Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Modernity, design and comfort in the same concept, we have more than 1,000 square meters for you to enjoy.
Our spacious common areas are one of our highlights as well as our large terrace on the third level with bar and game room. We also have buffet breakfast daily with freshly baked bread!

Also we have different kind of rooms: for groups, family, couples and friends. Our rooms are spacious and with great interior design. All of them have bathroom en-suite and with two levels like a loft style.

We are strategically located, four blocks from the bus and metro station and just two blocks from dock Baron. We are just steps away from the biggest shopping and supermarket in town. Universidad Catolica (PUCV) and Universidad Federico Santa María (USM) two of the most importants universities in the city are also very close. Our excellent connectivity allows you to move around the city with the mean of transport you prefer. Subway station, station Trolleybus and buss stop , all are just steps from Hostel.

La Joya Hostel Policies and Conditions:

Check in from 15:00 to 00:00 .
Check out before 11:00 .

Cancellation policy: 48 hours before arrival.
Payment upon arrival by cash.

Taxes not included - 19.00%

General:
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.6

  • Location 8.4

  • Staff 9.8

  • Atmosphere 8.4

  • Cleanliness 9.6

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    09 Jul 2022
    Great! Clean place, friendly staff, cheap, centrally located. Staffed all night, security seemed very good. Big hot breakfast was well worth the extra 3.500 . Took the bus to Neruda's house, walked north on the coast to a wonderful seafood restaurant. Nice rooftop from which you could enjoy a drink and see the lit-up hills of Valpo. Would stay here again.
    Canada, Male, 18-24
  • 10.0

    Superb

    06 Apr 2022
    10/10 The rooms are spacious and everything is always clean, very hygienic too. (They have cats so bear that in mind if you’re allergic but they aren’t allowed in the dorms) I travelled there out of season so wasn’t a young party crowd I think you’d find that further in town if that’s what you’re looking for Location was great as right next to supermarket and easy to get public transport from there Security is 24/7 which was great staff SUPER FRIENDLY and helpful!!!!! Thank you for my stay
    England, Female, 18-24
  • 10.0

    Superb

    10 Mar 2020
    Clean rooms, friendly staff and amazing breakfast.. It also has a great atmosphere where you can socialize or focus on your work if you need to. Overall, it was definitely one of the best hostels I have stayed in South America!
    Turkey, Male, 18-24
  • 9.7

    Superb

    11 Feb 2022
    This hostel was great. Yes, the location is a little rough at night, but (like many cities) it's fine if you use your head. In the daytime it's perfectly fine. It's a ten minute taxi ride (or 30 min walk) from the party area, which was ideal. We had recently been staying right on Cummings street (party central) and were kept up by the loud street parties that went from 1AM and ended at 7AM (on a wednesday!). La Joya was quiet and peaceful. Staff, rooftop, kitchen — it had it all. Also cats.
    Canada, Male, 25-30
  • 9.4

    Superb

    16 Mar 2020
    Great restaurant. The dude who spoke English like a yank (Filipe I think his name was) was great. Great stylish rooms too.
    Australia, Male, 31-40
  • 8.9

    Fabulous

    04 Jan 2022
    The hostel is very nice and comfortable. It is clean and the spaces are nice. However, for us Valparaiso is not a safe city. Unfortunately we parked in the street and we were robbed at 15:00 in a very touristic area and we lost absolutely everything, even our clothes and documents. Be careful in the street.
    Colombia, Female, 31-40
  • 8.6

    Fabulous

    19 Jul 2022
    A bit noisy. Can hear everything happening in the common area from the lofts. But really cool place besides that!
    USA, Male, 25-30
  • 8.3

    Fabulous

    30 Dec 2021
    La Joya Hostel itself is absolutely brilliant, loved the place, the room and the staff. The adjoining restaurant is also awesome! Definitely worth a look. The location is awful though - think heroin addicts shooting up outside the door, so just be prepared to get taxis from and to the door to maintain your sense of security!
    England, Female, 31-40
  • 8.0

    Fabulous

    01 Jun 2022
    Excellent staff and a really cool vibe to the hostel. Not in a great location if you want to be where the fun is happening. Kitchen was vey basic.
    England, Female, 25-30
  • 7.7

    Very Good

    25 Apr 2022
    Nice hostel with a great restaurant. Unfortunately slightly more expensive than a lot of hostels I’ve been to, though perhaps this is average in Valparaíso. Lovely staff, nice facilities but breakfast wasn’t great. I paid extra for an “American style breakfast” but this was disappointing - stale bread and pretty low quality overall, though the quantity wasn’t an issue.
    England, Female, 18-24
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Facilities

Free
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Wi-Fi


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