Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Individual guests can not be cancelled after the group booking has been confirmed.

If a no-show should occur, the total amount of the stay will be charged.

Additional Terms and Conditions

Room and Locker keys require a deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lisbon Chillout Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

The Lisbon Chillout Hostel is a true Lisbon hostel. Located in the city centre this is the ideal place to relax and have fun. Located in a traditional Lisbon neighbourhood this Lisbon hostel offers guests and authentic hostel experience.

We are located at walking distance from the famous city landmarks. Public transport is just around the corner and in the direct area of the hostel there are many bars and restaurants.

Opened in 2008, the Lisbon Chillout Hostel is suited for all travellers. Always happy to welcome new travellers and to take you along on our adventures in the city. Daily events are planned; including free tours, typical Portuguese meals and music.

The true hostel spirit is of great importance to us, that along with modern comfort. We offer free WI-FI throughout the hostel and our common areas are there for our guests to meet each other and share experiences.

Once booked this is what we offer:

- Free breakfast, from 08:30 until 11:00
- Free WI-FI
- Free use of our common computers
- Free bed linen, duvets
- Free maps
- Free TV, with foreign channels
- Free Tea and coffee all day
- TV lounge area, with DVD collection
- Common living room
- 2 fully equipped kitchens
- Separate ladies and gentlemen facilities
- Free luggage storage
- Free lockers

Important information

Please note that from the 1st of January 2019 a city tax of EUR 2 per person, per night is not included in the total price and should be paid on site in cash. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of EUR 14 per guest, per 7 night stay.

55912/AL View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 8.3

  • Location 7.8

  • Staff 8.7

  • Atmosphere 7.7

  • Cleanliness 6.9

  • Facilities 6.9

Latest Reviews

  • 9.4


    16 Apr 2019
    Such a comfortable mattress and Matt was awesome
    Canada, Female, 25-30
  • 8.9


    17 Apr 2019
    The staff was so generous and kind. Bed was comfortable, and location was great. If you are on the first floor, next to the living room, get some earplugs if you don’t have them. There was not a night that people were not up and extremely loud until 3 am. This was Thursday- Monday, maybe it’s different earlier in the week. Otherwise, I really enjoyed staying here!
    USA, Female, 18-24
  • 8.9


    13 Apr 2019
    Comfy beds, and helpful staff. Bathrooms could be better
    USA, Female, 25-30
  • 8.3


    19 Apr 2019
    Super great value and nice staff. It's about 10min walking to the nearest metro but otherwise underrated.
    USA, Male, 25-30
  • 7.7

    Very Good

    01 May 2019
    All good except for cleanliness of the bathrooms
    Colombia, Couple, 18-24
  • 6.9


    25 Apr 2019
    Even if the staffs were incredibly helpful and good enough, the hostel by itself from location to the inside wasn't like that I expected. The location could be near but there are incline roads, which you have to always climb up, and with buggages, it is quite hard. Concerning inside facilities, the bathrooms are so small, you can't even hang your clothes while taking shower. The walls are thin, you can basically hear if someone walks on the hall and talk at the night.
    Turkey, Male, 18-24
  • 6.9


    13 Apr 2019
    I liked the atmosphere and the people in this hostel. Everyone was chill and easygoing which is nice when travelling alone. The bathrooms are quite small and there’s not much privacy in the dorms, also no plugs near the bed which is always nice to have. Free breakfast was good with nice coffee, definetely a plus. I liked the area of the hostel, but it is quite far from most places in the city you probably want to visit.
    Belgium, Female, 25-30
  • 5.1


    30 Apr 2019
    There were people checking in after 2am in my room, it was so crazy. Cuz I didn’t expect people to check in at that time, so I slept without locking my stuff and it made me feel so insecure. About the bathroom, the sensor lights in the bathroom on the first floor were NOT sensitive at all. I think half of the time I took my shower in the dark. And the shower curtains were so dirty, there were many black stain on it. The WiFi was okay. The staffs were very nice and helpful tho.
    Hong Kong China, Female, 18-24
  • 5.1


    29 Apr 2019
    Although the rooms themselves were clean the bathrooms were tiny & very mouldy. You could tell staff tried to keep them clean but to be honest they needed completely redoing as the smell of mould was unbearable, even in the corridor. Also the walls are very thin and with other guests being noisy in rooms & corridors until 3am and then again from 8am it meant we hardly slept at all (and nothing was done about the noise). The hostel was a good 30 minute walk from the main sites in the old town.
    England, All Female Group, 25-30
  • 2.6


    23 Apr 2019
    I'm not usually one to complain but when something is bad as this was, I must share. The staff where horrendously rude (besides one who helped me get a hair cut). The staff when asked a question never knew the answer and really avoided answering them. The bathroom was shared, small smelly and filthy. The room's where ok but they where really crowded and had no lockers to keep your suitcase. I honestly think and wish i could get my money back.
    USA, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Foosball
  • PlayStation
  • Wi-Fi