Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A 50% non refundable deposit is required for groups

Additional Terms and Conditions

A 50% non refundable deposit is required for groups

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Nestled in the emerald green Los Nevados mountain range sits this gem of a retreat. La Serrana is planted in Colombia’s world famous Eje Cafetero in Quindio, where we offer the ultimate affordable and authentic Colombian hacienda experience.

Our 20 hectare farm of green pastures has 360 degree views of rolling mountains and valleys. We offer horse riding, mountain biking, rock climbing, coffee tours at a local plantation, proximity to the breathtaking Valle de Cocora trek, and easy, walkable access to the real Colombian cowboy town of Salento.

Our Colombian styled Hacienda, complete with antiques, consists of three dormitories with exceptionally comfortable bunk beds, and several private rooms which sleep up to five people, all with ensuite bathrooms and hot water. All our rooms include a free breakfast and are very reasonably priced. Our common areas include a large, well stocked kitchen complete with popcorn machine (free for guests!), where you can purchase fresh milk from our own cows and other local delicacies. We have two dining tables, and a large lounge area with a wide selection of DVDs and plenty of comfortable couches and sitting areas for whiling away the hours in good conversation.

Our onsite restaurant, fed by our organic vegetable garden, serves freshly prepared, delicious dinners every weekday. Our dishes hail from around the world, using as many local and organic ingredients as possible.

At La Serrana, we welcome you to enjoy all the benefits of a perfectly preserved town with all modern necessities, alongside the tranquil beauty of our farm and hacienda.

Please keep in mind that if your name has quotes. Do not put it in the name of reservation, because the system does not allow the entry of the reservation. Thank you.

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.1

  • Location 8.7

  • Staff 8.5

  • Atmosphere 8.4

  • Cleanliness 8.6

  • Facilities 8.0


Latest Reviews

  • 9.7

    Superb

    03 Dec 2018
    Friendly & very helpful staff ! Beautiful location! Had a great time glamping here.
    Australia, Female, 25-30
  • 9.7

    Superb

    02 Dec 2018
    We had the best time in La Serrana. It’s not your average party hostel, as it’s located 1.5k from Salento. It is the perfect place for some relaxed days and enjoy its surroundings, enjoying a busy day trekking or visiting coffee farms and coming back to a calm and cosy country side house. Rooms are cosy, big and comfy and breakfast was great, despite the limited options. The only but is that hot water wasn’t working in our shower and we had to go to the main building but It was great anyways!
    England, Couple, 25-30
  • 9.4

    Superb

    01 Dec 2018
    Absolutely stunning location. A great breakfast in the morning. Getting there is super easy. You can either take a Jeep or walk. It’s only 10-15 minute walk from the town square. The staff there are very kind and happy to help.
    Canada, Female, 25-30
  • 8.9

    Fabulous

    30 Nov 2018
    Very friendly staff, the hostel was located in a beautiful spot a short jeep ride from the centre of town, the only negatives were that there was a lack of social atmosphere and the showers were really really cold!
    Wales, Female, 18-24
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Facilities

Free
  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Hair Dryers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Bicycle Hire
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
Entertainment
  • Board Games
  • DVD's
  • Games Room

Policies

  • Credit Cards Not Accepted
  • No Curfew
  • Taxes Not Included

Things to Note

check in: 16:00
check out: 11:00
credit cards not accepted, only cash.
breakfast included
cancellation policy: 48 hours
*Only Residents in Colombia and Colombian citizens must pay IVA tax. (16%).
*La Serrana reserves the right to refuse service for any reason.


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