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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

14 day cancellation policy for groups

Additional Info:

£100 deposit taken on arrival as bond

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Kendal Hostel is an attractive Georgian townhouse (which is over 300 years old) in the historic market town of Kendal. The hostel is situated in front of the well known Brewery Arts Centre with the front of the hostel leading onto Highgate that is only 300 yards from Kendal town centre.

Kendal hostel has 13 rooms available that can cater for individuals, groups, couples and Families as well as the hostel being available to hire for private use and functions. These 13 rooms can accommodate up to 68 guests per night and they range from 2-14 guests per room. Some of our rooms include double beds and also private bathrooms.

As the Hostel is self catering guests are welcome to use the kitchen, living room, dining room and also wash facilities and drying room. We also have a secure bike shed that guests are welcome to use free of charge. Breakfast is available at the hostel. We have 2 options for breakfast; Our Simple Breakfast (Light Option) includes Cereals, Bread, Jams and Preserves, Fruit, Fruit Juice, Tea and Coffee for £3.00 pp (available everyday) and our Full Breakfast Option includes all of the above plus a cooked English breakfast for £6.00 pp (available on request or by prior arrangement. Due to our town centre location there is plenty of different options for eating out including English Food, Chinese, Italian, Indian, Thai and so on but if you prefer we also have a Tesco express just a few mins walk away which is open till 23.00 pm daily.

Getting around the Lake District

The hostel is very easily accessible by public transport. Kendal has its own train station which is around 15 min walk from the hostel and we also have Oxenholme The Lake District train station which is around 25 min walk to the hostel but only 5 min train ride from Kendal train station or there is also a bus available (41/41A). We are also accessible by car as Junction 36 of the M6 motorway is only 8 miles from the hostel so ideal for guests who are travelling to and from Scotland. The National Express bus also stops in Kendal on a daily basis and is only 10 min walk from the hostel

As the hostel is situated on the edge of the Lake District, we have excellent transport links to and from the popular destinations of Windermere, Ambleside, Grasmere and also Keswick. The 555 bus runs every 30 mins during the day (Summer timetable, Hourly in Winter) from Kendal to these places and one of the best ways to explore the Lake District is by the bus as the train terminates its journey at Windermere.
The Explorer Daily tickets are the best value at £11.50 pp for unlimited travel for the day from 05.45am to 23.45pm. Family, Group, 3 day (£26.00) and 7 day (£29.00) passes are also available for those who are staying longer.

Parking
Unfortunately, due to our town centre we do not have parking at the hostel. The closest car park is the Brewery Arts Centre car park behind the hostel (left turning after the Mint Works off Highgate). They offer parking from £1.20 per hour but you can purchase a ticket for 24 hours for £7.00. Please note this machine only takes coins.
On street parking is available within a few minute’s walk from the hostel which is free from 5pm in the evenings to 9am in the morning.
Local council car parks are available within a few minutes’ walk of the hostel. These car parks charge during the day, per hour (£1.20) but are free overnight from 6pm to 8am in the mornings. These car parks offer; 3 days parking (for £15.00) and 7 day parking (for £30.00). These passes can also be used in the following areas;
Ambleside (King Street, Lake Road, Low Fold and Rydal Road
Bowness on Windermere (Braithwaite Fold, Ferry Nab, Rayrigg Road, Quarry Mount and Glebe Road)
Grange-Over-Sands (Hampsfell Road, Kents Bank Road, Main Street and Windermere Road)
Grasmere (Red Bank Road)
Kendal (Blackhall Road, Dowker Lane, Highgate/Bowman, Library Road, Peppercorn Lane, Sands Avenue and South Lakeland House

Please note:

For the outstanding balance on arrival we accept cash, debit and credit card payments

Check in from 16.00pm to 20.30pm. (check in later than 20:30 can be prearranged by contacting the hostel). We also have late arrival access for guests and instructions are generally sent by email.
Check out from the room is 10.00am but we allow guests to stay around the hostel after this time. There is no curfew at the hostel and our front door is locked around 21.00pm but access is available 24 hours a day via a door code system.

As guests are able to book by various booking systems including hostel world and our own website the room you book may not always be available. If this does occur, we will provide an equivalent room or an upgrade.

