Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If you cancel your reservation after the cancelation period, or in case of no-show we reserve the right to keep the full amount of the deposit.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Kaptol Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Our beautifuly decorated private rooms and dormitories will satisfy all your requirements for comfort and relaxation, while our restaurant will provide you with the best meals, from traditional to contemporary ones, made by one of the most famous Croatian chef's.
Free WiFi throughout the hostel, top notch cleanliness and our perfect staff are just the tip of the top services we provide.

Deluxe bathrooms, tables and chairs in every room, and luggage storage and closets will make your stay here perfect, so do not wait a minute longer, book your stay with us and enjoy the luxury of a hotel for the price and the homelike feeling of a hostel.

Please Note:
Cancellation policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 14:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash (Croatian kuna), credit cards, debit cards.

Taxes included.
Breakfast included.

No curfew.

We do not accept customers younger than 16 years of age, unless they are accompanied by an adult.

Child friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.5

  • Location 9.9

  • Staff 8.9

  • Atmosphere 8.3

  • Cleanliness 9.0

  • Facilities 8.6

Latest Reviews

  • 10.0


    12 Jun 2022
    I highly recommend staying at the Kaptol Hostel if you are in Zagreb. The room is a nice size and clean and the staff are so lovely and very accommodating, they were so so helpful to us during our stay. I couldn’t be happier with the service. The room is in a great location right in the centre, opposite the lovely cathedral, you could even see it through the window in the room, it was great. Definitely would stay there again.
    England, Female, 18-24
  • 10.0


    14 Apr 2022
    This hostel was amazing! It has a great location next to the cathedral. Staff are very friendly and there is 24 hour reception. Rooms are very clean with amazing hot showers. One of the best hostels I’ve ever stayed at. Highly recommend.
    USA, Male, 25-30
  • 9.4


    23 Jul 2022
    Super helpful staff and great location. Is up a hill but very central and close by markets. Room was basic but clean. Nice kitchen. We would stay again.
    Ireland, Female, 18-24
  • 9.4


    16 May 2022
    Had a great stay at this hostel, in the best location right opposite the cathedral and within walking distance to everything. Rooms, bathrooms and kitchens were super clean and the staff was lovely! Breakfast was in the cute little restaurant next door which was really convenient. The only thing was the bells from the cathedral going off at 5:30am for 5 minutes, but wouldn't change my mind to stay there again. Definitely would recommend!
    England, Female, 25-30
  • 9.1


    01 Jul 2022
    Great location, close to lots of attractions. Staff were very helpful. Rooms were clean and main areas were nice. Kitchen could have been bigger but otherwise everything was great!!
    Canada, Female, 18-24
  • 8.9


    27 May 2022
    Clean, good hostel! Quiet which was nice for a break but not if you are looking to meet people. Beds are comfortable! The church bells are quite loud in the morning. Breakfast was nice to have next door but wasn’t anything big, just light eats. Nice place to stay.
    USA, Female, 18-24
  • 8.6


    03 Jun 2022
    Exactly as described in photos and in description. Clean and good location.
    USA, Female, 25-30
  • 8.0


    09 Aug 2022
    Receptionist on arrival was lovely, staying late to check myself and my 2 children in when our train was delayed, other staff barely acknowledged us. Great location and value for money although not somewhere you're likely to meet others, spotless room let down by mouldy sealant around shower tray. Breakfast basic but of good quality and waiter very friendly.
    England, Female, 41+
  • 8.0


    05 May 2022
    The hostel was really ok for a short stay :) It‘s near the center yeah but also near the cathedral.. it‘s not their fault but it just sucks🙈 Also I wouldn‘t call it a hostel, more like a hotel. So if you‘re travelling alone and hoping to meet some people, better go somewhere else :) it‘s very clean, the cleaningladies are every day there! You can‘t overhear them ;) all in all, ok for a short stay
    Austria, Couple, 18-24
  • 6.9


    01 Jul 2022
    The location was great, wi-fi was good, and the place was easy to find. Our bathroom had mould in the shower, and just didn't feel clean enough. The staff were fine, but not particularly friendly, and there wasn't much atmosphere in the place - we barely saw anyone else around. Suited us okay for a 2 night stay, but other than for the location, we wouldn't hugely recommend.
    Australia, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Fax Service
  • Internet Access
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Wi-Fi