Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Groups of more than 6 people can not be canceled.
50% of the reservation will not be refunded and the group does not have a present.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

If your group is more than 6 people you must pay 50% of the reservation in advance.
50% of the reservation will not be refunded and the group does not have a present.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

La Morena is an oasis for backpackers, the house we always look for during our trip.

The goal is to remember Cancún with emotion, affection and you feel at home, in family.
That's why we have daily excursions (Xcaret, Xplor, Xel-Ha, Whale Shark, Chichen Itza, Isla Mujeres and many others) and nightlife in the famous Cancun area with a VIP access to most discos (Ask for more information to our animation guy, we will be more than happy to help!).
Don’t miss our famouse BBQ Sundays organized by the entertainment staff

La Morena is a cozy guesthouse located in the center of Cancun, 5 minutes walking from the bus station (ADO).
You can enjoy our paradisiac Caribbean beaches 10 minutes by public bus (for only 12 pesos) or enjoy the true Mexican life at 'Las Palapas' park, where you can choose from an endless number of authentic Mexican dishes at a local price (50 pesos a menu).

After a great day, relax in the spacious rooms of 'La Morena'. Most rooms are equipped with air conditioning to take away the heat of the day, read a book in our relaxation area equipped with hammocks or have fun with other guests in the games room.
We have free Wi-Fi in all common areas and rooms of 'La Morena', and remember that you can use the kitchen 24/7.
And to be able to endure the day with energy, use our free water whenever you want!.

The team of 'La Morena'.

¡We are waiting! ¡Just missing you!. View House Rules

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Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 9.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 8.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    03 Aug 2019
    All good.
    England, Male, 41+
  • 9.4


    22 Jul 2019
    We arrived really late but the staff was still really helpful and waited for us. The owner was super friendly, offered us some beer and we had some fun conversations. He was really helpful with general tipps. He has some lovely cats and a dog and we were cuddling them a lot. The rooms were super clean and big.
    Germany, Male, 25-30
  • 8.9


    03 Mar 2018
    Great breakfast, helpful staff, good communal spaces and 3 very cute pet dogs but we were in the downstairs bedroom and the bathroom was out in the hall so used by everyone, kitchen was also a bit messy.
    England, All Female Group, 18-24
  • 8.3


    18 Jan 2018
    Dogs roam around the hostel, even in the room on the first floor, without restriction. Very unsanitary! All else was fine.
    USA, Male, 41+
  • 8.3


    13 Jan 2018
    Location isn't great, but good chilled atmosphere with fine facilities and free breakfast. Good for solo backpackers.
    Ukraine, Male, 25-30
  • 6.9


    25 Apr 2018
    Sadly, it wasn't like I excpected from reviews I read, but I heard things had changed since two weeks. No water, no coffee and fruits at the breakfast, no green garden to chill out... For me it was 3 big deceptions. I would have prefer to pay a little more and meet the place previous reviews let supposed... Anyway, location style good (close from the ADO station), the staff is mostly great and atmosphere still make by people who are there!
    Canada, Female, 25-30
  • 6.9


    17 Jan 2018
    Nice enough for the price. Might look for somewhere with a slightly better location. Staff are nice
    England, Male, 18-24
  • 6.0


    09 Jan 2018
    All the hostels in cancun seem to be overpriced. I chose Moreno because it was one of the cheapest. We arrived but they don’t accept card. They were nice and said we could pay the next day but finding a atm that didn’t charge 150 pesos to use. The room was one of the most cramped I’ve ever been in. The bunks were crammed in with no ladders. Sheets were horrible polyester things that didn’t fit the plastic covered beds. It was almost impossible to go to the toilet or return to the room without wa
    England, Female, 25-30
  • 3.7


    22 May 2018
    It has been the best hostel I stayed in cancun. Great travelers. Lots of good vibes. Good price for dorms ect. But now they turned all of them in private rooms for triple the price. For "flash-packer" so sad to say dont stay there.....
    Germany, Female, 25-30
  • 2.0


    15 Mar 2018
    3 baths are not enougth for all the people The pets can be more clean The staff is great
    Mexico, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Book Exchange
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi