Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

La Luz Hostal Cancun is a new Hostel in Cancun located at the entrance of the Hotel Zone, very close to the beautiful beaches, restaurants, supermarkets and touristic areas.
You can stay in one of our 3 shared dorms
1 dorm with 4 shared beds and bathroom inside
1 dorm with 4 shared beds
1 dorm with 2 shared beds
All rooms have A/C, WIFI, Lockers.
Shared areas are the kitchen, bathroom and showers.

La Luz Hostal Cancun Policies & Conditions:

Cancellation policy: 72 hs before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards.
This property may pre-authorize your card before the arrival.

Taxes not included - 19%
Breakfast not included.

24 Hours Reception
No pets allowed.
No curfew.
We do not accept customers younger than 18 years of age.
No alcohol permitted. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 6.7

  • Security 7.0

  • Location 7.7

  • Staff 7.3

  • Atmosphere 7.0

  • Cleanliness 8.0

  • Facilities 7.0

Latest Reviews

  • 10.0


    04 Mar 2022
    Hostel is petite but very comfortable, the dorms are for 2 and 4 people so you get quite the space, no hot water in the showers but they have a big kitchen and fast wifi so I think my stay was great and everyone was so nice. Hostel is in downtown cancun, very close to shops and bus stations so the location is very convenient.
    Germany, Female, 25-30
  • 10.0


    05 Jul 2021
    Mi estancia fue muy cómoda, everything was very clean and new, the location is perfect, you can cook your own meals at the guest kitchen, there is a park next to the hostel, so everything is very calm. Definitely will be back
    USA, Male, 25-30
  • 10.0


    03 Jul 2021
    Location is perfect, just 10 minutes away from the beach with public transportation, the hostel is clean and new, staff is really friendly and the food was great and low cost
    Mexico, Female, 25-30
  • 7.7

    Very Good

    14 Mar 2022
    There was no hot water for 4 days, other than that it was fine for a short stay.
    Hungary, Male, 31-40
  • 5.4


    09 Jul 2021
    No separation between beds so 0 privacy, also if you sleep at the top you have the AC in your head and literally freeze. No lights at all in the kitchen so no way of seeing anything to prepare and eat dinner. No wifi in the kitchen and some areas of the rooms. The people in the hostel are normally people working in Cancun and living there not travellers so not really the best vibe. They just opened so give it a try in a few weeks, maybe this things get better.
    Spain, Female, 25-30
  • 4.0


    14 Sep 2021
    Felt unsafe as a woman alone there. Annoying men and dirty facilities. Suspected a covid outbreak too. Do not recommend at all
    Netherlands, Female, 25-30
  • 2.3


    10 May 2022
    Felt unsafe as a woman. Hostel also was dirty and smelt of cockroaches. Would not recommend
    England, Female, 18-24
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  • Free Internet Access
  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Late check-out
Food & Drink
  • Tea & Coffee Making Facilities
  • Wi-Fi