Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

5 days prior to arrival at no charge, otherwise the 1rst night charge

Additional Terms and Conditions

No safe deposits, no noise allowed, no pets.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Kin Balam Cabanas & Property has 25 recently remodeled cabanas, in the National Park with leafy trees, green areas, and the river Michol that crosses it. We offer 4 types of Cabanas:

Cabanas A: Up to 4 person. each, with private bathroom.
Cabanas B-1: Up to 2 person. each, with private bathroom.
Cabanas B-2: Up to 2 person. each, with shared bathroom.
Cabanas C: Up to 2 person. each, with shared bathroom.

Please note:

Cancellation policy: 48h.
Minimum Stay: 1 night.

Check in: 15:00
Please advise your time of arrival.
Check out: 12:00.

Breakfast not included.
Only Cash payment accepted upon arrival.
Taxes not included. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.4

  • Location 9.3

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 9.2

  • Facilities 8.6

Latest Reviews

  • 10.0


    08 Sep 2021
    I just loved this hostel! The location was perfect, very close to the ruins. Very easy to commute to the hostel from the center and from the ruins using collectivos. This hostel is in the middle of the forest and it has a very relaxed vibe! It has all the facilities like restaurant, kitchen, pool,hammocks, laundry, travel agency, etc. The staff are extremely helpful! They go over and above to make you feel comfortable. I will definitely come back here!
    India, Female, 31-40
  • 10.0


    01 Jul 2021
    This is my favourite place in Mexico! It is literally paradise & feels like a resort. The staff are so so lovely and helpful there is a nice restaurant on-site, the pool is amazing. We initially booked for 2 nights and ended up staying for 8!! I could stay here forever.
    England, Female, 18-24
  • 10.0


    18 Jun 2021
    Loved my stay at Kin Balam. The dorm rooms are in cabanas, which are screened in with mesh that kept the mosquitos out well. It was a great place to fall asleep listening to the storm roll through the jungle around. The pool was a great to hang out at for the day and drink some cocktails. Staff were very nice and helpful. Wish I had explored nearby restaurants as there are several within walking distance that I hadn't realized. Would definitely recommend staying here for your trip to Palenque!
    USA, Female, 25-30
  • 9.1


    14 Jun 2021
    Friendly staff. Very pretty. Surrounded by jungle. A little expensive for me but worth the money as there’s a pool and all very clean
    England, Female, 18-24
  • 8.9


    13 Oct 2021
    Beautiful place and location, amazing pool, great open areas. The girl at the front desk was amazing, sweet and incredibly helpfull. Great stay overall!
    Netherlands, All Female Group, 25-30
  • 8.6


    09 Sep 2021
    An overall great hostel. The pool is super nice as well as the hammocks and volleyball court. The dorms were tiny for 4 people and barely fit a bag in-between the two sets of bunkbeds. It gets very hot at night as the fan doesn't work too well. Location isn't great as you have to take a taxi into town, but this isn't too much of a problem. There was no curtains between the beds so if the sheet came off at night there is no privacy, which is something to consider especially in mixed dorms.
    England, Male, 18-24
  • 8.3


    23 Sep 2021
    Lovely cabanas set in the jungle. We stayed in the cabana house which was nice and spacious, however the kitchen facilities were poor, only a few pots and pans, couple of cups nothing extravagant! Showers where amazing, really good water pressure and nice and warm. Staff very friendly and welcoming and happy to help in any way possible. Not overly sociable, but great place to go and explore the ruins and jungle.
    England, Mixed Group, 25-30
  • 7.7

    Very Good

    09 Sep 2021
    I got a free upgrade so I loved it but the general dorms seemed really cramped. The staff were nice but the location is far from the town so you have to get taxis everywhere
    England, Female, 18-24
  • 7.7

    Very Good

    10 Jul 2021
    Nice place - the restaurant was awful but overall nice and experience. Don’t let the pictures deceive - especially with private rooms. We saw a luxurious red double bed and got a bunk bed
    England, Couple, 18-24
  • 6.0


    04 Jun 2021
    We stayed for a few nights on our way to San Cristobal. It was good as a little break and nice to be so close to nature and easy to access the mayan ruins. However the wifi didn’t work once during our stay, the kitchen facilities were pretty poor and having to pay for water is not great.
    England, Male, 25-30
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  • Free Parking
  • Free WiFi
  • Breakfast Not Included
  • Ceiling Fan
  • Outdoor Terrace
  • Safe Deposit Box
  • Swimming Pool
  • Wheelchair Friendly
  • 24 Hour Reception
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Restaurant