Please be aware that we do have a resident cat at the hostel who is called 'Ginger George' (a picture of George can be found in our photos). We seem to find most guests appreciate the cat, especially those who are away from home and looking for creature comfort. The cat is very independent and very happy to stay away from guests who may be allergic or not keen on him. George is not allowed in the guest bedrooms or corridors. We are also dog friendly in the hostel and if you do wish to bring your four legged friend please just let us know so we can be sure to provide you a pet friendly room. Please do not book a shared room if you wish to bring your pet as we can not allowed pets in shared rooms, pets can only stay on rooms solely occupied by your group only. Please ask before booking if you are unsure.

We have a 3 day cancellation policy with bookings made via Hostel World. Bookings need to be cancelled before 4pm 3 days prior to your arrival. Cancellations must be done in writing via email or letter. If you book via Hostel World you can cancel your stay through their portal.
If you have any questions please feel free to contact us at anytime via email or phone and we will try our best to help you.

Many thanks

Kendal Hostel View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.3

  • Location 9.6

  • Staff 9.4

  • Atmosphere 9.1

  • Cleanliness 9.6

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    14 Sep 2020
    I enjoyed my stay at Kendal hostel ,two nights right in the heart of the town ,close to all amenities.Staff were friendly and met some nice guests that made the stay memorable.
    England, Male, 41+
  • 10.0

    Superb

    01 Sep 2020
    Couldn’t fault the Hostel. Staff were really friendly. Rooms were fine. Kitchen facilities were good. Place was very clean. Highly recommend if you’re travelling on a budget.
    England, Male, 41+
  • 10.0

    Superb

    22 Aug 2020
    Very good hostel, all facilities available and within close proximity to Kendal town centre. Very pleased.
    England, Male, 18-24
  • 9.7

    Superb

    13 Aug 2020
    Easy check-in, nice rooms and facilities, fantastic location when coming from London with Oxenholme Station only a 30 min walk away and Kendal station even closer allowing a quick trip to Lake Windermere for instance. All around, great experience, many thanks! :)
    Germany, Female, 31-40
  • 9.4

    Superb

    18 Aug 2020
    Great place to stay if you’re visiting Kendal. Central location with access to many attractions in the Lake District. Comfortable and clean bedding and shower facilities. Communal kitchen was tidy and it has all the utensils you need. The dining area, while socially distanced, is a good place to chat with other guests. As well there is a pool table and sitting area if you want to relax in the area evenings. Great place overall, would recommend to anyone wanting to visit the area.
    England, Male, 18-24
  • 8.3

    Fabulous

    09 Sep 2020
    Great place for a stay.
    England, Male, 41+
  • 8.0

    Fabulous

    04 Sep 2020
    Excellent hostel with friendly staff and clean and tidy so all of us very happy.
    Scotland, Male, 41+
  • 7.4

    Very Good

    19 Aug 2020
    Nice hostel good location along the high street, affordable, unfortunately the only issue was the thin walls meant that we could hear every word from the room next door and being on the high street with thin windows (and a big open gap along the top of the window?) meant that there was alot of noise from the road and people outside, partly the nature of being in a high street location i suppose :)
    England, Female, 18-24
  • 6.3

    Good

    13 Sep 2020
    Awful hostel! No guidelines on what rules to follow regarding coronavirus and what was about wasn’t very highlighted or readable. No track and trace taken. Too many in the kitchen and staff kept breaking the rules! Dirty mop bucket left lying around, receptionist kept leaving half drunk cups of tea everywhere then harping on about being clean and tidy. Staff are rude and patronising. Bad organising skills, staff obviously overbooked as the hostel was full. No idea what they’re doing.
    England, Mixed Group, 31-40
  • 4.9

    Rating

    12 Sep 2020
    Hostel is seemingly setup to follow Covid guidelines, but these were completely ignored by guests whilst I was there. My room was supposed to be at 50% occupancy due to Covid, this was ignored. Kitchen had max occupancy of 2, when I went past there were 8 in there. Over 15 people were downstairs sitting shoulder to shoulder when I arrived, not a mask in sight. Owner couldn’t control these guests so just gave up and left them to it. Do not stay here if you value your health and safety!!
    England, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Reading Light
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Pool Table
  • Wi-Fi


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