Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A full cancellation fee applies for No-Show.
A 50% fee applies for 7 days out.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Koala Beach Resort Cairns

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Koala Beach Resort Cairns is in the heart of Cairns’ city centre, only 500 meters from the Cairns Esplanade and the Lagoon. We offer shared dorms as well as private budget rooms, a communal kitchen area, outdoor sitting area and free internet access.

You can choose from 8 to 4-share dorms as well as all-female rooms. All rooms (except the basic 4-share dorm) are fully air-conditioned and have a private bathroom.

Reception staff can assist youin arranging tours to the Great Barrier Reef, Kuranda, the Daintree Rainforest and many more.

The property also has a laundry with coin-operated washing machines and dryers.

Koala Beach Resort is 800 metres from Trinity Wharf and 10 minutes’ walk from Pullman Reef Hotel Casino. It is a 10-minute drive from Cairns Golf Club. Cairns International Airport is 15 minutes away and it is an hours' drive from Barron Gorge National Park. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 9.0

  • Location 10.0

  • Staff 9.0

  • Atmosphere 7.0

  • Cleanliness 10.0

  • Facilities 7.0

Latest Reviews

  • 10.0


    05 Aug 2018
    Staff, location are really good, super helpful, always say hi by name. Rooms good too. Have been back a few times. Bit of a friendly, family, vibe going on, cant quite work out why. Nice HKer in the laundry room when i lost something. I would like to be their concepts brand designer though as has potential to be a top regional product. Ditch the photo board in the courtyard, pool table and drinks bar thing, repaint dining precinct, and perhaps rebrand away from 'Koala'. I didnt see any lol!
    Australia, Male, 31-40
  • 9.4


    20 Feb 2019
    Really close to the centre of Cairns. Staff are great and helped me book a trip to the Reef. Shops are like 5 minutes away with is helpful. Rooms are clean and beds are comfy. People who stayed there were nice and it was quiet so no drunk people at night like other hostels. Kitchen is clean and tidy and theres a massive fridge to store food and stuff. Getting to use the pool next door is well good too.
    USA, Male, 18-24
  • 8.6


    16 Feb 2019
    Really enjoyed my stay here. Brilliant location - 5 mins to everything you need. Staff really nice and happy. Place is clean and tidy and quiet so no noise at night. It's nice to be able to use the pool next door and having a Laundry is really useful as well.
    England, Female, 25-30
  • 6.6


    16 Sep 2018
    If you just need a cheap place to stay in Cairns for a couple of nights, stay here. It's not overly flash but it does the job. My experience wasn't great as I was sharing with 3 loud, messy men that came and went throughout the night and didn't care about making a ton of noise. Probably wouldn't stay here again but it wasn't terrible.
    Australia, Female, 18-24
  • 5.4


    12 Nov 2018
    They did not list online that valid pasport is condition of stay. I still fail to see what's wrong with drivers licence as photo I'd. They kept money for one night's stay but did not allow me to stay. This inconvenienced me massively.
    South Africa, Male, 31-40
  • 5.4


    11 Sep 2018
    Rooms were very unclean, filthy and atmosphere was terrible
    Scotland, Male, 18-24
  • 3.4


    22 Sep 2018
    - Cockroaches and other insects everywhere in the kitchen (and really really dirty) - smelly everywhere - reception is barely ever open and there's one girl doing everything - toilets are only in the rooms so if you check out or are in the kitchen/common area you have to walk to a public toilet..
    Sweden, Female, 18-24
  • 3.1


    04 Aug 2018
    there is not atmosphere whatsoever in this place, the kitchen is extremely dirty, not to mention that you have to pay in order to get silver wear, bathrooms are ensuite but closed completely which makes the entire room smell like a public toilet, there are places for the same price that will give you a better value... the staff is EXTREMELY rude, not to mention that they Only work office hours, I was checked out by sichi on saturday 11th 10 am, she was the rudest OF ALL! 12 years experience
    USA, Male, 25-30
  • 2.9


    28 Sep 2018
    No WiFi in room, air con didn’t work, super dirty
    Germany, Male, 18-24
  • 2.9


    29 Jul 2018
    I literally saw 5 cockroaches within the first 30 seconds of walking into the kitchen. Very dirty hostel and they have no common dishes for you to use. I would avoid it unless you are desperate.
    USA, Male, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Towels Not Included
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines
  • Wi-Fi