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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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La Sucursal Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

You are not a guest, you are family.

La Sucursal is a hostel made for travelers. We take your comfort very seriously, therefore, all areas are spacious and comfortable, so that your stay is enjoyable in our establishment. For your comfort our rooms are large and our beds have fan, individual lamp and locker. Cook your best recipes in our fully equipped kitchen while enjoying a beautiful view of the city. Breakfast is not included but we offer it. You can enjoy oatmeal, cereals, bread, jams, butter, coffee, milk and local fruits.

Enjoy the evening in our main terrace, drinking a origin coffee with our coffee roasters La Marianella. Learn how they grow their coffee on the lands of the south of Colombia, working with the community to change the stigma of the region.

Let yourself get into the salsa culture of Cali, the world capital of salsa, and learn to dance with our FREE salsa classes EVERY day at 8PM, or immerse yourself in the dance by taking private classes in our salsa studio so you can learn the best of dance. Get to know the best party locations in the city with our staff, who takes you out EVERY day. After dancing, relax with a delicious beer on our terrace or on one of the balconies and enjoy the Cali breeze.We are located in the Granada neighborhood surrounded by restaurants and bars and only 5 minutes walk from the center and the tourist sites of the city.

Feel at home while salsa caleña takes over you. Welcome to the family. View House Rules

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Reviews & Ratings

  • Value For Money 9.8

  • Security 9.8

  • Location 10.0

  • Staff 9.9

  • Atmosphere 9.9

  • Cleanliness 9.6

  • Facilities 9.7


Latest Reviews

  • 10.0

    Superb

    17 Jul 2021
    Muy bueno! Excelente locación, limpieza, muy buen personal y buen ambiente. Volvería la próxima vez que vaya a Cali.
    Colombia, Female, 25-30
  • 10.0

    Superb

    14 Jul 2021
    Fue más que genial// it was more that great. Estuvimos tan felices que extendí las noches. Álvaro el dueño es muy colaborador y siempre programan una actividad para cada día.Los baños siempre están limpios y las duchas igual y con agua caliente muy buenas.Habitaciónes limpias Los chicos que ayudan en el hostal muy amables. Marco uno de los colaboradores también ayudaba a la señora de el aseo eso nos pareció muy bonito.Desayuno por un muy buen precio 6mil. Bastante social muy chévere.. 💗💗
    Colombia, Female, 25-30
  • 10.0

    Superb

    10 Jul 2021
    My favorite hostel in Colombia !!!!! The staffs are the most amazing part of the hostel. Room is basic!!!! Miss them all and will love to come back again !!!! Love from Mabel
    China, Female, 25-30
  • 10.0

    Superb

    21 May 2021
    Big shout out to the crew at Sucursal Hostel who make this place rock. A nice small clean hostel an awesome rooftop, the difference here is the staff who work super hard to make one feel welcome. The Georges, Johnny, Andreas and Samantha who bring each and every guest in like family. Mad love all!
    USA, Male, 41+
  • 10.0

    Superb

    03 Apr 2021
    Great hostel. Amazing and friendly staff. Clean facilities, beds comfortable, rooms spacious.
    England, Mixed Group, 25-30
  • 10.0

    Superb

    04 Mar 2021
    A fantastic home away from home! Welcoming and positive atmosphere. The staff are there to help you settle into the vibrant and energetic city that is Cali. The hostel overlooks a safe neighbourhood that perfectly contrasts a quiet morning street with a night scape of diverse and popular bars, clubs, restaurants and shops. The hostel is a well established Mecca for fun activities and great vibes with a great mentality to strive for refinement. The only problem was how hard it was to leave!
    Australia, Male, 25-30
  • 9.7

    Superb

    21 Apr 2021
    Amazing hostel, the staff makes you feel like you are at home. MVP Johny really cool guy who organizes the social activities!!!
    Colombia, Male, 25-30
  • 9.1

    Superb

    10 Dec 2020
    I booked my stay after participating on an event and I loved it! The owner is always there (learned a lot from him) I had a good evening at the bar's balcony, enjoying the beautiful weather! I picked a private room since I prefer to have my private bathroom and my own space, it was a good night sleep! Keep it up with the hard work! Coming back soon!
    Colombia, Female, 25-30
  • 9.1

    Superb

    10 Jan 2020
    Nice hostel. Facilities are good but more on the average side (you can't expect any luxury for the price) only really annoying thing were the hot plates that take ages to cook an eggs. Atmosphere is great. The balcony common area is amazing to chill out at night and get some fresh air and meet people. And the Salsa lessons are just amazing and fun.
    Colombia, Male, 25-30
  • 2.0

    Rating

    04 Feb 2020
    It’s shut down; we arrived and were told to leave because it’s closed
    USA, Couple, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • Wi-Fi


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