Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Kitez Hotel epitomizes freedom – freedom to choose comfort, freedom to meet and to socialize in a bustling and lively urban settings.

Conceived by an Architect, a hotelier and an entrepreneur, Kitez Hotel targets young travelers on the go, who are looking not just an abode, but a place where they can share their travel experiences with other like minded and plan their next adventure.

Designed with consciousness to our environment. Kitez is a designer’s creation, with each space crafted to tell a story of the place and that of the city it is located. It aims to invokes emotions of its patrons, making them feel at liberty when encountering fellow travelers. Going beyond a typical hotel, Kitez is a lively social stage. It is a modern, friendly and comfortable place that every traveler will savor.

***Property Policies & Conditions:
1. Cancellation policy: At least 1 day advance notice for free cancellation.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash and Card. But extra Charge for credit card service fee.
5. NO smoking in Room, but have smoking area.
6. Reception working 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 8.8

  • Location 9.8

  • Staff 8.9

  • Atmosphere 7.6

  • Cleanliness 8.9

  • Facilities 9.0

Latest Reviews

  • 9.7


    10 Oct 2019
    We stayed for 3 nights and we got upgraded for free. We had a nice double bed and a private bathroom and a TV. The aircon was good, everything was clean and the hostel was so affordable. Its in the middle of Chinatown so you might have to take the train to get arround Kuala Lumpur but there's on literally next to the hostel and the system is pretty easy and cheap so that's perfect. I would definitely recommend this place.
    England, Female, 25-30
  • 9.7


    01 Oct 2019
    Great hostel with a newly opened cafe downstairs (which I didn't use). Two new floors in the hostel opening this week. I stayed in 6 bed girls dorm on first floor. Modern and clean facilities, common area and even some gym equipment. Large lockers, curtains, shelf, private mirror and socket in the room. Very comfy bed which I didn't want to get out of! Free water refill. Only thing to note is that the showers and toilets were mixed, which didn't bother me, but might be an issue for some people.
    England, Female, 25-30
  • 9.1


    31 Jul 2019
    We booked the deluxe double bed room and were pretty happy about it. Bed was comfy, very clean room, space for our big suitcases. Small bathroom, pretty new and clean. Air con, window. Just above the market in Chinatown, nice attraction for walking around, bit it's not noisy in the room. Also there's an elevator.
    France, Couple, 25-30
  • 9.1


    22 Jul 2019
    New hostel but wow it’s good value for money. The dorms are excellent and privacy is brilliant in the beds. AC is restricted but good. Very safe and secure. Cold water refills and showers were ace. Staff were always smiling and helpful. Location is right on petaling street but it’s quiet in the hostel. No atmosphere though would not recommend to solo travellers.
    England, Male, 18-24
  • 9.1


    22 Jul 2019
    Arrived at 1am and they still checked me in. Very comfy and clean but felt like a transit stop
    New Zealand, Male, 18-24
  • 8.3


    08 Sep 2019
    The communal spaces were nice, especially the outdoor terrace facing onto Petaling Street. The ensuite bathrooms in the dorms were super convenient and I really liked the privacy the curtains gave you. I would only say that there was still a little hair and dust/lint around my mattress but it wasn't a big deal.
    England, Female, 18-24
  • 7.1

    Very Good

    28 Jul 2019
    Not sure what all the hype about this place is. The lockers in the rooms were terribly made; either it was tight and you could hardly turn the "lock" or it was loose and it just wouldn't stay locked. No atmosphere; don't recommend if you're a solo traveler. Location's good if you want cheap souvenirs and okay food. There's MRT/LRT/KTM lines nearby too. The place was clean and the bed system was great (light & outlet in each with a curtain for privacy). If you just want a goos bed, stay here.
    USA, Male, 18-24
  • 6.6


    28 Sep 2019
    A nice modern hostel however let down by disorganised staff. The lady at the desk took over an hour to check us in, which is not ideal after arriving from a long coach ride. The next day our key cards for the room did not work, which then took over an hour for staff to sort out. They made us go up and down to the room several times to try different key cards and where not apologetic at all. The rooms where fairly comfortable however the beds were dusty when we arrived and showers were cold.
    England, All Female Group, 18-24
  • 6.0


    27 Aug 2019
    Stayed two nights in female dorm. Room is tiny and lockers are broken and falling apart. Staff left the bathroom (which has at least 5 toilets) empty without toilet paper for my stay, even after I complained. Not much atmosphere; no music playing etc. Didn’t look like the bathrooms were cleaned for the two nights I was there. The facilities were fine, and there was free water. Location was decent.
    Wales, Female, 18-24
  • 5.4


    28 Jul 2019
    We planned to stay here for 4 nights, but left after 1. So many problems finding a suitable bed. First bed had bed bugs running everywhere when we lifted the pillow. Moved to a different room. None of the beds had been cleaned. They asked us to sleep in dirty unchanged sheets with no cover. Had to beg staff to change them. Room smelt awful! Another guy in our room left after one day. Staff did try to help but the rooms were shocking. Stay somewhere else. 1 of the worst in 2 months of travelling!
    Northern Ireland, Couple, 18-24
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  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
Food & Drink
  • Cafe
  • Board Games
  • Wi-Fi