Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

Keystone House Kings Cross

Book more than 7 days in advance for Free Cancellation.
7.2
  • Perfect Location
  • Helpful Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Keystone House Hostel is located in the heart of London, within two minutes' walk from Kings Cross and St Pancras station. Its location is perfect for exploring all the sites and attractions of London including Big Ben, Covent Garden, The British Museum, Madame Tussauds, Buckingham Palace, the Tower of London, St Paul's Cathedral, Tate modern and many more.

Kings Cross and St. Pancras stations provide excellent transport links including the tube, bus, overground trains and of course, the Eurostar which operates out of St Pancras.
Included in your stay:

FREE Wi-Fi access
FREE Maps
FREE Bed Linen

Our friendly staff are onsite and available 24/7 and security is taken seriously with 24 Hr CCTV in place.

Before booking, please note that our two-bed basic twin private (or LU (London underground)) rooms are inner cabin rooms without windows but are said to be more peaceful.

We have recently undertaken extensive renovation of our communal shower blocks.

Parents or guardians and family members with children under 18 must book the whole room with ensuite bathroom. Minors under the age of 18 must be accompanied by an adult guardian or parent and are not permitted in shared rooms.

A valid passport or picture id is required for check-in along with a debit or credit card for all guests. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.9

  • Security 7.1

  • Location 9.1

  • Staff 6.9

  • Atmosphere 6.4

  • Cleanliness 7.3

  • Facilities 6.9


Latest Reviews

  • 10.0

    Superb

    15 May 2019
    A superb hostel only a 2 minute walk from King's Cross Station - yet surprisingly quiet at night. The rooms are clean, the staff helpful and friendly - and very reasonably priced breakfasts are available nearby. (While staying, though no fault of the hostel, a very serious fire broke out in an adjacent building requiring a prolonged night time evacuation. All staff behaved superbly, afterwards all affected residents were rapidly contacted, help offered and refunds made.) Very highly recommend
    Scotland, Couple, 41+
  • 9.4

    Superb

    21 Oct 2019
    Gets the job done, no frills, clean and comfy beds!
    USA, Female, 18-24
  • 8.0

    Fabulous

    13 Nov 2019
    Had a private ensuite double - room was great, bed was comfy. It was in the basement, so no windows, but by no means dark or pokey. staff were helpful enough. Only negative was it was very noisy - not so much the noise from the trains / tubes, as that settles down later at night, but whatever was above the room I was in - sounded like removal men moving furniture whilst also doing a line dancing class whilst wearing clogs - or something - for hours in early hours of morning - who knows!
    England, Female, 41+
  • 8.0

    Fabulous

    11 May 2019
    The location is great, the building has a newer feel that other hostels in the area. No breakfast but there is a a deal at a cafe one minute away for a reduced price. No towels to rent, only to buy. Nobody wants to carry wet towels in their luggage. There was a huge argument in my dorm over the light being turned on at 10.39 which almost turned violent. It appears a lot of people stay here long term and are working. Most hostels have a zero tolerance policy for anti social behavior.
    Ireland, Male, 41+
  • 7.4

    Very Good

    11 May 2019
    Had to wait for almost ten minutes before someone showed up at the reception, and without a fellow hostel guest who happened to be outside the hostel at the time of my arrival, I wouldn't even have been able to get in because of that. Bathroom facilities are basic, but very clean. Nice location and comfortable rooms.
    Switzerland, Male, 18-24
  • 6.9

    Good

    12 May 2019
    The location is amazing but we had a few issues. We stayed at a 3-person room with a private bathroom. We had lots of problems with the hot water. After one of us had a shower (10 min shower) the rest got only freaking cold water. It was a pain to coordinate shower time during our stay. We complained and they said it was going to be fixed but it wasn't. The allogen bulbs in the bathroom were all dead but one. Also, there were no common areas available or kitchen.
    Chile, Female, 31-40
  • 5.4

    Rating

    01 Nov 2019
    Good for one night. Will not come back probably.. lockers are for show (too small). Bathroom mixed and small. Didn’t even take a shower.
    Paraguay, Female, 31-40
  • 5.1

    Rating

    11 May 2019
    Our door was left open all night by our dorm buddies and the staff were not that approachable. Location was fabulous but that's all.
    Australia, All Female Group, 18-24
  • 4.0

    Rating

    15 May 2019
    The pictures of the room advertised on the website were nothing like the actual room. It was dirty (walls and sheets), the bed frame was broken, the carpet was old and worn and the bathroom stank of drains. When complaint made the member of staff asked if I’d opened the window (which had been open all day), made no effort to help in any way and said to ask again tomorrow when a manager was in. At 11:30pm the hostel evacuated due to major fire in the building, lack of urgency from staff....
    England, Couple, 25-30
  • 3.1

    Rating

    02 Nov 2019
    Very dirty stuff very bad I don't like
    Egypt, Male, 41+
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Card Phones
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Entertainment
  • Wi-Fi


×