Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Kasbah Red Castle Hostel

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

The new Kasbah Red Castel property is located close to the famous Place Jamaa El Fna and local Souks 6mn wlk. The property itself is situated in Kasbah, primarily a local area that is new to tourism. Kasbah is a small oasis of peace and local Moroccan tradition, located within walking distance from all the tourist amenities and Souks of Marrakech. We offer all the typical services of a backpackers or B&B, but with a unique local focus at discount prices. Facilities include:

En-suit bathrooms, 24 hour reception, luggage storage, free wifi and a variety of excursions. New roof terrace, cooking classes, kitchen, laundry and showering facilities as standard. Rooms vary from 6 bed communal dorms . Red Castel hostel prides itself on having a unique relationship between staff and guests. We connect with clients on a personal level and offer travellers a home away from home. The interior design has an eco-focus with many of the decorations built from recycled or discarded materials.

Red Castle Hostel is located in the Kasbah district in medina Marrakech, 200 metres from Moulay El Yazid Mosque. Saadian Tombs is 200 metres, while El Badi Palace is 400 metres away. The nearest airport is Marrakech-Menara Airport, 4 km from the property.

Every room has a private bathroom. A terrace or balcony are featured in certain rooms.

Kasbah Red Castle Hostel Policies & Conditions:

Cancellation policy: 48h before arrival.
Payment upon arrival by cash, credit cards, debit cards. This property may pre authorize your card before arrival.

Check in from 12:00 PM
Check out before 11:00 AM.
Taxes not included - occupancy tax 2.5 EUR per person per night
Breakfast included.

24 hour reception.
hasselfree View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.6

  • Location 8.4

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 8.9

  • Facilities 9.6

Latest Reviews

  • 10.0


    26 Sep 2021
    Perfect! The staff is amazing, very polite and helpful. They welcomed us with traditional tea as soon as we arrived. The rooms get cleaned everyday, and they are comfortable. We’ve felt like at home.
    Germany, Male, 25-30
  • 10.0


    24 Sep 2021
    All was great i had great stay. Lovely breakfast And lovely friendly stuff. I will be back again soon
    France, Couple, 18-24
  • 10.0


    14 Mar 2020
    Glad that I chose this hostel to stay in! I met some incredible people here and the atmosphere was great the whole time, completely relaxing. The staff go out their way for you and are extremely accommodating. They even gave us free mint tea and taught us how to cook tagine! Would highly recommend this place if you are looking for a relaxing time, with a roof terrace and plenty of indoor areas you are guaranteed to meet someone.
    Scotland, Male, 18-24
  • 10.0


    08 Mar 2020
    Great and cheap hostel in a local neighborhood of Kasbah.plenty of attractions nearby and little bit hidden from daily hustle and bustle.amazing big rooftop,good coffee and actually good and fast internet. Hostel is very clean, staff is very friendly and the location gives you an opportunity to blend more with the locals Highly Recommend
    Croatia, Mixed Group, 25-30
  • 10.0


    04 Mar 2020
    Best hostel I have ever stayed in! Lovely and helpful and friendly staff, lots of activities on offer, and very relaxed environment. Perfect for meeting other backpackers, and having chill nights, really great location, and I even ended up staying at the hostel some days because it was such a nice rooftop! Proper backpacking hostel.
    Australia, Female, 18-24
  • 9.1


    05 Mar 2020
    Super Hostel und echt tolles Preisleistungsverhältnis. Die Leute sind echt witzig drauf und wir waren super zufrieden. Das Frühstück ist nicht mega aber für das Geld echt super. Meine Freundin und ich waren echt viele Nächte und wir waren super zufrieden. Würden jederzeit wieder kommen :)
    Germany, Female, 18-24
  • 9.1


    03 Mar 2020
    The hostel was great overall. The pros are definitely its cleanliness and rooftop. The breakfast was good as well. The location is 20 minutes walking from the Médina. It is off alleys which are hectic with markets in the day and quiet at night (felt safe but people do approach to sell things). This hostel also hosts larger groups, while I was here there was a tour group of 40 which was pretty loud
    Canada, Male, 25-30
  • 8.9


    06 Mar 2020
    Easy hostel. Friendly staff. Roof top terrace, but WiFi is slow there. Better downstairs. Dorms are okay. Not easy but also not hard to find. Kitchen is there but incomprehensively blocked for the prep. of dinner between 05-10 pm. Would stay again though.
    Germany, Couple, 18-24
  • 6.6


    28 Feb 2021
    The stay at the hostel was fair. However, the manager's attitude was not always the most welcoming or inviting.
    USA, Male, 25-30
  • 5.4


    09 Mar 2020
    The hostel staff's attitude leaves much to be desired. Laundry service completely bungled up the clothes, this was later blamed on other guests stealing the clothes. Not a shred of apology or regret from the manager. Saw him talk rudely to a few other guests as well. To be fair, they refunded the laundry money, but I lost two T Shirts! I think courtesy should go beyond asking 'how are you doing?' 15 times a day. Rooftop is a great place, cleanliness varies depending on the time of the day.
    India, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Sauna
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Fax Service
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi