Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Free cancellation 24 hours before check in date.
No show: We charge The first night.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Kasa Guane Backpackers Hostel

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Kasa Guane is Bucaramanga’s first and friendliest backpacker’s hostel. Located in the heart of the university sector it has with many cafes, restaurants, bars and sports facilities on the doorstep of the Hostel. We have a huge roof terrace with a bar and pool table and our own Cafe next door to the Hostel. We have 30 Mega Wi-Fi throughout the house and each bed has 17 inch hotel standard mattress for the best nights sleep. We have more than 10 years experience receiving backpackers and our aim is to help each guest get the most out of their stay with us. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.3

  • Location 8.0

  • Staff 8.7

  • Atmosphere 6.7

  • Cleanliness 9.3

  • Facilities 8.7

Latest Reviews

  • 10.0


    23 Feb 2019
    I really can´t fault Kasa Guane on anything really. The room was clean and comfortable and the hostel is situated in a nice area, next to the university. Although there was only a cold shower in the en suite, there was a hot shower downstairs. The staff were lovely too. I received a very warm welcome and was allowed to access my room earlier than the official check-out time. I was given local tips and the staff members lent me a phone charger throughout my stay. The roof terrace is also cool.
    England, Male, 31-40
  • 9.4


    08 Feb 2020
    A great rooftop bar and amazing staff! Daniella, aside from helping me track down claro minutes, set me up with a food tour with 11s and it was probably the best value for money trip so far.
    USA, Male, 31-40
  • 9.4


    05 Jan 2020
    Hostel was nice and clean, showers were warm and the WiFi was acceptable. Loads of information in the communal area re tour and activities. The included breakfast was also nice! Edwin on reception was so so helpful - he helped us order a cab and sorted us out with directions to the nearest cash machine - thanks so much!
    England, All Female Group, 25-30
  • 9.4


    26 Mar 2019
    Really nice place, lovely staff and lovely breakfast. Beds were very hard but was kind of what we needed after a horrible 10hr bus journey, overall great place :)
    England, Couple, 25-30
  • 9.1


    30 Dec 2018
    Kasa Guane is cleaned, secure, quiet, beds are confortables. The only "bad side" is the area. There is not much, many weird people. This hostal in the city center would have been perfect!
    France, All Female Group, 25-30
  • 8.3


    09 Jun 2019
    Hostel was decent. Not very busy when we were there so not much of an atmosphere. Close to a few food shops. Rooftop bar was pretty good. Staff were helpful with suggestions of things to do in the area. Breakfast was pretty standard for what was included.
    Australia, All Male Group, 25-30
  • 8.3


    09 Mar 2019
    The vegetarian restaurant that's part of the hostel was delicious!
    Canada, Female, 31-40
  • 7.7

    Very Good

    25 May 2019
    I had an OK time here, the first staff who helped me check in took a long time and I missed out on my included breakfast, and when I had made a mistake and booked a day early I had to pay for two nights which wasn't ideal. They were alright at helping me with directions, and the kitchen was really well equipped. Not much of an atmosphere here, but it was just fine for one night.
    Australia, Female, 18-24
  • 6.6


    19 Jan 2020
    The staff were very lovely at kasa guane but slightly ill-informed. We arrived on Sunday wanting to book a trip to the canyon on Monday, the guy on reception said he was unsure of availability so we should check in the morning. In the morning we were told the canyon tours didn’t run Monday and Tuesday so got advised to go to botanical gardens. Got a cab there and they were closed. The beds were comfortable and clean etc but the area is DEAD. Wouldn’t recommend staying unless it’s a stop over.
    England, Female, 18-24
  • 5.7


    25 Apr 2019
    Pros: location is safe and lots of restaurants and transportation. Staff is kind, speaks English and is knowledgeable. If you like to party, the bar upstairs is open every night Cons: The place is pretty filthy, the private rooms has no windows and no AC so get ready to sweat. The bar upstairs is open every night and all are welcome to the hostel, so keep your stuff locked away, also it’s always noisy even at the first floor because of that bar. It’s expensive for Colombia.
    Israel, Couple, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Iron / Ironing Board
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table
  • Wi-Fi