Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Kaumana Caves Inn

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Tucked away above Hilo Town, Kaumana Caves Inn offers the peace and serenity of lush, green Hawai'i as well as proximity to downtown, shopping, beaches, waterfalls, rivers, lava tube caves, forests & most importantly, the Volcano! It is the perfect way for travelers to get an authentic Hawai'i experience. With a wide array of natural features, this location offers a look into the island's true beauty.

This is a place of peace and serenity. Built in a Japanese/ Hawaiian fusion style, it has modern flair and cathedral ceilings. 'Ohia posts from floor to ceiling, large paper lanterns adorn every room and yoga mats/ snorkel gear available for use. We always keep an abundance of rare, local orchids and anthuriums inside and furniture was commissioned from a local artist. The property used to be an anthurium farm. A walk around will reveal an abundance of anthuriums, orchids, lime, orange, mountain apple, avocado, guava, lychee, macadamia nut, noni, coffee and 'ohia trees among other native species. We are looking to host individuals who are honest, have a positive outlook on life and would like to meet other like minded individuals. Our team taking care of this home and running this business are fun to be around, respectful, and have a great feel for the island with amazing suggestions you can't get anywhere else.

Close to the excitement of downtown Hilo, the property is also close to the natural wonders of Rainbow Falls, Boiling Pots, Onomea Bay, Honoli’i Surf Beach, Carlsmith Beach, Richardson's Beach, Akaka Falls, Volcano National Park, Red Road & tropical botanical gardens. The famed Kaumana Caves, part of a 135 year old lava tube, are a one minute drive from the property and the Mauna Kea Visitors Center is north on Saddle Rd.

Rooms include queen size beds, dressers, linens, towels, toiletries and information & guides about the island and how to make the most out of your stay on 'the aina.' House offers access to kitchen including refrigerator, freezer, cupboards, stove top, oven, sink, utensils, cups, bowls, plates, pots, pans and kitchen appliances such as coffee machine, electric tea kettle and toaster. Washer and dryer are available for use. Furnished living room and dining area. Free WiFi is included.

At Kaumana Caves Inn, complimentary breakfast at our inn is self-serve for guests’ convenience. We offer vegetarian continental options such as a variety of fresh, local fruit, hot and cold cereal, and fresh baked bread. For guests in need of a heartier breakfast, we provide ample cookware and refrigerator space!

We would love to be a part of your Ohana but also want to respect your space, so let us know how we can best assist you. We have resident managers that work and live on-site to maintain the inn throughout the day, and they are filled with travel tips and other helpful advice and always available to answer questions, by phone or in person.

We thank you for complying with our no smoking policy within fifteen feet of the building. We have a large yard to peruse, and a labelled receptacle to dispose of cigarette butts on the back lanai (porch). Mahalo!

*We strongly recommend renting a personal vehicle to make the most of your Big Island adventures. It is a BIG island and difficult to see without a car.*

Kaumana Caves Inn Policies & Conditions:

Cancellation policy: 72 hours before arrival.

Check in from 14:00 to 17:00 .
Check out before 11:00 .

Payment upon arrival by credit cards, debit cards.
This property may pre-authorise your card before arrival.

Breakfast included.
Taxes not included - city tax 14.416% and Cleaning fee of 15.00 USD per room per stay.

Reception: 11:00 - 17:00.
Arrivals after the check in times of 2-5 will need to do a self check in. All information regarding a self check in will be emailed to guests prior to reservation date.
No curfew. Quiet hours after 9:30 pm

Kaumana Caves Inn is now also offering gear for all your Big Island adventures! For a flat, refundable rate of $25.00 and a small daily charge, you may rent snorkeling masks, body boards, and bicycles complete with bike locks and helmets for exploring the Big Island! Badminton equipment is also available for onsite games. Inquire with us prior to or during your visit. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    28 Feb 2020
    This hostel thought of everything! From Eco travel kits in our rooms to yoga mats, a gym, jacuzzi and sauna. The kitchen was well stocked and fresh fruit, bread etc. were provided daily. The hostel is located slightly away from the town of Hilo but as long as you have a car it is close enough.
    England, Female, 31-40
  • 10.0


    20 Aug 2019
    What an excellent place this was! Lovely and cosy, clean and homely. Loved the sheets and bathrobes in particular. Thank you for making our stay so wonderful. What a shame it was only for one night. Wish we could have stayed longer. Thank you
    England, Female, 31-40
  • 10.0


    19 Dec 2018
    Amazing stay, could not fault.
    Australia, Female, 18-24
  • 10.0


    14 Nov 2017
    Best bed & breakfast on Hawai. The staff was super friendly, the rooms were very clean and so cute, and the breakfast was also lovely with freshly baked bread. All in all we had a great stay here.
    Germany, Female, 25-30
  • 10.0


    03 Nov 2017
    We had a great stay... no complaints at all :) I'd definitely stay at Greenwillmind again.
    USA, Couple, 31-40
  • 9.7


    03 May 2018
    This one is a winner for anyone (like me) who is happy to listen to frogs chirping through the night.
    New Zealand, Female, 41+
  • 9.4


    26 Dec 2018
    Very friendly and helpful staff. Nice extras, like sauna and hot tub.
    Austria, Couple, 31-40
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Card Phones
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Washing Machine
  • Bicycle Hire
  • Express check-in / out
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi