Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

7 Days Before Arrival Date.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
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Property Description

For independent travellers on a budget you cannot beat Lakeside Backpackers. We offer inexpensive shared facilities in dormitory-style and twin rooms.

Our reception is open from 8am until 8pm. If you are arriving outside of these hours please let us know in advance and we can arrange a key collection. There is an out of hours phone number available for use in emergencies. View House Rules

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Reviews & Ratings

  • Value For Money 7.1

  • Security 8.0

  • Location 9.5

  • Staff 8.7

  • Atmosphere 6.5

  • Cleanliness 5.8

  • Facilities 5.3

Latest Reviews

  • 9.1


    17 Sep 2019
    I was a bit nervous after reading some of the older reviews, but they have apparently changed hands recently. The accommodation wasn't flash, but you don't expect that at a backpackers. The room was clean, quiet and felt safe and the place had all the facilities needed. If you're looking for somewhere with a large flat-screen tv and the duvet matches the curtains then Rydges is just down the road. However, if you're looking for decent, affordable accommodation then this place ticks the boxes
    New Zealand, Male, 41+
  • 9.1


    19 Apr 2019
    Great value for the money so close to town walking distance. Would stay there again. Very happy.
    New Zealand, Female, 41+
  • 8.3


    31 Jul 2019
    Location was great. Staff was friendly and helpful. View of the lake from the lounge area was awesome. Only problem is had to carry my 18kilos of luggage through the stairs.
    Philippines, Female, 31-40
  • 8.0


    06 Jul 2019
    Very good value
    New Zealand, Male, 41+
  • 7.4

    Very Good

    13 Apr 2019
    Great value for money.
    New Zealand, Female, 41+
  • 7.4

    Very Good

    22 Mar 2019
    You get what you pay for. Need some recycling bins in the kitchen at least
    New Zealand, Couple, 18-24
  • 6.0


    21 Jun 2019
    The youth hostel is in a good location in Queenstown with good views of the lake. But I didn't had an enjoyable sleep there because the dorm was ridiculously freezing, there were no heaters in the dorm and the sheet with the duvet wasn't warm enough especially with the cold temperatures. It would be great if there were heaters and blankets in the dorm for warmth because it's not really good without having those necessities for the winter season.
    Scotland, Female, 25-30
  • 5.7


    20 Jun 2019
    Lovely staff and great location. Cheaper than most places but you get what you pay for. The place lacks any sense of comfort or hospitality. The mattesses were old and stained and very uncomfortable the bedding was meager old and stained. The shower lacked a shower curtain and so the water flooded the small changing area. We were kept awake all night by the young drunk people who rented the neighboring dorm. Ask yourself... do I deserve more? I hope the answer is yes.
    New Zealand, Female, 31-40
  • 5.1


    30 Nov 2019
    We were not especially happy staying at this hostel, we got a double room in hopes of it being quieter so we could rest before our flight the next day, but the walls were paper thin and there were some very rowdy guests making noise until 1am. Additionally the my duvet cover was tatty and really in need of replacement, there was water all over the bathroom floors, and no kettle in the kitchen. Quick walk into Queenstown though.
    USA, Female, 18-24
  • 2.6


    15 Apr 2019
    In all honesty, I’m amazed it is legally inhabitable. It's basically a squat and takes the absolute p*ss. Should be shut down. No heating unless it is nighttime in the bedrooms. 2 toilets and 4 rolls of toilet paper a day for 30+ guests. NO security - front door and bedrooms unlocked at all times. You have to queue up to use the one cooker to eat - in coats, hats and gloves because it is that cold in the common areas. For a couple $ extra you can get heating, sauna, tv rooms etc in town
    England, Mixed Group, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Microwave
  • Utensils
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Vending Machines