Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to our new friendly laid-back hostel in Plaza del Duque. If you're looking for something a little more comfortable and relaxed than a party hostel, then we're the place for you!

La Tortuga Hostel opened in 2015 and is in a prime location not far from El Duque beach (which boasts some of the best sunsets of the whole island) and close to the pretty village of La Caleta and Playa de Los Hippies. The famous tourist areas of Tenerife, Las Americas and Costa Adeje, are easily accessible by bus, bike or even walking. There is a large Hiperdino supermarket just around the corner and there are plenty of bars and restaurants nearby if you wish to go out in the evening. If you want to buy some typical product or some souvenir, the market of Costa Adeje is 3 minutes walk from the hostel and runs every Thursday and Saturday.

We are a legal hostel, proudly part of Hostelling International and Red Canarias de Albergues de Juventud. We offer shared and private accommodation, which includes an “all you can eat” generous and varied breakfast.

The house has a communal kitchen with a separate dining area and a bright, spacious lounge with tv at your disposal.
Our peaceful outdoor space has a garden with sun loungers, a small pool, a lovely covered terrace and a bbq area which hosts our famous Wednesday barbecue nights.

Sports enthusiasts will appreciate the excursions offered – surfing, snorkelling, diving, paragliding, canyoning, climbing, hiking, whale watching- and nightlife lovers will welcome the bars, restaurants and nightclubs, all within walking distance.

Our international staff will do everything to welcome you in Tenerife in the best way possible and make you well looked after, advising on things to do according to your tastes. We are waiting for you!

La Tortuga Hostel Policies and Conditions:

Check in from 14:00 to 00:00.
Check out before 11:00.
Reception time is from 9 am to midnight. If you are arriving at La Tortuga Hostel out of reception's time, please get in contact with us as we need to get organized.

We recommend that you use our pickup service if your flight is arriving late at night: our reception is open from 9 a.m. until midnight. If you check in after midnight and don’t use our service, please be aware that a €7/hour surcharge will apply to cover the overtime payment of our receptionist. If you use our pickup service, there will be no extra charge regardless of your arrival time.

Cancellation policy: 72 hours before arrival.
Payment upon arrival by cash.

Taxes included.
Breakfast included.

No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.5

  • Location 9.1

  • Staff 9.7

  • Atmosphere 9.6

  • Cleanliness 9.2

  • Facilities 9.4

Latest Reviews

  • 10.0


    10 Dec 2019
    La Tortuga Hostel was recommended to me by someone who previously worked there. It was very easy to get from the airport TFS - spent £6 one way via Titsa - to the hostel. There are local bus stops just a walking distance from the place. There are other houses around the area so you have to keep the noise level minimum after 10:30 PM. They offer free breakfast from 8-10am. I stayed in Naranja room with 3 other guest and it was very clean , bit noisy in the mornings but comfortable.
    USA, Female, 31-40
  • 10.0


    10 Oct 2019
    Really cool place to stay with a nice chilled vibe. Karen was incredibly friendly and helpful, taking the time to show us loads of places to go and explore and to eat and drink. Her recommendations were great! Thank you.
    England, Male, 31-40
  • 10.0


    13 Sep 2019
    Perfect all around
    USA, Male, 25-30
  • 10.0


    09 Jul 2019
    Staff were always really helpful and offered advice on where to go & they allowed me to borrow their snorkel for a day. Free brekkie was great, poached eggs, toast, cereals & coffee. Wifi was great too as I was doing some work on and off and it never played up. Great stay, would return!
    Australia, Female, 25-30
  • 10.0


    23 Apr 2019
    I really liked to stay in La Tortuga. It’s a really relaxed hostel, everyone are friendly! It’s an ideal place to retreat and enjoy calm vacations. They offer a lot of activities! And also a really nice barbecue at Wednesday’s ! Cheers
    Portugal, Male, 25-30
  • 9.7


    30 Nov 2019
    Amazing atmosphere, friendly stuff, and a great venue located conveniently in Costa Adeje. I definitely recommend!
    Switzerland, Male, 18-24
  • 9.7


    12 Oct 2019
    This is an awesome hostel. Really great people. It's got that cool family house feel where you can hang out and make a bunch of friends. They organized a surf trip which was a ton of fun. A great place to relax and slow down for a few days.
    USA, Male, 25-30
  • 9.7


    05 May 2019
    I stayed here for 5 days. In the dorm next to reception/dinning areas which where everybody gathers during the day. This is not a party hostel but it definitely has a vibrant atmosphere and staff ensures the hostel is dead quiet after 11pm. Also, staff are very helpful in recommending places to visit on your own or as part of an excursion. Breakfast was good and the fresh pancakes were a bonus! I will definitely be coming back here again!
    Spain, Female, 31-40
  • 8.9


    19 Jun 2019
    Great place if you like laid back style hostels. People are cool, help you with everything and the whole place has a great vibe.
    Hungary, Male, 31-40
  • 8.3


    05 Aug 2019
    Very nice hostel, good value for money. The swimming pool is great and they have very good breakfast (pancakes, meat & cheese, different kinds of juice). They also offer nice bikes and tours from the hostel. The volunteers are also very nice, I did a hike together with one of them. Hostel is also clean and safe. The only improvement could be the beds, to put curtains for a bit more privacy.
    Netherlands, Female, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Swimming Pool
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Mini-Supermarket
  • Board Games