Bad taste!
    USA, Female, 31-40
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
General
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hot Showers
  • Meeting Rooms
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Currency Exchange
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • DVD's
  • Foosball
  • Games Room
  • Pool Table


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