Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: High / Secondary School, Business Trip, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Kiki's House is not only a perfect spot for the adventurous travelers coming to Ha Giang for the beautiful UNESCO inscribed Dong Van Karst Plateau, but also a place where you can feel home. In this family-run hostel you can join family lunch and dinner and enjoy home cooked food and a company of fellow travelers and family members. There is a cozy terrace with a seating area, where you can read a book, have a refreshing drink or discuss your trip plans with other guests.

Kiki's House is a budget hostel and offers accommodation in mixed dormitory rooms and cheap private rooms. No worries, breakfast and a clean towel is included in every room's rate! You can use free Wi-Fi in the public areas and inside all the rooms. Our friendly staff speaks English, Vietnamese and Chinese, so we are able to give you travel advice in your prefered language. We put all the effort to keep the place clean and make everyone's stay pleasant.

Our services:
* 24-hour reception
* Motorbike rental
* Free tourist information
* Tour guides
* Ha Giang tours
* Bus tickets
* Taxi services
* On-site family restaurant
* 24-hour security
* Laundry View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.3

  • Location 9.6

  • Staff 9.7

  • Atmosphere 9.2

  • Cleanliness 9.4

  • Facilities 9.1

Latest Reviews

  • 10.0


    14 Jun 2019
    Good hostel and tours. The manager Giang held us hostage for a extra few days it was that good. Clean and comfortable beds and great atmosphere! Awesome place with awesome people.
    Australia, Female, 18-24
  • 10.0


    14 Jun 2019
    Would highly recommend staying and using any service at this hostel!! Had an awesome time, and the rooms were really nice and clean too. They have amazing common space. Had a great time with them and met some great new people
    Argentina, Male, 31-40
  • 10.0


    07 Jun 2019
    This is an great hostel, The staff are friendly and always smile with you, they regularly have fun activities for you to do, the beds are comfortable and place is clean, good breakfast, good facilities and atmosphere
    Australia, Male, 25-30
  • 10.0


    07 Jun 2019
    Staff do a good job of getting the hostelers to be social with each other. Their common space is very nice. Facilities are impeccable. This is a high end facility at a good price.
    Finland, Male, 31-40
  • 10.0


    02 Jun 2019
    I have stayed here 2 nights. I had an awesome time meeting new people, and the private rooms were extremely comfortable and clean. The staff are excellent and helpful. I can’t say enough good things about Hien, the receptionist at this place! Super friendly and welcoming. 10/10 would recommend
    Colombia, Male, 25-30
  • 10.0


    02 Jun 2019
    Absolutely amazing stay at Kiki House! Nice hostel and amazing staff. The tours are a lot of fun and I highly recommend the motorbikes tour!
    Croatia, Female, 18-24
  • 10.0


    02 Jun 2019
    Had an amazing time here, Comfy 10 out of 10, the atmosphere is amazing so easy to meet people! One of the best hostels that I ha e stayed in for sure. Recommend their loop tour by motorbikes
    Spain, Male, 25-30
  • 9.7


    07 Jun 2019
    Really good experience, and staff is always ready with a good mood and positive vibes! This is best place to hang out in Ha Giang. Highly recommended, and i Will definitely return when i go back to Ha Giang
    Canada, Female, 25-30
  • 9.7


    02 Jun 2019
    This hostel was amazing. It was so clean. They do a great job at bringing backpackers together with common space. Breakfast was good. Cannot complaint about the staff because they were so friendly and kind
    Canada, Female, 25-30
  • 9.4


    20 May 2019
    Super friendly and helpful staff!
    England, Couple, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
Food & Drink
  • Cafe