Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

* 15 días antes de la llegada cargo total de la reserva.

Additional Terms and Conditions

* Pagar el 50% del total de la reserva 30 días antes de la llegada, el resto es en el momento del check - in.
* Se solicitara un 25% como deposito sobre el total de la cuenta total.
* No esta permitido fumar dentro las habitaciones, en caso de hacerlo habrá una multa de $500.00

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
8.9
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Kotantik Bed and Breakfast is the ideal place for everybody. We have a comfy and elegant living with a steady internet connection! Plus enjoy free breakfast and a game room, bar and two small outdoor yards. The establishment offers dorms and private vintage style rooms and wooden furniture. Every floor has a shared bathroom for men and women. Kotantik Bed & Breakfast offers bar services, tours to the touristic sights of the city and the state, massages and temazcal. It also has a multipurposes room where Dancing and Spanish classes are offered.

Kotantik Bed & Breakfast is located at 600 meters from the central park of San Cristobal de las Casas. Near to our facilities you can visit and explore some of the most relevant landmarks of our city such as Puente Blanco, Museo del Ámbar, Catedral de San Cristobal and Arco del Carmen, amongst other interesting spots of our city.

We have different types of rooms, shared and private room with several capacities and all of them fully equipped to bring and ensure the best possible experience to our guests and travellers within our facilities. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Please note than Wi-Fi is free and available just at common areas (We want to invite everybody to socialize in common areas and relax at dorms).


Check-in from 15:00 to 23:00

Check-out before 12:00

Courtesy breakfast included from 8:00 to 10:00

By completing this booking I acknowledge that I have read and accept the KOTANTIK Bed and breakfast policies.

*Payment upon arrival by: Cash (Mexican peso) / cards

*Wi-Fi is free and available ONLY at common areas (We want to invite everybody to socialize in common areas and relax at dorms).

*We do not accept customers younger than 18 years old.

*CURFEW 3AM

*Non smoking rooms.

*No pets allowed.

Cancellation policy: 24 Hours before arrival. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.2

  • Location 8.9

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 9.3

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    06 Sep 2022
    It was a beautiful and very familiar time that i spent at Kotantik. I loved the very nice atmosphere with the staff people, the beatiful rooms, the clean bathrooms and the delicious breakfast. But most of all: there always was a very social atmosphere for making new friends. I loved it!
    Switzerland, Female, 25-30
  • 10.0

    Superb

    15 Jul 2022
    I don't often leave reviews but it would be an injustice to this hostel not to. It's got a chilling vibe, social but not too hectic. Team was great and met some great people here too. It's got a homely vibe, bathrooms are super clean, breakfast was spot on too.
    England, Female, 31-40
  • 10.0

    Superb

    06 Jul 2022
    Great hostel, very friendly staff and a relaxing atmosphere
    England, Male, 18-24
  • 9.7

    Superb

    19 Sep 2022
    We loved our stay at Kotantik hostel. The room was clean and the bed was pretty comfy. The common area was very chill where you could play pool and fooseball for free. The staff were really helpful and booked our transport to Guatemala. Quiet hostel, ideal for people who want to chill but there is also common space to have conversations with other travelers.
    Ireland, Couple, 25-30
  • 9.7

    Superb

    10 Aug 2022
    Best hostel I’ve stayed at, I extended my trip multiple times as I didn’t want to leave! Fantastic value for money, it should be considered a boutique hotel not hostel, the space and design is unreal and a real treat when you’ve been roughing it at other sub par hostels. Already want to go back and would defo recommend. The only things worth mentioning are the noisy acoustics of the building and the fact that some of the tours are exclusively in Spanish and this was not mentioned to us by staff, so worth
    England, Female, 25-30
  • 9.7

    Superb

    04 Aug 2022
    Great place. Very nice staff and really great resources for travelers. Youth abides and for this old man, the hostel was a little too noisy for me. And the shared rooms are a littel compact with low air circulation, but if you are in your twenties then Im not sure you can find a better hostile.
    USA, Male, 41+
  • 9.1

    Superb

    13 Sep 2022
    The location was amazing and the hostel staff was very friendly and welcoming as well . The breakfast was delicious nothing to complain about except that the Wi-Fi signal didn’t reach our room. You always had to go to the common area for connection. I would recommend staying here
    Germany, Female, 18-24
  • 8.9

    Fabulous

    01 Jul 2022
    Francisco, the receptionist, was extraordinarily kind. My stay was rendered well on his behalf.
    USA, Male, 25-30
  • 6.6

    Good

    15 Jul 2022
    Mixed feelings about the hostel. It seems to have loads of potential. Wouldn't recommend for vegans if they want the included breakfast as breakfast isnt vegan... There was some fruit as an alternative but would be amazing if there was more of a clear and fair alternative. It's great that there are curtains on the beds and the beds are comfy enough. The dorm opened up to inside the hostel so no fresh air. It's big and spacious though the hostel (not the dorm room). Some nice staff
    England, Mixed Group, 25-30
  • 2.9

    Rating

    04 Jul 2022
    BEDBUGS. Upon first impression this seemed like a good deal. However, when we arrived the receptionist was less than thrilled to check us in and was not accommodating. When we checked into our private room we noticed a small red bug and continued to see dozens of BED BUGS crawling on our beds/furniture etc. When we spoke to reception about it they acted dismissive and unbothered, acknowledging that they had bed bugs before and still placed us in this room. We basically had to fight for a new room and when we requested a refund the receptionist threatened to not return our night payment if we had their breakfast already. Why they were fighting over a few eggs when they clearly placed us at risk knowingly and refused to take responsibility is beyond me. I’ve never experiences such negligence, condescending attitude, and lack of professionalism before. He even stated that “I don’t care if you leave a bad review I’m not refunding you , you could have left for another place” when we literally had to change rooms at 1am because of beds bugs. DO NOT STAY HERE. The staff is dismissive, rude, and neglect something as serious as bed bugs. Losing $23 a night is not worth your guests getting bed bugs.
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Cooker
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Reading Light
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Internet café
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Foosball
  • Games Room
  • Pool Table
  • Wi-Fi


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