Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Individual guests can not be cancelled after the group booking has been confirmed.

If a no-show should occur, the total amount of the stay will be charged.

Additional Terms and Conditions

Room and Locker keys require a deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lisbon Chillout Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

What makes our guests love the Chillout Hostel. The garden, with its huge lemontree. The unique atmosphere that makes you feel at home instantly. Our staff, ready to share some great experiences with you. Stay with us and visit the sights, go on a free walking tour, book a surf class or join us for one of our sangria nights.

Book now for a good dose of fun and a healthy dose of sleep in our comfortable rooms. Make new friends and experience the hostel life. Something you will never forget! Sleep safe and feel at home. View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.7

  • Location 8.0

  • Staff 8.7

  • Atmosphere 7.8

  • Cleanliness 7.0

  • Facilities 7.4

Latest Reviews

  • 10.0


    13 Jul 2020
    Comfortable rooms, very well equipped kitchen, fun guests and helpful staff! Especially considering COVID situation, my stay here could not have been any better!
    Brazil, Male, 31-40
  • 10.0


    19 Jun 2020
    Thanks chillout for a great stay. The hostel was quiet but gave me the chance to meet Some Great people. Will be Back for sure!
    USA, Male, 41+
  • 10.0


    11 Jun 2020
    Had a very nice time at the Hostel. They helped me plan my surftrip, some very good tips. The beds are comfortable and the bathrooms clean. So, I will be back at the end of my trip for a few days. See you then chillout!
    Netherlands, Female, 25-30
  • 10.0


    08 May 2020
    Great stay! I dont usually stay in hostels, but i was very happy to have tried. The place is super clean and comfortable. For sure I will stay in hostels more often now. Is a great way to meet people. When travelling alone this is a great plus!
    Portugal, Male, 31-40
  • 10.0


    25 Apr 2020
    Thanks chillout for a nice time. I was in Lisbon for work, but was able to work, relax, sleep well and meet some realy cool people. The beers in the garden made my evenings perfect. And the rooftop balcony was also great to work on My laptop. Clean and chill! I Will be staying there again when I go Back to Lisbon soon.
    Portugal, Male, 31-40
  • 9.7


    26 Jul 2020
    Had a great time!! The staff was super friendly and everything felt very at home :)
    Slovenia, Female, 18-24
  • 9.7


    12 Jul 2020
    Super VLADIMIR
    Croatia, Male, 41+
  • 8.6


    06 May 2020
    Location is perfect if you look around!! It was a little strange at first until I got used to it!! I had to wait a week until some more cafes were open!! The weather has been pretty excellent except for a couple of days of rain!! Not a bad pit stop whilst getting to know the city!!
    Wales, Male, 41+
  • 8.3


    09 Jun 2020
    One of the few hostels in Lisbon still open during this time. Its a nice hostel and the staff was very friendly. However, the bathroom was really dirty and the toilet smelled like pee. Maybe because the cleaner hasn't been due to COVID, but that would definitely be a point of improvement.
    Netherlands, Female, 25-30
  • 3.7


    12 Jan 2020
    Awful!!!! Please avoid at all cost!!! Especially if you travel in winter... Rooms awfully cold, no heating system, not even a heating device.. The staff was lovely and they tried their best (girl gave me an extra blanket) but doesn't compensate the bad state of the house. Female bathroom without lock???? Bed awful. Grim corridors, I felt unsafe and uncomfortable... Breakfast was included but I felt so uncomfortable that I skipped that.. Kitchen didn't look nice either.. Is a No no!!!!!!!!!
    Portugal, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • PlayStation
  • Wi-Fi