Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If you cancel your reservation after the cancelation period, or in case of no-show we reserve the right to keep the full amount of the deposit.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Kaptol Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Our beautifuly decorated private rooms and dormitories will satisfy all your requirements for comfort and relaxation, while our restaurant will provide you with the best meals, from traditional to contemporary ones, made by one of the most famous Croatian chef's.
Free WiFi throughout the hostel, top notch cleanliness and our perfect staff are just the tip of the top services we provide.

Deluxe bathrooms, tables and chairs in every room, and luggage storage and closets will make your stay here perfect, so do not wait a minute longer, book your stay with us and enjoy the luxury of a hotel for the price and the homelike feeling of a hostel.

Please Note:
Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash (Croatian kuna), credit cards, debit cards.

Taxes included.
Breakfast included.

No curfew.

We do not accept customers younger than 16 years of age, unless they are accompanied by an adult.

Child friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    30 Dec 2019
    Great location. Very kind staff. Clean and has all amenities needed
    Colombia, Couple, 31-40
  • 10.0


    15 Jun 2019
    Great hostel, more like a hotel which I would strongly recommend to anyone who wants to have a quite stay in the center of Zagreb. All facilities and the breakfast coupon in the nearby restaurant were great. The only issue is that they don't have electric sockets close to the beds. Hard to charge your phone during the night especially if you use your cellphone as the alarm clock.
    Russia, Male, 31-40
  • 10.0


    19 May 2019
    Excellent location. Gorgeous hostel. Helpful staff.
    USA, Female, 41+
  • 9.7


    30 Aug 2019
    Lovely for an overnight stopover
    Australia, All Female Group, 18-24
  • 9.1


    07 Jun 2019
    Great position. Breakfast was taken in restaurant next door which was very comfortable. Twin room was comfortable. Bathroom and toilet down corridor very clean. Highly recommend.
    England, Female, 41+
  • 9.1


    16 May 2019
    We really enjoyed our stay here. The staff were very helpful, the rooms and bathrooms were clean, and there were decent kitchen facilities too. I'd describe this experience as more like a hotel than a hostel. Would definitely stay again!
    Australia, Couple, 25-30
  • 8.9


    22 Oct 2019
    lovely and clean hostel with big social space (although other hostel stayers were scarce). location was amazing and staff were helpful. definitely worth the money for the location alone
    England, Couple, 18-24
  • 8.6


    06 Sep 2019
    This hostel is in an amazing location - right opposite the Cathedral. The rooms and bathrooms are to a very high standard, although the walls are fairly thin. Our only issue was with the kitchen area which was not equipped very well and did not meet the standards of the rest of the hostel: there wasn’t even a kettle. We didn’t see many other people, but the staff were very friendly and helpful, even letting us use the common room after checkout whilst we waited for our bus.
    England, Couple, 18-24
  • 8.6


    03 Sep 2019
    Can't beat the location! Staff were okay, but not overly helpful (seemed to be more of a Croatian thing in general). Slight septic stench, but again could be a Croatian thing. Honestly though, worth it 100% for the location alone!
    Canada, Female, 25-30
  • 8.6


    27 Jun 2019
    Location of this hostel is amazing! No major complaints - everything was clean and people were friendly. AC in the rooms was a huge bonus! Only thing I would note is that the hostel is very quiet. If you are looking for a hostel for a relaxing and quiet vacation, this is the one for you.
    Canada, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi