Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Individual guests can not be cancelled after the group booking has been confirmed.

If a no-show should occur, the total amount of the stay will be charged.

Additional Terms and Conditions

Room and Locker keys require a deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lisbon Chillout Hostel

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
Read all reviews

Property Description

What makes our guests love the Chillout Hostel. The garden, with its huge lemontree. The unique atmosphere that makes you feel at home instantly. Our staff, ready to share some great experiences with you. Stay with us and visit the sights, go on a free walking tour, book a surf class or join us for one of our sangria nights.

Book now for a good dose of fun and a healthy dose of sleep in our comfortable rooms. Make new friends and experience the hostel life. Something you will never forget! Sleep safe and feel at home. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 8.7

  • Location 8.2

  • Staff 9.1

  • Atmosphere 8.4

  • Cleanliness 7.0

  • Facilities 7.3

Latest Reviews

  • 9.4


    05 Nov 2021
    Great location, with very friendly staff. The room was cool, and the rooftop was really chill. Thank you :)
    France, All Female Group, 18-24
  • 8.6


    04 Nov 2021
    Great hostel, great staff, but do not stay there in the winter months!! I was there in November 2021 and it was F*** freezing. THere is no heating in the building an many were complaining that they just cannot get warm. "Chillout" hostel indeed
    Netherlands, Male, 41+
  • 7.4

    Very Good

    16 Nov 2021
    Great hostel, great people, chilled out its in the name! The balcony on third floor is amazing, a little out of the centre but great stay
    England, Female, 25-30
  • 6.9


    02 Nov 2021
    Pictures didn't match the room, we payed extra to get storage underneath the bed as shown in 6 bed room pics but it didnt have any, could do with more sockets to charge phone near bed
    Portugal, Mixed Group, 18-24
  • 6.3


    31 Oct 2021
    Washrooms are too small and are damaged due to water. Dorm rooms are decent but could have been a little more spacious. The condition of the hostel is not too well. It needs some serious repairs. The path from Avenida metro station is too steep to walk with your luggage.
    India, Male, 25-30
  • 5.7


    13 Nov 2021
    Nice Athmosphere and cool other guests, but the facilities where not in a good shape and one shift of the staff was very unfriendly.
    Germany, Male, 25-30
  • 5.4


    10 Nov 2021
    The overal maintenance of the building and facilities are very poor. The bathrooms are tiny and the sinks, bathrooms and showers were not so clean. The kitchen equipment is old. A plus side is that the staff members are very nice and helpfull. If you want to spend two or less nights in a cheap hostel, I could recommend this but I wouldn't stay more than that in this hostel.
    Belgium, Male, 18-24
  • 4.9


    20 Nov 2021
    Very gross showers and kitchen, they should just supply me with the cleaning materials and let me check in before 1500 so that i can clean it myself
    England, Female, 25-30
  • 3.1


    10 Nov 2021
    To crowdy and noisy, only good to party not to sleep
    Uruguay, Male, 41+
  • 2.3


    16 Nov 2021
    One of the ugliest experiences ever, I checked in and checked out after 30 minutes, there was blood strains on the bed sheet, dirt on the table next to bed, the shower curtain had black strain inside it. Lot of noise on the floor, and the price for a room that even have holes in the wall is over rated. I informed the staff and no action was taken, he only said no refund.
    Lebanon, Male, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • PlayStation
  • Wi-Fi