Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

* 15 días antes de la llegada cargo total de la reserva.

Additional Terms and Conditions

* Pagar el 50% del total de la reserva 30 días antes de la llegada, el resto es en el momento del check - in.
* Se solicitara un 25% como deposito sobre el total de la cuenta total.
* No esta permitido fumar dentro las habitaciones, en caso de hacerlo habrá una multa de $500.00

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Book 3 nights to get 10 % off!!!*

Kotantik Bed and Breakfast is the ideal place for freelancers and digital nomads, we now have a comfy and elegant coworking space with a steady internet connection! Ask for a free day pass during all January! Plus enjoy free breakfast and a game room, bar and two small outdoor yards. The establishment offers dorms and private vintage style rooms and wooden furniture. Every floor has a shared bathroom for men and women. Kotantik Bed & Breakfast offers bar services, tours to the touristic sights of the city and the state, massages and temazcal. It also has a multipurposes room where Dancing and Spanish classes are offered. The reception is available 24-7.

Kotantik Bed & Breakfast is located at 600 meters from the central park of San Cristobal de las Casas. Near to our facilities you can visit and explore some of the most relevant landmarks of our city such as Puente Blanco, Museo del Ámbar, Catedral de San Cristobal and Arco del Carmen, amongst other interesting spots of our city.

We have several types of rooms, both shared and private room with several capacities and all of them fully equipped to bring and ensure the best possible experience to our guests and travellers within our facilities. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Kotantik Bed and Breakfast Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival only by cash.

Taxes included.
Breakfast included.


The reception service is open 24 hours per day.
We do not accept customers younger than 18 years of age.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.0

  • Location 9.0

  • Staff 9.0

  • Atmosphere 8.0

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    16 Feb 2020
    Staying at Kotantik Bed and Breakfast in San Cristobal was an amazing experience. The staff are lovely, the facilities are comfortable, always clean and well maintained. There are two chill-out areas with comfy sofas and TV room plus a pool table, plus a small nice garden area. Kitchen is big and has all you need to facilitate making your meals. The breakfast included in the reservation is so good. very healthy and yummy. Internet works better down-stairs.
    USA, Female, 31-40
  • 10.0


    19 Sep 2019
    Top, top, top. The Kotantik hostel was perfect. We have arrived early in the morning and were checked in even before midday with no problem. The place has a huge potential to be the best hostel in the town. The staff was super helpful and friendly. We felt very safe and welcomed. I wish the hostel all the best. It’s been one of the best hostel, I have stayed in till now.
    Slovakia, Couple, 31-40
  • 10.0


    20 Aug 2019
    Booked this place cause it looks so nice in pics but it's much more fancy and lovely once you are there, staff is really helpful and kind. Plus: breakfast is really good. absolutely coming back!!
    England, Female, 18-24
  • 10.0


    26 Jul 2019
    I spend just one night here and staff was really nice, specially Adriana. Breakfast is delicious home style. All in hostel is new, super clean. I would definitely come back !!!
    Turkey, Male, 25-30
  • 9.1


    05 Nov 2019
    A very clean and comfortable hostel. If I stay in San Cristobal long, I will definitely come back. It's the kind of place you go if you want a break from hostel life and want a quiet, comfortable few nights, but don't want to pay a fortune. Bathrooms are great and private, the rooms are very comfortable and the place looks like a nice hotel. The only reason it's not a perfect 10 was for the lack of social atmosphere, and a lot of loud noises early in the morning.
    USA, Female, 25-30
  • 6.9


    30 Oct 2019
    A hostel with great potential! With some work it can be very special. It is extremely beautiful. But we found the cleanliness a little disappointing. The showers were very dirty and I feel they weren't cleaned in the 4/5 days that we stayed here (drains filled with chunks of hair and shower curtains covered in mold). The atmosphere isn't what we hoped. The place was empty and quiet. The chairs were on the tables creating a feeling of walking into a closed restaurant. The WIFI is very bad.
    Netherlands, Female, 25-30
  • 4.3


    11 Mar 2019
    I was disappointed with my stay. Check in and check out was an extreme hassle. I only saw two other people during my stay here. The hostel seemed to have this policy on checking on their guests at midnight, my first encounter of this was the male receptionist unlocking my room by key without announcement only to explain in broken enlglish he was the receptionist? They also messed up one of the tours I booked through them - leaving me stranded without any suggestion.
    New Zealand, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Reading Light
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Internet café
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi