Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to La Palmita Budget Boutique Hotel!

We offer private Suites, Studio apartments and four person Shared Suites that are comfortable, fully furnished and in the heart of downtown Tulum. Incredible location steps away from charming downtown shops, bars & restaurants. Close to the beach, cenotes & Mayan ruins. Welcome to paradise!

All our rooms feature a private balcony, ensuite bathroom, good WiFi, air conditioning, a mini fridge, work desk, USB ports, and other amenities. A 24/7 front desk can help you with transportation, tours, complimentary coffee and much more. We are very proud of our artist residency program which has enabled us to have amazing murals in nearly every room. Fill up on free drinking water available in every hallway, borrow a book from our well stocked lending library, get some quality hammock time on our lush rooftop lounge area.

Shared Suites provide each guest with a comfortable single bed with privacy curtains, personal reading lamp and a USB charging station as well as a large secure locker that fits most large suitcases and packs. Mini fridge, desk, good wifi, A/C, ensuite bathroom and private balcony.

Private Suites feature a large comfortable king bed, private bathroom, ample closet space, a desk, USB charging stations, good WiFi, air conditioning, mini fridge, safe & a private balcony overlooking downtown Tulum.

Studios feature a large comfortable king bed, pull out full size sofabed, private bathroom, kitchen, breakfast nook, ample closet space, a desk, USB charging stations, good WiFi, air conditioning, mini fridge, safe & a private balcony overlooking downtown Tulum.

All you need for a relaxing stay in Tulum.

Incredible location steps away from charming downtown shops, bars & restaurants. Close to the beach, cenotes & Mayan ruins. Welcome to paradise!

La Palmita Policies & Conditions:

Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards. Only Visa or MasterCard. This property may pre-authorize your card before arrival.

Taxes not included - 19.00%
Breakfast not included.
No curfew.
No smoking. 100 USD will be charged if you get caught smoking or leave behind any evidence of smoking inside.
No pets View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.3

  • Location 9.8

  • Staff 9.8

  • Atmosphere 7.3

  • Cleanliness 9.0

  • Facilities 8.5

Latest Reviews

  • 10.0


    22 Nov 2021
    Incredibly helpful and kind staff, roof terrace was lovely with hammocks that you can spend all day in. Location was perfect for the centre of Tulum.
    England, Male, 18-24
  • 10.0


    18 Feb 2020
    While this is a hotel, it has a 4 bed dorm with ensuite and private balcony. The location is convenient to the ADO bus station. Reception staff are welcoming and provided good tips. The dorm has a storage locker large enough for both carry-on and backpack. The wooden beds are solid and the mattresses are high quality. Each bed has privacy curtains, a shelf for toiletries and a plug-in to charge devices. I really enjoyed the huge rooftop terrace with a range of seating in the sun and shade.
    Canada, Male, 41+
  • 9.7


    15 Feb 2022
    Beautiful property in a great location in central Tulum. It is just off the main street which is ideal, close enough that everything Is a short walk but far enough that our room was quiet and peaceful. Only callout is there is not a lot of common space, it feels more like a hotel than a hostel. So if what you're looking for is just a comfortable place to spend the night in Tulum for good value, this place is perfect.
    USA, Mixed Group, 25-30
  • 9.4


    23 Jul 2022
    Staff is great and friendly. They speak English very well. Great location. Close to many bars and clubs. Also close to many food trucks and restaurants.
    USA, Male, 25-30
  • 9.4


    18 Mar 2022
    Great little boutique hostel. Amazing location! Only a block from the ferry dock and right across from the water. The staff was super friendly and helpful, was able to help with booking excursions and rentals. Really great value, would recommend!
    USA, Female, 31-40
  • 8.0


    20 Mar 2022
    A convenient place for staying close to main Tulum attractions, I stayed in the suite for 4 people, one of the beds is very small and the other one is Queen size, there is no TV in the suite, has a small but nice balcony with hammock for relaxing! The shared areas like the terrace are too small but if you stay in the suite you will have kitchen inside so likely won’t use it!
    Mexico, Female, 31-40
  • 5.4


    25 Dec 2021
    No ambiance/atmosphere at all. Rooftop has so much potential but is just mostly a empty area right now. Very small kitchen there as well. Location is ok though, just because it’s right in front of straw hat hostel, which is like the opposite of this place.
    Netherlands, Male, 18-24
  • 5.4


    02 Jan 2021
    not the best stay. beds very stiff, pillows barely support your head so my neck hurt every morning. dont expect any basic amenities. theres no coffee or tea. no forks for your meals. no lighter for the stove (had to buy one myself). the room smelt musty. problems with the water i assume. they also tried to tell my friend and i to move from the bottom bunks when a new person was coming, even though we both requested bottom beds. on top of all that, no one ever joined the room. stressful stay.
    USA, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Concierge
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Restaurant
  • Wi-Fi