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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Kasa Kiwi Hostel & Travel Agency

8.8
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Kasa Kiwi Hostel & Travel Agency is a classic hostel in the historic center. We have a lovely patio surrounded by plants and flowers and a roof terrace with 360-degree views of the city and surrounding mountains. The WiFi is super-fast; we have plenty of power sockets in each room; the kitchen is fully equipped and has its own terrace with tables and chairs. We offer free filtered water; free bicycles; free computers; free luggage storage; free hugs and an internal smoking area. We also operate as a travel agency and can book all manner of tours, hikes, shuttles and even internal Guatemalan flights. We can advise on volunteering; studying Spanish; taking salsa lessons; and all the sights Quetzaltenango (Xela) has to offer.

We are super central (only 2 blocks from Parque Central). Walk or take a taxi to Parque Central from one of the bus terminals. A taxi should not cost more than Q40. From Parque Central walk east along 6a Calle for 2 blocks. The huge grey municipal building will be on your left for the first block. After the second block, turn right onto 9a Avenida. A bar/hotel called Lunavela is on this corner. Walk for 1.75 blocks and we are on the Right Hand Side just before the corner store and the little clothes store.

We have 5 private rooms (2 with private bathrooms) and 3 dorm rooms. No rooms have bunk beds.

Kasa Kiwi Hostel & Travel Agency's Policies & Conditions:

Check in from 14:00 to 22:00.
Check out from 00:30 to 12:00.

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included - 18.00 Quetzal per person per day.

General:
No curfew.
Child friendly.
Reception 08:00 to 22:00.

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 9.4

  • Staff 9.1

  • Atmosphere 8.1

  • Cleanliness 8.3

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    13 Nov 2018
    Perfect spot for solo travellers. The standard double room was spacious enough for me to let my backpack explode everywhere. The people who stayed are lovely. Perfect balance to be able to have privacy but you can mingle on the roof top bar if you wish. I'd stay again.
    Australia, Female, 31-40
  • 9.7

    Superb

    18 Nov 2018
    Really nice hostel! The rooftop bar and the staff are great! We stayed here in November and had the chance to attend the "Sunday fun day" event which takes place every Sunday at the hostel's rooftop bar. Lovely afternoon drinking craft beers, enjoying live music, eating cake and making new friends :)
    Canada, All Female Group, 25-30
  • 7.7

    Very Good

    13 Oct 2018
    This place was just okay in my opinion but maybe because it was raining and there was no undercover space to retreat except the dorm. Rooms were big, beds and pillows very average. Only 2 showers, very cramped and not that clean but did the job.
    Australia, Female, 25-30
  • 5.7

    Rating

    26 Sep 2018
    It was a little weird that the American guy in the front desk just went inside the dorm room (without knocking) and lie down (to nap) on one of the available beds. I’ve never seen this happen in any other hostel before. This is also a very loud hostel (party and music) so be ready with earplugs.
    USA, Female, 31-40
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Utensils
Services
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities

Policies

  • Child Friendly
  • Credit Cards Not Accepted
  • No Curfew
  • Taxes Included

Things to Note

Kasa Kiwi Hostel & Travel Agency's Policies & Conditions:

Check in from 14:00 to 22:00.
Check out from 00:30 to 12:00.

Cancellation policy: 24 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast not included - 18.00 Quetzal per person per day.

General:
No curfew.
Child friendly.
Reception 08:00 to 22:00.


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