Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Can cancel 4 weeks prior to arrival, after this full payment is taken.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Kensington West is a newly refurbished contemporary hotel in the heart of London. The hotel is situated within easy reach of the famous shopping district of Kensington.

Kensington West is within close proximity to Harrods (the third most visited tourist attraction in London) on Brompton Road in Knightsbridge. Olympia and both the Earls Court Exhibition Centres are nearby. Both of which have exhibitions throughout the year.

Kensington West is one of the best newly refurbished hotels in the area of Kensington. We offer discounted accommodation near Kensington, cheap accommodation in Kensington and Special offers on that very special day.

We will make your stay at Kensington West comfortable, friendly and pleasurable, and provide the service that is expected by our guests.

The property will pre-authorize the card before arrival.

Upon arrival, the credit card holder must be present and provide the credit card used to make the booking. Alternately, if the payment is being made by a 3rd party (not the guest). You will be required to fill in a 3rd party authorization form and provide a copy of the card being used authorizing the hotel to charge the card provided. Please contact the hotel immediately to obtain the authorization form from us.
Failure to comply with the above payment conditions will incur your booking not being honoured by the hotel. View House Rules

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Reviews & Ratings

  • Value For Money 6.0

  • Security 8.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 6.0

  • Cleanliness 8.0

  • Facilities 6.0

Latest Reviews

  • 9.4


    18 Jan 2017
    Polite and helpful staff. Good location with restaurants, convenience stores, and the underground station is very close to the hotel. Very clean.
    Italy, Male, 25-30
  • 8.9


    16 Mar 2018
    The room was very small, probably the smallest I have ever stayed in, only a foot or so either side of the bed, and the bathroom door ought to slide rather that crash into the bed each time. Having said that the room was really clean, lovely white sheets and duvet covers and lovely and warm. The mattress was lovely, and the girl on reception when I arrived was lovely, and so helpful and pleasant. I do have a grumble please rewrite the directions. They are hopelessly out of date and worng.
    England, Female, 41+
  • 8.9


    22 Feb 2017
    Clean, simple budget motel. We stayed on the second floor so there was some noise from people outside but nothing unbearable. Room was well-maintained and spacious enough, and the electric kettle and coffee and tea were a nice touch. The shower was built in such a way so that the shower curtain did not prevent water from splashing all over the bathroom floor. Wi-fi was fast and reliable and the location was good, just a short walk from the tube station. Stayed in February 2017 as a group of 3.
    USA, Female, 25-30
  • 8.9


    15 Jul 2016
    Everything you need from basic place to stay. We felt safe, everything was clean and location very close to the Olympia. The staff were more than helpful and answered my many questions!
    England, Female, 41+
  • 6.9


    26 Nov 2016
    + : close to the subway, close to the City center, restaurant pub and supermarket nearby, réception open 24 hour, awesomely confortable bed (it was à private room), suite clean, towels provided, not too expensive for London - : absolutely no atmosphère at all, no common area
    France, All Female Group, 31-40
  • 5.1


    20 Jun 2017
    Unbearably hot in the summer. Stay away. Rooms are also small and outdated. There was an iron burn on my carpet.
    USA, Male, 25-30
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  • Free Internet Access
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • 24 Hour Reception
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk