Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


La Sucursal Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

You are not a guest, you are family.

La Sucursal is a hostel made for travelers. We take your comfort very seriously, therefore, all areas are spacious and comfortable, so that your stay is enjoyable in our establishment. For your comfort our rooms are large and our beds have fan, individual lamp and locker. Cook your best recipes in our fully equipped kitchen while enjoying a beautiful view of the city.

Breakfast is not included but we offer it. You can enjoy oatmeal, cereals, bread, jams, butter, coffee, milk and local fruits.

Let yourself get into the salsa culture of Cali, the world capital of salsa, and learn to dance with our SALSA classes. We offer classes every day from 7-8PM.

You can immerse yourself in the dance by taking private classes with our amazing salsa teacher Sergio - just ask for his number at the reception.

Get to know the best party locations in the city with our staff, who takes you out almost every day. After dancing, relax with a delicious beer on our terrace or on one of the balconies and enjoy the Cali breeze.We are located in the Granada neighborhood surrounded by restaurants and bars and only 5 minutes walk from the center and the tourist sites of the city.

Feel at home while salsa caleña takes over you. Welcome to the family. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.2

  • Location 9.3

  • Staff 9.2

  • Atmosphere 9.1

  • Cleanliness 8.3

  • Facilities 8.7

Latest Reviews

  • 10.0


    06 Jun 2022
    Best hostel in Cali for literally everything
    England, Male, 18-24
  • 10.0


    25 May 2022
    We loved our stay at La Sucursal so much. The staff are all extremely kind and fun. They were constantly organizing fun social events for guests at the hostel, including a dinner where each person made a dish from their home country. The atmosphere was relaxed and the facilities were always clean. We would definitely stay at La Sucursal again and again.
    USA, Mixed Group, 18-24
  • 10.0


    14 May 2022
    Best hostel I have been to
    Israel, Male, 25-30
  • 10.0


    14 Apr 2022
    The stay in the hostel was amazing! Clean and very good equiped kitchen, a lot of free space for chilling, eating or doing a workout (yoga mats available as well). The free salsa class every evening and the roof top bar make a lovely atmosphere as well as the very friendy volunteers.
    Germany, Female, 18-24
  • 9.1


    08 Jun 2022
    Fell in love with this place! There’s a roof top bar with a very big common area where people hang out. The atmosphere is very chill, free salsa classes are offered almost every night by the amazing Sergio. A hostel group chat keeps everyone up to date and connected, makes it very easy to meet new people and make plans. Daily activities offered. Facilities are clean, staff is super nice and very helpful. Location is great. Special thanks to Alex and Dasha who made my stay unforgettable!
    Germany, Female, 25-30
  • 8.3


    09 May 2022
    Great place. Nice people. A bit noisy between rooms. Otherwise I do recommend.
    Canada, Male, 31-40
  • 7.7

    Very Good

    24 Jun 2022
    Party hostel. Weird vibe, very loud.
    New Zealand, Female, 25-30
  • 7.7

    Very Good

    29 Apr 2022
    The hostal is in a great location, with fun Workaway staff. It’s a great place to meet people or start your salsa lessons as they are free every day. Good breakfast choices but the hygiene of the place lets it down. Dirty showers, smelly overflowing toilet bins. Even the free towel I was given was dirty
    England, Female, 31-40
  • 5.7


    27 Mar 2022
    The staff was amazing but there was no atmosphere in the hostel and the worst thing was the room: I stayed in a private room and the bathroom was dirty (shower curtain was never washed). The room had no window, nor light on the table beside the bed. Since there were no windows, the smell of the room was very bad. The walls of the room were made out of plasterboard (I guess) and I could hear all what my neighbours were doing in their bathrooms & bedrooms. Orrible experience.
    Italy, Female, 31-40
  • 4.6


    21 Mar 2022
    The staff/ location were fine but the security was a huge issue. I arrived at 6am to the front door wide open on a busy street with drunk people close by. There is no 24 hr reception, I waited for 2 hours before anyone arrived. That night my phone was stolen by a former guest who for some reason still had his key to the hostel. The cameras were useless since there wasn’t one on the floor where dorms are located. Was told police wouldn’t care and it was too dangerous to track phone down alone.
    Canada, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Nightclub
  • Wi-Fi