Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Kitez Hotel epitomizes freedom – freedom to choose comfort, freedom to meet and to socialize in a bustling and lively urban settings.

Conceived by an Architect, a hotelier and an entrepreneur, Kitez Hotel targets young travelers on the go, who are looking not just an abode, but a place where they can share their travel experiences with other like minded and plan their next adventure.

Designed with consciousness to our environment. Kitez is a designer’s creation, with each space crafted to tell a story of the place and that of the city it is located. It aims to invokes emotions of its patrons, making them feel at liberty when encountering fellow travelers. Going beyond a typical hotel, Kitez is a lively social stage. It is a modern, friendly and comfortable place that every traveler will savor.

***Property Policies & Conditions:
1. Cancellation policy: At least 1 day advance notice for free cancellation.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash and Card. But extra Charge for credit card service fee.
5. NO smoking in Room, but have smoking area.
6. Reception working 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.3

  • Location 9.3

  • Staff 7.5

  • Atmosphere 7.5

  • Cleanliness 7.9

  • Facilities 8.0

Latest Reviews

  • 10.0


    02 Jan 2020
    Very good location and good staff.
    India, Male, 25-30
  • 9.7


    10 Oct 2019
    We stayed for 3 nights and we got upgraded for free. We had a nice double bed and a private bathroom and a TV. The aircon was good, everything was clean and the hostel was so affordable. Its in the middle of Chinatown so you might have to take the train to get arround Kuala Lumpur but there's on literally next to the hostel and the system is pretty easy and cheap so that's perfect. I would definitely recommend this place.
    England, Female, 25-30
  • 9.7


    01 Oct 2019
    Great hostel with a newly opened cafe downstairs (which I didn't use). Two new floors in the hostel opening this week. I stayed in 6 bed girls dorm on first floor. Modern and clean facilities, common area and even some gym equipment. Large lockers, curtains, shelf, private mirror and socket in the room. Very comfy bed which I didn't want to get out of! Free water refill. Only thing to note is that the showers and toilets were mixed, which didn't bother me, but might be an issue for some people.
    England, Female, 25-30
  • 9.4


    03 Dec 2019
    Nice location and cheap food around
    Italy, Male, 31-40
  • 8.3


    08 Sep 2019
    The communal spaces were nice, especially the outdoor terrace facing onto Petaling Street. The ensuite bathrooms in the dorms were super convenient and I really liked the privacy the curtains gave you. I would only say that there was still a little hair and dust/lint around my mattress but it wasn't a big deal.
    England, Female, 18-24
  • 8.0


    14 Dec 2019
    Really comfortable beds and duvets with a lot of privacy. I booked a 6 bed dorm but ended up being a 4 bed dorm which was good. Nice big lockers in the rooms too. Breakfast was disappointing it’s just toast and jam and coffee. Location is brilliant though right in the heart of chinatown. Bathrooms could be cleaner and running water has really low water pressure so pretty hard to wash your face etc. Some sinks didn’t even work.
    Ireland, Female, 18-24
  • 7.7

    Very Good

    07 Jan 2020
    Nice and comfortable beds and clean rooms and toilet. Zero backpacker atmosphere, not a place where to get to know people. Good location, we could walk almost to all the important places to visit in the city. Breakfast so poor, just toasts with butter and instant coffee, not worth it. The check-in took ages, the recepcionist is so slow and everytime we wanted to ask something took a lot, but a lot of time. Good for a night but not for staying longer.
    Spain, Female, 18-24
  • 6.9


    12 Jan 2020
    It was ok but I wouldn’t stay here again. The bed was comfy and the lockers good but the room was fairly small and there was no window. I was there for 3 nights and during that time the small bathroom in the room was cleaned once but the room itself wasn’t cleaned at all. They offer a free breakfast which was just bread, jam and peanut butter so not great. The outside terrace area is nice but the hostel has little atmosphere. The staff were polite but not very chatty. The location is good.
    England, Female, 31-40
  • 6.6


    11 Mar 2020
    There were leakages in the bathroom and in the sleeping room ceiling, where e.g. it did leak on the metal exterior of my bed...
    Germany, Couple, 25-30
  • 6.6


    28 Sep 2019
    A nice modern hostel however let down by disorganised staff. The lady at the desk took over an hour to check us in, which is not ideal after arriving from a long coach ride. The next day our key cards for the room did not work, which then took over an hour for staff to sort out. They made us go up and down to the room several times to try different key cards and where not apologetic at all. The rooms where fairly comfortable however the beds were dusty when we arrived and showers were cold.
    England, All Female Group, 18-24
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Elevator
  • Fitness Centre
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Luggage Storage
Food & Drink
  • Bar
  • Cafe
  • Board Games
  • Wi-Fi