Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A 50% non refundable deposit is required for groups

Additional Terms and Conditions

A 50% non refundable deposit is required for groups

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Nestled in the emerald green Los Nevados mountain range sits this gem of a retreat. La Serrana is planted in Colombia’s world famous Eje Cafetero in Quindio, where we offer the ultimate affordable and authentic Colombian hacienda experience.

Our 20 hectare farm of green pastures has 360 degree views of rolling mountains and valleys. We offer horse riding, mountain biking, spanish classes, relax massage, rock climbing, coffee tours at a local plantation, proximity to the breathtaking Valle de Cocora trek, and easy, walkable access to the real Colombian cowboy town of Salento.

Our Colombian styled Hacienda, complete with antiques, consists of three dormitories with exceptionally comfortable bunk beds, and several private rooms which sleep up to five people, all with ensuite bathrooms and hot water. All our rooms include a free breakfast and are very reasonably priced. We have two dining tables, and a large lounge area with a wide selection of DVDs and plenty of comfortable couches and sitting areas for whiling away the hours in good conversation.

At La Serrana, we welcome you to enjoy all the benefits of a perfectly preserved town with all modern necessities, alongside the tranquil beauty of our farm and hacienda.

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.1

  • Location 8.6

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 8.6

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    18 Dec 2018
    Stunning setting - a real gem in a wonderful part of Colombia.
    England, Male, 25-30
  • 9.4

    Superb

    05 Jan 2019
    I had a great experience at the hostel. The farm vibe, the silence, the view were very good! The staff was very nice, as usual in Colombia, especially Stephanie that helped with everything when I was there and gave me advice on what to do. If you’re looking for quiet place, that’s it. However, it’s not so close to the city, the main square and streets. I chose this hostel because it was close to other friends’ accommodation and they had a car.
    Brazil, Female, 25-30
  • 9.1

    Superb

    09 Jan 2019
    We had a lovely stop at La Serrana, the staff were helpful even though our Spanish is poor and they were a little concious of thier English (we thought it was great!). Good facilities, comfy beds, clean, quiet. It's a 20 minute walk from town, down a gravel/dirt track. The only downer was a very noisy morning, the staff were just talking very loud and dragging chairs acroos the tile floor, we were trying for a lie in hich didn't go as planned, but this was a one off. Otherwise, lovely
    England, Couple, 25-30
  • 8.6

    Fabulous

    18 Dec 2018
    This hostel gives you the opportunity to sleep in the middle of nature. You’ll be surrounded by trees and fresh air. La Serrana offers a 360 degrees view. It is QUIET, SAFE and close to the Salento (15 minutes walking - most of the time with some adorable dogs that like to follow backpackers). The basic breakfast is good but you should add some options (fruits, pancakes, etc) to fully enjoy it.
    France, Couple, 18-24
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Facilities

Free
  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dishwasher
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Mini-Supermarket
Entertainment
  • Board Games
  • DVD's
  • Games Room

Policies

  • Credit Cards Not Accepted
  • No Curfew
  • Taxes Not Included

Things to Note

check in: 16:00
check out: 11:00
credit cards not accepted, only cash.
breakfast included
cancellation policy: 48 hours
*Only Residents in Colombia and Colombian citizens must pay IVA tax. (16%).
*La Serrana reserves the right to refuse service for any reason.


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