Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Si l'annulation est annonce moins d'une semaine avant l'arrive, nous gardons 50%.
Si l'annulation est annonce la veille, nous gardons 80%.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Respect du Rglement Intrieur et en particulier : silence partir de 22h.
Interdiction de fumer et de boire de l'alcool dans les locaux.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

La petite auberge de Saint-Sernin

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

We are pleased to welcome you in our small and cosy hostel in the heart of one of the most charming cities of France.

Due to the current circumstances, the reception will be open daily from 10:30 to 12:30 am, 2:00 to 4:00pm and 7:00 to 8:00pm.

Please read our conditions to know what to do if you arrive after 8 pm because reception will be closed.

We have dorms of 4, 6 and 8 beds. Each dormitory is equipped with full sanitary facilities and a kitchenette (hotplates, sink, refrigerator, pots ans pans, plates and cutlery).
The hostel is located in the city center and has easy access to all forms of public tranportation.
Our location puts all of the city attractions well within reach, so you can experience Toulouse life at it's fullest!
We are 7 minutes away on foot from the main Capitole square and 10 minutes from the river and the Saint-Pierre square well-know for its bars.

Every morning (except monday) a big market take place on the boulevard a fews blocks over.
Just next door you will find a quiet little public garden with ping pong table and basketball hoops, and a little bit further you will reach the beautiful Japanese garden of toulouse.

After a long day visiting Toulouse you will be able to relax in our commun area and enjoy our patio playing piano and guitar, or having a barbecue.

Instruments are available at reception as well as basket ball, ping pong paddle and some other usefull things as iron board or hairdryer.
If you need we can also print documents for you.

Our fun loving staff ensures you will have a good time and promise to keep the hostel clean, comfortable and safe at all times.
Book with us today to discover the pink city ! View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 9.0

  • Location 9.1

  • Staff 8.9

  • Atmosphere 8.3

  • Cleanliness 7.3

  • Facilities 7.7


Latest Reviews

  • 10.0

    Superb

    26 Aug 2022
    Great Hostal, great location, the staff are friendly helpful and engaging. Rooms are clean and with great facilities in each room inc shower, fridge, hob, sink and our room even had a balcony. The is a lovely large court yard out the back. Great Hostal. I highly recommend this Hostal.
    Scotland, Male, 31-40
  • 9.7

    Superb

    06 Sep 2022
    I loved this hostel, it was so cozy and comfortable. The patio was lovely and my room had a balcony, which was also great. The chairs in the common room were so comfy and someone was playing the piano in the evening, it was so nice. Staff was very kind and helpful and the location was perfect as well. The only thing I didn't live was having the kitchens in the rooms because it was a bit noisy but otherwise this hostel was a perfect 10
    USA, Female, 18-24
  • 9.1

    Superb

    19 Sep 2022
    Absolutely gorgeous place with a beautiful balcony and in a gorgeous place. Clean and nice staff
    Ireland, Female, 18-24
  • 9.1

    Superb

    05 Sep 2022
    Lovely hostel in a nice location. Staff were very friendly and the place had a welcoming atmosphere. Only thing is there were no plugs by the bed so I couldn't charge my phone at night & the room was very hot with no air con. Overall though, I had a pleasant stay :)
    England, Female, 18-24
  • 8.9

    Fabulous

    18 Aug 2022
    I really had a great time at this hostel. I don't understand why all the previous reviews I read were not that good. The location is great they give us a free locker to put our stuff. We can use the luggage room after the check out and the there is a terasse that was so pretty and was pretty much where everyone was eating drinking and chilling, I met amazing people I will remember for a long time. There's no curtains on the beds but that was okay for me, the price is affordable and it was clean.
    France, Female, 25-30
  • 7.7

    Very Good

    07 Sep 2022
    I enjoyed staying at this hostel for 3 days. The only problem I had was with the cleanliness... the floor of the bedroom was really dirty and the bathroom as well. The staff was nice and the other people were fine as well. I would recommend it for 2/3 days, no more than that. Thank you.
    Portugal, Mixed Group, 18-24
  • 6.6

    Good

    20 Sep 2022
    Great location and staff was very friendly. Hygiene of the hostel however is awful. Beds weren't being changed properly between guests, the bathroom, kitchen etc wasn't cleaned once in my three nights and as they are all in the dorms these do need to be cleaned. There were a lot of ants as a result. There is a smell about the place in general from where it is dirty. The location is right in the centre so a really great spot.
    England, Female, 31-40
  • 6.6

    Good

    11 Sep 2022
    Staff are nice, but hostel itself is very outdated and felt sometimes unclean. Also think I may have got bed bugs here, me and my room mate woke up with red marks all over us
    England, Female, 25-30
  • 5.7

    Rating

    11 Sep 2022
    Not the best, bathrooms not very clean, but beds were okay. Common rooms a bit dark and dull, but the location was nice. Staff also polite and helpful
    Norway, Female, 18-24
  • 4.9

    Rating

    10 Sep 2022
    The rooms were fine. Just strange to have a kitchen in the room. It definitely can be cleaner. We couldn’t really hang out in the common area and garden without getting bit by mosquitos. We’ve been on a one month trip experiencing different hostels and this was our least enjoyable. The staff was nice. Just the facilities need a lot of improvement and cleanliness check
    USA, Mixed Group, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi


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