Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

La Casa de Estrellas is well-located in Havana, in the city centre 1 km away from the University of Havana and Revolution Square and 1.5 km from the cosmopolitan Avenue 23, Capitol and Malecon, where you can visit museums, restaurants, bars and cabarets. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.4

  • Location 8.9

  • Staff 9.1

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    06 Aug 2019
    We were so lucky to have stayed at Sissi's and Enrique's casa! They are such warm and caring people who always go the extra mile. My bag did not arrive with me and they rang everyday to help me find it. They always take the time to make sure you have the best experience possible. Both are good English speakers. The apartment is well kept, extremely clean and comfortable, with amazing breakfast! Words cannot express how good an experience we had at Sissi's and Enrique's! Thank you again so much!
    Ireland, Couple, 18-24
  • 10.0

    Superb

    03 Aug 2019
    Fantastic very clean. Sissy and her husband met me at the airport which was a great help. Sissy booked my onward transport and accomodation. Her English is great. Nothing is to much trouble. I definitely recommend their property. Thanks for all you did for me to make me love Havana.
    Australia, Female, 41+
  • 10.0

    Superb

    02 May 2019
    Fantastic time staying here. Breakfast was very good and the hosts were so helpful. When I had problems with my luggage arriving at the airport they helped me phone up and also assisted me in collecting the luggage. Also with advice about where to go and visit they answered all my questions
    England, Male, 25-30
  • 10.0

    Superb

    08 Feb 2019
    The host, Sissi, is absolutely incredible. She made us feel so welcomed and at home. The location is great and area is very safe. She even cooks an amazing breakfast each morning, and picked us up from the airport with a personalized sign! She went absolutely above and beyond to help create a memorable experience. Can't wait for our next trip!
    USA, Male, 25-30
  • 10.0

    Superb

    02 Feb 2019
    Sissy is a very hospitable lady. She gave me a lot of helpful advice for my trip. Her house is located in a nice area. Very clean and safe.
    China, Female, 25-30
  • 9.4

    Superb

    15 Jun 2019
    Had an amazing stay with the super-friendly host Sissi! She is always happy to help you with any concerns and prepares great breakfasts. Definitely worth your money
    Netherlands, All Male Group, 18-24
  • 9.4

    Superb

    05 May 2019
    It was great staying with Sissi, she was lovely and helped us with the rest of our trip around Cuba too. would definitely recommend casa de Estrellas especially if you plan on going to another Cuban town afterwards.
    England, Male, 25-30
  • 9.4

    Superb

    14 Apr 2019
    I have to admit that I did not expect such a great hospitality. Mr. Enrike and Sissy are simply the best !!!! They are so helpful and they made everything to assist us on every single thing. They have explained everything and they are very happy and pleased company. We had privacy at all times and we enjoyed the best breakfast ever ;) the apartment is very clean and the location is very good. It’s just few minutes walking to the center of Havana. I would definitely recommend casa de estrellas !!
    Cyprus, Couple, 31-40
  • 6.6

    Good

    07 Oct 2019
    Conclusion: This casa is a nice old house with good vibes, but we encountered a broken AC and the reaction of the owner is not so good. When I found the ac is broken, I called the owner and she insisted it’s my operation error. But after half hours of trying it’s still not working, then she said “ok you can use another room”. Then tmr morning she said we paid for one room but were using two room...and still insisted the ac works fine! And the end she and her husband finally admit it’s broken.
    Taiwan China, Female, 25-30
  • 6.3

    Good

    22 Mar 2019
    My boyfriend and I arrived at the airport at 9pm and Sizzi told us that she wouldn't be able to pick us up so we got a taxi which costs 30cuc. This accommodation is a house, it is where Sizzi was born and raised. It is thus hard to meet other travellers here. If you are travelling solo then I advise you to stay elsewhere. Sizzi charges 5cuc for breakfast and whilst the breakfast is okay, you can find cheaper elsewhere. She charges for everything as with most people in Cuba given the poverty.
    England, Female, 31-40
Read all reviews

Facilities

General
  • Air Conditioning
  • Breakfast Not Included
  • Fridge/Freezer
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Express check-in / out
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Café
  • Minibar
  • Tea & Coffee Making Facilities


×