Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

You are not a guest, you are family.

La Sucursal is a hostel made for travelers. We take your comfort very seriously, therefore, all areas are spacious and comfortable, so that your stay is enjoyable in our establishment. For your comfort our rooms are large and our beds have orthopedic mattress, fan, individual lamp and locker. Cook your best recipes in our fully equipped kitchen while enjoying a beautiful view of the city. Breakfast is included and you can enjoy eggs, oatmeal, cereals, bread, jams, peanut butter, coffee, milk and orange drink.

Let yourself get into the salsa culture of Cali, the world capital of salsa, and learn to dance with our FREE salsa classes EVERY day at 8PM, or immerse yourself in the dance by taking private classes in our salsa studio so you can learn the best of dance. Get to know the best party locations in the city with our staff, who takes you out EVERY day. After dancing, relax with a delicious beer on our terrace or on one of the balconies and enjoy the Cali breeze.We are located in the Granada neighborhood surrounded by restaurants and bars and only 5 minutes walk from the center and the tourist sites of the city.

Feel at home while salsa caleña takes over you. Welcome to the family.

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 9.0

  • Staff 9.2

  • Atmosphere 8.9

  • Cleanliness 8.7

  • Facilities 8.9

Latest Reviews

  • 9.7


    19 Nov 2018
    I spent 5 nights in Cali and really enjoyed my stay here. Pros: super dance and Spanish teachers, salsa / bachata lessons every night, salsa club every night, cool common areas, great tours and activities offered (make sure to do the street food tour), great location close to a ton of restaurants and helpful staff and owner. You really feel like it is more a 'family' than a classic hostel Cons: the door of the bathroom was quite noisy and anybody in the hostel can enter the dorms
    France, Female, 25-30
  • 9.4


    27 Nov 2018
    Loved this hostel! There’s salsa classes on every night and the staff work hard to include everyone, usually taking guests to the best club that night to practice their skills after! Great facilities and comfy beds & rooms. Super spacious with loads of different areas to chill. Really great location and great people!
    England, Female, 25-30
  • 8.6


    13 Dec 2018
    nice hostel with free salsa every night and breakfast. their motto is that "you are not a guest, you are a family member" and the staff and volunteers do a good job to maintain this. great communal spaces. generally pretty clean but i did find a cockroach in my room one morning. good pressure hot showers.
    Australia, Male, 25-30
  • 7.1

    Very Good

    29 Nov 2018
    Booked the private room with ensuite - was fine but had the following issues: no real window, bathroom walls all stained and ceilings were so high that I was unable to seek out and destroy mosquitos, so got bitten a fair amount.
    England, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Board Games
  • DVD's


  • Age Restriction
  • Credit Cards Not Accepted
  • No Curfew

Things to Note

La Sucursal Hostel Policies & Conditions:

Cancellation policy: 24h before arrival. This property may pre-authorised your card before arrival.
Payment methods: upon arrival by cash

Check in from 15:00 PM to 23:00 PM.
Check out before 11:30 AM.

Taxes included.
Breakfast included.

Reception working hours: from 9:00 AM to 23:00 PM
No curfew.
We do not accept customers 18 years of age.