Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: High / Secondary School, Business Trip, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Kiki's House is not only a perfect spot for the adventurous travelers coming to Ha Giang for the beautiful UNESCO inscribed Dong Van Karst Plateau, but also a place where you can feel home. In this family-run hostel you can join family lunch and dinner and enjoy home cooked food and a company of fellow travelers and family members. There is a cozy terrace with a seating area, where you can read a book, have a refreshing drink or discuss your trip plans with other guests.

Kiki's House is a budget hostel and offers accommodation in mixed dormitory rooms and cheap private rooms. No worries, breakfast and a clean towel is included in every room's rate! You can use free Wi-Fi in the public areas and inside all the rooms. Our friendly staff speaks English, Vietnamese and Chinese, so we are able to give you travel advice in your prefered language. We put all the effort to keep the place clean and make everyone's stay pleasant.

Our services:
* 24-hour reception
* Motorbike rental
* Free tourist information
* Tour guides
* Ha Giang tours
* Bus tickets
* Taxi services
* On-site family restaurant
* 24-hour security
* Laundry View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 8.9

  • Location 9.4

  • Staff 9.4

  • Atmosphere 8.8

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    24 Jun 2019
    Definitely stay here if you’re planning on doing Ha Giang! Amazing hospitality, the staff were very warm and kind, and helped us figure out everything for the loop.
    Canada, Male, 18-24
  • 10.0


    15 Jun 2019
    Everything here was great - Hien, the receptionist, was incredible! Would definitely recommend it to anyone doing the loop
    England, Male, 18-24
  • 10.0


    15 Jun 2019
    This is an awesome hostel! Kiki house is super fun and super clean. I was surprised! The staff are awesome, they made my time there great! Giang the manager was the best and hostel was awesome, I would love to come again.
    Italy, Male, 31-40
  • 9.4


    30 Jul 2019
    It was great and the tour guide was awesome! Showed me a sweet waterfall there. I got a private room because I’d ridden from Hanoi that day and it was exceptional!
    Australia, Male, 18-24
  • 9.1


    19 Jul 2019
    Great value, got loads of help from the people working there, would recommend this to other travelers doing the loop.
    Norway, Mixed Group, 25-30
  • 8.9


    26 Jun 2019
    Very nice
    Brazil, Male, 25-30
  • 8.3


    25 Aug 2019
    A good place to crash before/after the Ha Giang loop. We stayed in the twin room which was large and clean. The ensuite is not a separate room but a section separated by a frosted glass wall which was a bit weird. The place has nice, chill vibes
    England, Male, 18-24
  • 7.7

    Very Good

    02 Jul 2019
    Stayed here for a night to have a private room after doing to loop. The hostel was super quiet, we didn't encounter any other guests. The beds were comfy and everything was clean enough. Staff didn't go above and beyond, but were helpful. Would recommend if you are looking for a low key place before or after the loop. Definitely a good price for a private room.
    USA, Female, 18-24
  • 7.1

    Very Good

    16 Jul 2019
    OK, but hotel across the street provides more genuine answers on questions (e.g. don’t say “here” if I ask for recommended restaurants), has better rooms and rents out motorbikes. English proficiency can be improved.
    Netherlands, Couple, 25-30
  • 6.9


    30 Aug 2019
    Don't get the super high ratings for here, I mean it's not a bad hostel and I'd probably stay a night again but objectively scores poorly compared to the rest of our trip. Staff were polite enough but check in was near non existent, with no information provided at all. No lockers we could see within the room to store a small bag was also strange for a hostel but overall it was a decent enough stay for one night.
    England, Couple, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hot Showers
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
Food & Drink
  • Cafe