Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A 50% non refundable deposit is required for groups

Additional Terms and Conditions

A 50% non refundable deposit is required for groups

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Nestled in the emerald green Los Nevados mountain range sits this gem of a retreat. La Serrana is planted in Colombia’s world famous Eje Cafetero in Quindio, where we offer the ultimate affordable and authentic Colombian hacienda experience.

Our 20 hectare farm of green pastures has 360 degree views of rolling mountains and valleys. We offer horse riding, mountain biking, spanish classes, relax massage, rock climbing, coffee tours at a local plantation, proximity to the breathtaking Valle de Cocora trek, and easy, walkable access to the real Colombian cowboy town of Salento.

Our Colombian styled Hacienda, complete with antiques, consists of three dormitories with exceptionally comfortable bunk beds, and several private rooms which sleep up to five people, all with ensuite bathrooms and hot water. All our rooms include a free breakfast and are very reasonably priced. We have two dining tables, and a large lounge area with a wide selection of DVDs and plenty of comfortable couches and sitting areas for whiling away the hours in good conversation.

At La Serrana, we welcome you to enjoy all the benefits of a perfectly preserved town with all modern necessities, alongside the tranquil beauty of our farm and hacienda. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 8.6

  • Staff 8.7

  • Atmosphere 8.1

  • Cleanliness 8.3

  • Facilities 7.8


Latest Reviews

  • 9.7

    Superb

    11 Mar 2019
    La Serrana was probably one of the most beautiful places I have ever stayed at. The staff was extremely accommodating with our check out and helped order us a taxi to the airport. The room was beautiful but really the best part of my stay was the serenity and beauty of the landscape around the room. So peaceful and just a short walk away from the center of town. I recommend this place to everyone! It was fantastic overall.
    USA, Couple, 31-40
  • 7.4

    Very Good

    04 Mar 2019
    The hostel has an absolutely amazing view and the staff is super nice and helpful. On the down side, the hostel is a 20 minutes walk outside of Salento, the taxis stop around 9, 10 pm which can make a bit hard to get there if you arrive late at night. The hostel doesn't have a restaurant, which means you have to walk/take a taxi to Salento for eating/buying grociers. They do serve a nice breakfast though!
    Sweden, Female, 31-40
  • 4.9

    Rating

    25 Feb 2019
    We arrived to find that there was no power in our room that night and we were not sure if it would be restored the following day or not. Also, the location is a bit of a walk from town, but they advertise a restaurant for meals to purchase in the evening, however we were informed that there would be none offered during our stay due to a staff shortage. Based on the 2 issues we walked back to town, had dinner, found a hotel & returned for our bags. They gave us no issues with cancelling.
    USA, Couple, 41+
  • 4.6

    Rating

    28 Feb 2019
    Lots of mosquitoes, no nets in the room. Neither shower nor sink were clean, hairs and dead bugs everywhere. „Breakfast“ was a joke, they’d charge you extra for the milk in your coffee.
    Germany, Female, 25-30
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Facilities

Free
  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dishwasher
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Mini-Supermarket
Entertainment
  • Board Games
  • DVD's
  • Games Room

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