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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Si l'annulation est annonce moins d'une semaine avant l'arrive, nous gardons 50%.
Si l'annulation est annonce la veille, nous gardons 80%.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Respect du Rglement Intrieur et en particulier : silence partir de 22h.
Interdiction de fumer et de boire de l'alcool dans les locaux.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

La petite auberge de Saint-Sernin

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

We are pleased to welcome you in our small and cosy hostel in the heart of one of the most charming cities of France.

Due to the current circumstances, the reception will be open daily from 10:30 to 11:30 am, 2:00 to 3:00pm and 7:00 to 8:00pm.

Please read our conditions to know what to do if you arrive after 8 pm because reception will be closed.

We have dorms of 4, 6 and 8 beds. Each dormitory is equipped with full sanitary facilities and a kitchenette (hotplates, sink, refrigerator, pots ans pans, plates and cutlery).
The hostel is located in the city center and has easy access to all forms of public tranportation.
Our location puts all of the city attractions well within reach, so you can experience Toulouse life at it's fullest!
We are 7 minutes away on foot from the main Capitole square and 10 minutes from the river and the Saint-Pierre square well-know for its bars.

Every morning (except monday) a big market take place on the boulevard a fews blocks over.
Just next door you will find a quiet little public garden with ping pong table and basketball hoops, and a little bit further you will reach the beautiful Japanese garden of toulouse.

After a long day visiting Toulouse you will be able to relax in our commun area and enjoy our patio playing piano and guitar, or having a barbecue.

Instruments are available at reception as well as basket ball, ping pong paddle and some other usefull things as iron board or hairdryer.
If you need we can also print documents for you.

Our fun loving staff ensures you will have a good time and promise to keep the hostel clean, comfortable and safe at all times.
Book with us today to discover the pink city ! View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 9.5

  • Staff 8.4

  • Atmosphere 7.8

  • Cleanliness 8.0

  • Facilities 8.2


Latest Reviews

  • 10.0

    Superb

    25 Aug 2021
    Peace & quiet
    USA, Male, 25-30
  • 9.4

    Superb

    18 Sep 2021
    A very fun place to stay. It was not hard to meet fun people and go adventuring. You are not far from anything, so not much walking is needed. The main issue is the staff is only there for very short periods of time 3 times a day. There were a decent amount of spiders in the main area, but they mostly stayed in the corner. Overall, I very much liked this place and would stay again.
    USA, Male, 25-30
  • 9.4

    Superb

    18 Aug 2021
    Amazing hostel with the best staff! It's well located, you can go walking anywhere you want in the city or pick up a metro just 5 min away. And they have musical instruments!!!!!
    Brazil, Male, 18-24
  • 8.3

    Fabulous

    20 Aug 2021
    Met some really cool people here- the common area is really nice and central to hang out! My room had a balcony & full kitchenette which was really nice. Only complaint is that the area was a little sketchy at night, got a lot of creepy men trying to talk to me on the street.
    USA, Female, 18-24
  • 8.3

    Fabulous

    19 Aug 2021
    An okay Hostel - the rooms are great with a balcony and a private bathrooms. Good value. Not the Most social Hostel, at least when I was there. Also it was a little inconvenient to only bé able to Access the reception 2 hours a day. I wanted to play thé piano in thé lobby and it was locked and I coupdn't get the Keys.
    Germany, Male, 25-30
  • 8.0

    Fabulous

    04 Oct 2021
    Nice little hostel with pretty garden. Rooms were basic but had cooking facilities which was useful and big balcony with park view. Generally clean except the communal toilet on the third floor which was filthy and full of insects - assuming this was a one off and was sorted promptly. Otherwise a delightful stay.
    England, Male, 25-30
  • 7.1

    Very Good

    03 Sep 2021
    Standard hostel but in a great location. (Tiny) En-suite bathroom and kitchenette is a recipe for disaster though as the guy cooking pasta at 2am proved to me. Don't forget your earplugs and eye mask.
    England, Male, 25-30
  • 6.3

    Good

    30 Sep 2021
    The location is central but right around the block from the drug dealer capital of Toulouse at Arnaud Bernard. It's a student neighborhood and there are lots of young kids going out at night. The hostel is a bit strange. The staff was practically not present throughout my stay, and all info was given via email. The rooms have microwaves, sinks, and cramped bathrooms. Social atmosphere was alright. However, I was eaten alive by mosquitoes at night in my bed and on the patio!! Not the best!!
    USA, Male, 25-30
  • 4.9

    Rating

    05 Sep 2021
    I really didn't like my stay here at all. The property is ugly and rundown, for example the socket literally fell came off the wall when I tried using it. Many things in the room were broken or very old and used-looking. The towels had weird stains on them, kitchen utensils were never changed during my 5 day stay. The hostel was missing community rooms, only the patio was for common use but not very inviting. Toilets were AWFULLY smelly, some were worse than any I have ever encountered.
    Germany, Female, 18-24
  • 3.1

    Rating

    17 Sep 2021
    We didn’t enjoy our stay here at all. Worst Hostel we habe ever stayed in! The rooms were super run down and looked like they haven’t been cleaned in centuries. They also weren’t well equipped at all: no blankets, barely any kitchen equipment,… The atmosphere wasn’t welcoming at all, we were never greater by anybody and didn’t see any staff the entire time of our stay. Also the Hostel has no COVID policy/regulations whatsoever. We felt really unsafe.
    Germany, All Female Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Meeting Rooms
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Games Room
  • Wi-Fi


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