Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Individual guests can not be cancelled after the group booking has been confirmed.

If a no-show should occur, the total amount of the stay will be charged.

Additional Terms and Conditions

Room and Locker keys require a deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lisbon Chillout Hostel

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

What makes our guests love the Chillout Hostel. The garden, with its huge lemontree. The unique atmosphere that makes you feel at home instantly. Our staff, ready to share some great experiences with you. Stay with us and visit the sights, go on a free walking tour, book a surf class or join us for one of our sangria nights.

Book now for a good dose of fun and a healthy dose of sleep in our comfortable rooms. Make new friends and experience the hostel life. Something you will never forget! Sleep safe and feel at home. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.5

  • Location 9.0

  • Staff 9.6

  • Atmosphere 9.1

  • Cleanliness 8.6

  • Facilities 8.9

Latest Reviews

  • 10.0


    26 Apr 2021
    My staying at this hostel was awesome. Everything was clean all the time, and the price I paid for the quality of the service is absolutely great. The people who work here were really fun to interact with and the receptionist Marta is like, super cuuute and kind! I've nothing else to say if not come and enjoy this place and Lisbon! PS: It's probably the only hostel that I've been to that actually has for real a large and well equipped kitchen with real knives can that actually cut stuff ahah
    Italy, Male, 18-24
  • 10.0


    16 Apr 2021
    I stayed in this hostel about 3 weeks because I found it awesome place. Good price and nice rooms. Also loved the balcony and the view. Super friendly staff too. I recommend!
    Finland, Female, 18-24
  • 10.0


    01 Apr 2021
    The hostel is closer to all what you need its a round you shops restaurants green areas historical places . Not that far from airport of Lisbon .
    Algeria, Male, 25-30
  • 9.7


    20 Apr 2021
    Me senti em casa. Staffs muuuuito atenciosos e sempre disponíveis. Banheiros e locais comum como cozinha sempre limpos bem como todo o hostel. Irei voltar com certeza !!!
    Portugal, Male, 25-30
  • 9.4


    16 Apr 2021
    Ended up staying for a few weeks. Decent location, very nice staff, bed are good and the terrace is a great place to chill. Would highly recommend.
    Finland, Male, 18-24
  • 9.4


    09 Apr 2021
    Highly recommend this hostel, great staff really friendly and helpful, it's clean and very relaxed atmosphere.
    Ireland, Male, 25-30
  • 9.1


    09 Apr 2021
    Lovely staff, super welcoming and supportive. The atmosphere they create as a team allows to feel home instantly. Beautiful garden and roof terrace plus a very central location.
    Germany, Female, 31-40
  • 8.9


    30 Apr 2021
    A chill hostel, nicely decorated and good view. Some light bulbs missing and sinks/bathrooms are tiny, otherwise quite perfect for it's price! Downtown Lisbon is more relaxed in general than Belem etc., with things to do (not a residential area) mostly for eating and drinking out.
    France, Male, 31-40
  • 6.9


    14 Apr 2021
    Need to be clean .
    Libyan Arab Jamahiriya, Male, 31-40
  • 2.0


    13 May 2021
    I got little or no sleep here, the building was very old taps broken in the toilet, cannot say there was an atmosphere here. Alot rules and regulations over-complicated stuff upon check in, my room door had problems opening. There was a terrace ajoining my room no.16 which people did not respect the closing times which was 12am to 8am people were there at 5.30am all morning. I will not go back. I got some satisfaction leaving this review.
    Ireland, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • PlayStation
  • Wi-Fi