Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

This property offers good value for money and is located in a lively area of central Madrid, just 50 meters from the Plaza Mayor. It offers 24-hour reception and simple rooms with free Wi-Fi.

The Casa de la Plaza is located at Plaza San Miguel, where there is a daily market. The Royal Palace is a 4 minute walk. The Opera Metro station providing easy access to the rest of the city. Rooms at La Casa de la Plaza have wooden floors. A TV and a shared bathroom with hairdryer. Some have balconies.

Please note:

The cancellations are to be made with 48 hours of anticipation in order not to be charged. If not, the 100% of the first night will be charged. In case of No Show the 100% of the first night will be charged.

Check in Time: 13:30pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 48hours.

Breakfast Not Included.
Taxes Included. View House Rules

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Reviews & Ratings

  • Value For Money 7.4

  • Security 7.5

  • Location 8.5

  • Staff 8.2

  • Atmosphere 6.3

  • Cleanliness 7.7

  • Facilities 5.5

Latest Reviews

  • 10.0


    22 Sep 2020
    For a single room, I liked it . The building is old and quaint and that is what I prefer to a new modern hotel. Not far from a metro. Plenty of restaurants around.
    Ireland, Male, 41+
  • 10.0


    09 Feb 2020
    I was looking for somewhere centrally located to store my luggage and get a good nights sleep and spend 16 hours a day exploring Madrid. This place did the job, the staff was very friendly and the shower and bathroom was always very clean. I would definitely recommend this if you want a nice inexpensive place to stay and don’t want to lay around a hotel room all day.
    USA, Female, 41+
  • 10.0


    05 Dec 2019
    This hostel was actually amazing the perfect location easy to find the guy on reception was super helpful and I had a very small private room at an exceptional price it was very clean quiet basic but absolutely perfect thank you
    England, Female, 41+
  • 9.4


    01 Jul 2020
    US Sailor stationed in Spain and had about two hrs to plan a trip from southern Spain to Madrid. I looked up top rated Hostels on the "Hostel" app, and this received top marks. I could NOT believe for less than $25 (US) how nice this place was. VERY clean bathroom/shower, never had to wait, room was SUPER clean and perfect for just needed a safe, quiet place to rest my head after a day of walking and drinking. And it was RIGHT in the middle of the downtown Mardrid area! Totally blown away!
    USA, Male, 31-40
  • 9.4


    31 Dec 2019
    The location was perfect. Close to all the places we wanted to visit. Shared bathroom was always clean and the front desk employees were always friendly and able to recommend places. Only issue: hallway was a bit noisy during the night but that's expected for a hostel
    Argentina, Couple, 25-30
  • 8.3


    08 Sep 2021
    I really enjoyed my stay in la Casa de la Plaza! The staff were super kind and friendly- my friend arrived at the location before me and they made sure he was accommodated and comfortable while I was en route. The location is well connected by metro, although it can be loud in the mornings. The beds were comfortable, the walls are a little thin so you can get awoken by sounds in other parts of the building. Overall, my experience there was great.
    England, Female, 18-24
  • 8.0


    18 Jan 2020
    Pros: Excellent location, very reasonably priced, good number of toilets/showers, good availability of private single rooms. Cons: Echoing hallways where sound from slamming bedroom doors/cleaners entering and leaving really carries. External building door and hostel door were never locked at any time, always left slightly ajar which is a security risk
    England, Female, 31-40
  • 8.0


    02 Jan 2020
    Good location. Only problem was that the single bedrooms have no windows. The shared dorms have a window, but the single bedroom I stayed in felt like solitary confinement. There are no photos of this on the website which is pretty misleading.
    Australia, Female, 18-24
  • 2.0


    12 Sep 2021
    My room lacked windows or air conditioning. The soft mattress made my back hurt so badly I tried to sleep on the floor. When I went to reception in tears to check out next morning I was offered a refund for the remaining 2 nights - they couldn't give me cash because I'd paid by card, but I only had to email to get it. Several emails with no reply later, they only replied when I asked the website to look into it, saying they never offered a refund and accusing me of wanting an expensive mattress.
    Netherlands, Female, 25-30
  • 2.0


    27 Nov 2020
    When I get there, nobody was there and everything was close kind of abandoned. I tried to call the phone number is attached and both of the numbers that they are having do not exist.
    Spain, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Breakfast Not Included
  • Hair Dryers
  • 24 Hour Reception
  • Luggage Storage