Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Individual guests can not be cancelled after the group booking has been confirmed.

If a no-show should occur, the total amount of the stay will be charged.

Additional Terms and Conditions

Room and Locker keys require a deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lisbon Chillout Hostel

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

What makes our guests love the Chillout Hostel. The garden, with its huge lemontree. The unique atmosphere that makes you feel at home instantly. Our staff, ready to share some great experiences with you. Stay with us and visit the sights, go on a free walking tour, book a surf class or join us for one of our sangria nights.

Book now for a good dose of fun and a healthy dose of sleep in our comfortable rooms. Make new friends and experience the hostel life. Something you will never forget! Sleep safe and feel at home. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.0

  • Location 8.5

  • Staff 9.3

  • Atmosphere 8.6

  • Cleanliness 7.5

  • Facilities 7.9

Latest Reviews

  • 10.0


    12 Sep 2021
    Had a great time met great people
    USA, Male, 25-30
  • 10.0


    11 Sep 2021
    nice people that work here and nice guests , great place thank you all ,
    Scotland, Male, 41+
  • 8.9


    07 Sep 2021
    We stayed here one night on our way back through Lisbon to fly home. Comfortable beds and quiet hostel for a one night stay, friendly staff and easy check-in. Bathrooms could have been cleaner.
    Canada, All Female Group, 25-30
  • 7.7

    Very Good

    11 Sep 2021
    It's a good hostel in an old building and you notice that. The toilets and showers are very small, and in the hallways, you can smell the sewers. The kitchen is big and with all the basics stuff you need. The common area is great, with big tables and good wifi. The staff is ok, the girls are always smiling and I really like that, the men are more serious but still helpful.
    Italy, Female, 31-40
  • 6.9


    15 Sep 2021
    the pictures are deceiving, the bathroom isn't clean and needs some maintenance. The door is coming off and there is a curtain in place. However the rooftop terrace is nice and the staff are lovely!
    England, Female, 18-24
  • 6.6


    13 Sep 2021
    Bathrooms are super small no space to move. The whole hostel is really noisy it was hard to sleep with all the noise. Staff was super friendly.
    Netherlands, Female, 31-40
  • 6.3


    07 Sep 2021
    There is a reason there are no pictures of the bathroom. It's small and dirty. Also, there are no blinds, so there is so much light entering the room in the morning. The rest is pretty good and the staff was kind and helpful.
    Italy, Male, 18-24
  • 5.7


    10 Sep 2021
    We only stayed one night, just a pit stop before going back to Spain. The beds were comfortable but it was really noisy until 3 am.
    Spain, All Female Group, 18-24
  • 5.4


    15 Sep 2021
    Location and staff good Bathroom really small and dirty Rooms small, almost not space to move and place the luggage I would not repeat
    Spain, Male, 31-40
  • 4.9


    07 Sep 2021
    It needs to be cleaner, but the staff was cool
    France, Male, 41+
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Cooker
  • Dishwasher
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • PlayStation
  • Wi-Fi