Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Kiwipaka is a unique and relaxed rural New Zealand getaway. Nestled in mature trees with large sunny decks over look awe-inspiring scenery. Only a short 5 minute walk from our hostel are the famous Glow-Worm Caves or to The Tomo Bar & Eatery.
Waitomo is beautiful and mysterious both above and below ground. You will be able to enjoy various activities other than the well known caving tours in Waitomo Caves, such as the beautiful bush walks and hikes throughout the unique landscapes and native forests.

Depending on your style and budget, modern and friendly, our facility includes private Chalets with en suites or a Backpackers lodge with shared bathroom facilities. You have a choice of single, twin, double, quad or family rooms.

We also have conference facilities and can accommodate groups. Free Wifi and all linen is supplied.

Reception Hours- Winter 8am - 5pm - Summer 8am - 8pm

Check In- 2.00 pm till 5.00 pm. Please note any guests arriving after 5.00 pm MUST contact us in advanced.
If you are arriving after 5.00 pm, here is what you will need to know to check in.
Step 1. We will leave your key cards in the mailbox by the main reception doors.
Step 2. We will then charge the total amount back to the card the reservation was made with.

There is always someone onsite here at KiwiPaka. If you require further assistance after getting your room keys, please go to the reception doors and ring the bell or phone the number on the door and someone will be able to assist you.

Check out- 10.00 am.

Lost or damaged key card $10 fee View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.3

  • Location 9.7

  • Staff 8.7

  • Atmosphere 8.3

  • Cleanliness 8.3

  • Facilities 7.7

Latest Reviews

  • 10.0


    03 Jan 2021
    Great place to stay. Very clean and comfortable. Friendly owner.
    New Zealand, Female, 41+
  • 10.0


    19 Feb 2020
    This place was super convenient, as I had done the glowworm caves tour! The price is great and the staff are incredibly helpful!
    USA, Female, 25-30
  • 9.7


    27 Dec 2020
    Awesome place to stay, very clean, tidy & within walking distance to cafe's & information centre.
    New Zealand, Female, 41+
  • 9.4


    11 Sep 2020
    Room with private toilet is really clean. Bed are nice as well. To sum it all up everything is all good.
    Philippines, Male, 31-40
  • 9.4


    09 Sep 2020
    It was all very quiet when we were there because of Covid but we liked the place
    New Zealand, Couple, 41+
  • 6.9


    01 Nov 2019
    This is not really a hostel, the main dorm/ lodge is leased to 3rd party company , so it is more like a decent budget hotel with private rooms only. Breakfast was tasty but it's really lacking in atmosphere, beds were not the most amazing ever for $88.
    Canada, Male, 31-40
  • 6.0


    13 Jul 2020
    Super basic with no amenities to speak of and not a good value for your money. Nice views and staff but no atmosphere. Room was not cleaned between nights and Wifi did not work in my room at all. Breakfast was gross with not one single fresh, healthy, or tasty item available. I’ve stayed at hostels which have been far better for one third of the cost. Don’t make the same mistake I made and stay elsewhere.
    USA, Male, 31-40
  • 5.7


    20 Oct 2019
    The room was spacious and pretty clean (and bonus: had a mini fridge), but this was the least comfortable bed I can remember having slept on in my entire life. The bed was all springs (broken coils), and there was a terrible shrieking noise from the toilet anytime it flushed.
    USA, Couple, 31-40
Read all reviews


  • Free Parking
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Breakfast Not Included
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Towels Not Included
  • Utensils
  • Wheelchair Friendly
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
  • Wi-Fi