Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


La Sucursal Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

You are not a guest, you are family.

La Sucursal is a hostel made for travelers. We take your comfort very seriously, therefore, all areas are spacious and comfortable, so that your stay is enjoyable in our establishment. For your comfort our rooms are large and our beds have fan, individual lamp and locker. Cook your best recipes in our fully equipped kitchen while enjoying a beautiful view of the city. Breakfast is not included but we offer it. You can enjoy oatmeal, cereals, bread, jams, butter, coffee, milk and local fruits.

Enjoy the evening in our main terrace, drinking a origin coffee with our coffee roasters La Marianella. Learn how they grow their coffee on the lands of the south of Colombia, working with the community to change the stigma of the region.

Let yourself get into the salsa culture of Cali, the world capital of salsa, and learn to dance with our FREE salsa classes EVERY day at 8PM, or immerse yourself in the dance by taking private classes in our salsa studio so you can learn the best of dance. Get to know the best party locations in the city with our staff, who takes you out EVERY day. After dancing, relax with a delicious beer on our terrace or on one of the balconies and enjoy the Cali breeze.We are located in the Granada neighborhood surrounded by restaurants and bars and only 5 minutes walk from the center and the tourist sites of the city.

Feel at home while salsa caleña takes over you. Welcome to the family. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.4

  • Location 9.6

  • Staff 9.5

  • Atmosphere 9.5

  • Cleanliness 9.1

  • Facilities 9.1

Latest Reviews

  • 10.0


    25 Aug 2021
    A great place to stay. Especially around Granada.
    USA, Male, 25-30
  • 10.0


    17 Jul 2021
    Muy bueno! Excelente locación, limpieza, muy buen personal y buen ambiente. Volvería la próxima vez que vaya a Cali.
    Colombia, Female, 25-30
  • 9.4


    18 Nov 2021
    We had a great time. It is a good place to meet people. The staff were kind and helpful throughout our stay.
    Canada, All Female Group, 25-30
  • 9.1


    10 Sep 2021
    A very warm and nice place with great people! It’s a nice area to roam around and the salsa lesson is a must!
    Israel, Female, 18-24
  • 8.9


    17 Sep 2021
    The staff is amazing. Near lots of nice places.
    Israel, Female, 25-30
  • 7.7

    Very Good

    13 Oct 2021
    Honestly, out of all the hostels in Cali I wouldn't stay here again. Volunteers are super friendly but are very rarely around to help/often aren't knowledgable enough to assist in situations. There are crazy loud parties thrown, which I didn't know about. I love a social vibe but this was another level! I love to be able to socialize but also to be able to sleep if I need :) for that reason it's probably not the best fit unless you know you love to party.
    USA, Female, 25-30
  • 7.7

    Very Good

    05 Oct 2021
    We had a good time here - the staff were fantastic and very helpful, the location is also in a very safe area and close to the main bars and nightlife. Loved the free salsa classes and also the great recommendations. We stayed in a private room which is very basic - there was no hot water and the bathroom also wasn't that clean. There is also no ventilation as there are no windows, so can get very stuffy. Also very loud, due to the doors.
    England, Couple, 25-30
  • 7.4

    Very Good

    28 Jul 2021
    מקום חמוד ממש, אפשרות לשיעורי סלסה, מיקום די מרוחק ממרכז העיר ולא ממש נוח, אם אתם מעוניינים להאריך שהות עשו זאת דרך האפליקציה ולא שם מכיוון שהם מעלים במחיר משמעותית.
    Israel, Female, 18-24
  • 6.9


    12 Nov 2021
    Location & atmosphere were good. If you’re looking for a good nights sleep, forget it. The hostel is loud at night but if you like to stay up all night drinking or sleep like a dead person, youll be fine. Let down for us was that we booked based on the free salsa everyday & access to private lessons. This is no longer the case, I think group classes are offered 3x/ week but teacher was sick so we missed it completely. Noone there could help us arrange privates or replied to our WhatsApp about it
    Ireland, Female, 25-30
  • 6.3


    16 Oct 2021
    Left my 3-night reservation after the first night. Note that this is a party hostel, with the top floor functioning as a club open to the public, not only hostel guests. Do not expect to fall asleep until at least 4am. The music was so loud that I could hear it perfectly clear through ear plugs and a pillow over my head. Then once the music finally stopped, the drunk guests stayed up talking in the hallway for a couple more hours. Otherwise, it is a cool building with nice staff.
    USA, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • Wi-Fi