Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Individual guests can not be cancelled after the group booking has been confirmed.

If a no-show should occur, the total amount of the stay will be charged.

Additional Terms and Conditions

Room and Locker keys require a deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lisbon Chillout Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

The Lisbon Chillout Hostel is a true Lisbon hostel. Located in the city centre this is the ideal place to relax and have fun. Located in a traditional Lisbon neighbourhood this Lisbon hostel offers guests and authentic hostel experience.

We are located at walking distance from the famous city landmarks. Public transport is just around the corner and in the direct area of the hostel there are many bars and restaurants.

Opened in 2008, the Lisbon Chillout Hostel is suited for all travellers. Always happy to welcome new travellers and to take you along on our adventures in the city. Daily events are planned; including free tours, typical Portuguese meals and music.

The true hostel spirit is of great importance to us, that along with modern comfort. We offer free WI-FI throughout the hostel and our common areas are there for our guests to meet each other and share experiences.

Once booked this is what we offer:

- Free breakfast, from 08:30 until 11:00
- Free WI-FI
- Free use of our common computers
- Free bed linen, duvets
- Free maps
- Free Tea and coffee all-day
- Common living room
- Fully equipped kitchens
- Separate ladies and gentlemen facilities
- Free luggage storage
- Free lockers

Important information

Please note that from the 1st of January 2019 a city tax of EUR 2 per person, per night is not included in the total price and should be paid on site in cash. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 14 per guest, per 7 night stay.

55912/AL View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 8.7

  • Location 8.0

  • Staff 9.0

  • Atmosphere 8.2

  • Cleanliness 7.0

  • Facilities 7.3

Latest Reviews

  • 9.7


    13 Sep 2019
    Hostel is located central, the kitchen is very well equipped, roms are good abd beds are comfortable. Bathrooms are small and bit wet after many people take shower.
    Slovenia, Male, 25-30
  • 9.1


    08 Oct 2019
    Great hostel. Great price!
    USA, Male, 31-40
  • 8.6


    25 Sep 2019
    Bed comfy, lockers under bed, no natural light in room 2. Bathroom not the best as small with no room to dry or place to keep belongings during shower and two showers need to be turned on for hot water downstairs.
    England, Female, 25-30
  • 7.7

    Very Good

    23 Sep 2019
    Great staff and good location, shower on the first floor was barely functioning. Lovely evening sun from the terrace. Bad coffee and it gets pretty noisy.
    Sweden, Female, 25-30
  • 7.7

    Very Good

    12 Sep 2019
    Nice hostel, with cool staff. The bathrooms are very small and a could use a through clean. Located on a hill with a quite steep street leading up to it. Better to come from the upper side of the hill. They also have nice events in the evening, like sangria night, burger night etc. Would stay again.
    Slovenia, Male, 18-24
  • 7.4

    Very Good

    10 Sep 2019
    The atmosphere was amazing, we met many other travelers who were very nice. Although the showers, toilets and kitchen we're okay, one of the matresses in our room was absolutely gross. It had a lot mold and other dirty spots. When we asked for another one, they said there wasn't any spare matress so we'd have to sleep on it. The staff was very friendly and gave extra covers, but it still didn't really feel clean because of the matres. In terms of all the rest, it's defenitely worth the money.
    Belgium, All Female Group, 18-24
  • 7.1

    Very Good

    20 Sep 2019
    I got no hot water my from the shower when I used it my only evening in Lisbon
    USA, Male, 31-40
  • 7.1

    Very Good

    13 Sep 2019
    It’s ok for a few nights, not the best hostel of the world.
    Italy, All Female Group, 25-30
  • 5.7


    12 Oct 2019
    Breakfast was the poorest I have ever seen in all my 15 years travelling: toast, chocolate spread and a horrible artificial juice and watered down coffee. Showers were terrible and were falling apart and staff was pretty off putting too. The dutch (I think?) blonde receptionist was AMAZING though, she gave us great recommendations and was incredibly nice going above and beyond to make us feel welcomed.
    Spain, Mixed Group, 25-30
  • 3.4


    07 Oct 2019
    The double on the ground floor is terrible. The door lets through every bit of sound, so you get woken up by hostel staff cleaning the kitchen at 1:00 am. Female showers were cold only.
    Germany, Couple, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • PlayStation
  • Wi-Fi