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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- Group reservations are reservations with more than 10 people, and the entity making the booking will always need to consult Lisbon Poets Inn reception in advance to confirm the availability and prices.

- Prices and conditions change upon specific circumstances: time of the year, type of group, size of the group, etc.

- The reservation will be confirmed after 25% of the total payment is received, which will secure your reservation. You can pay by bank transfer or by credit card (add a 2% fee for transaction fees).

- The rest of the payment will need to be received prior to the arrival date.

Cancellation

- Cancellations needs to be done by email and confirmed by us.

- The 25% deposit will not be returned if you cancel the group reservation 1 month or less before your arrival day.

- You are allowed to cancel or change your reservation up to 15 days before your arrival at the hostel. After this period, we will not return the full amount at any circumstance.
Terms and Conditions

Additional Terms and Conditions

- For each key there´s a 20 euros deposit. This key deposit will not be refunded in case of any damage or irregularity;
- Noise is forbidden after 10 pm;
- No eating, drinking or smoking allowed inside the rooms;
- Respect the other Inn guests while you are staying with us;
- The Poets Inn reserves the right of admission or expulsion in case of neglecting these rules;

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/22
Book more than 14 days in advance for Free Cancellation.
8.8
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

In the eclectic neighborhood of "Graça", among cobble stone streets and beautifully colored tiled buildings, you will find Lisbon Poets Inn.

The neighborhood is centrally located but just outside the most touristic part of the city. Our guests can be close to all of the main attractions yet still return in the evening to a comfortable and cosy home away from home.

Just a 5 minute walk from the metro "Anjos" and main avenue you will find the area full of Portuguese tascas, a mix of galleries, vintage shops, and charming cafes. It is the area preferred by poets, artists and musicians where the traditions of the old combine with the inspirations of the new.

Our hostel is the perfect fit for these progressive surroundings. The building is newly renovated with bright windows, sunny terraces, and a stunning view of the city. Each one of our room includes comfortable beds, A/C and the security of a key card access system and free lockers. The atmosphere is warm, friendly and inviting so that our guests can feel less like visitors more like family.

The area of Graça is one of the viewpoints district – you’ll find out Lisbon seven hills, and its enchanting views for the entire city, the street bars, and the recent boosting nightlife. It is in fact off the beaten track, and we´ve chosen this location to keep backpacking a lively experience.

Lisbon Poets Inn Policies & Conditions:

After the 11th of November 2019, Poets Inn reception will be open between 8am and 16pm.
Please confirm your arrival time with us.
You will be given by email an access code to enter the Hostel after the reception is closed.

Key card Access
Cancellation policy: 24h before arrival.

Check-in Time: As soon as the room is clean
Check out before 11:00

Payment upon arrival by cash, credit cards, debit cards.
Taxes included, besides City Tax.
Wifi included.
No curfew.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.3

  • Location 8.5

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 8.9

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    04 Oct 2019
    Such a great place! Apparently one of the oldest hostels in Lisbon. Easy to meet people. Beds super comfortable. Clean dorms with lots of room. A super chilled neighborhood, really accessable to everything you need. Everyone who worked here was awesome! I can't remember the owners name (sorry) but he was super cool and gave great recommendations on places to go. Go here!
    England, Male, 31-40
  • 9.7

    Superb

    11 Oct 2019
    We loved staying here. The staff were so lovely! They are so friendly and the woman who checked us in offered us an early check in at an awful time in the morning - much appreciated. The location is a bit aways from the centre but you can get everywhere you need to go via public transport; there are two metro stations a short walk away which are super quick to get to the centre. We also loved the terraces and the free breakfast! The atmosphere is so cosy and it really felt like home. Recommend!
    Australia, Female, 18-24
  • 9.7

    Superb

    05 Oct 2019
    Really nice hostel with welcoming staff, close to metro station for easy links to the city centre and airport. Or 20 minutes walk to the city centre. Breakfast was really good and there is a nice terrace to enjoy it on. Our only disappointment was the room we had was next to the communal WC and kitchen so in the morning it became noisy and also the taps in the bathrooms would be better if you didn't have to keep pushing them down otherwise the water would stop after a few seconds.
    England, Male, 25-30
  • 9.4

    Superb

    01 Jan 2020
    Great hostel, well located.
    Brazil, Couple, 25-30
  • 9.1

    Superb

    28 Nov 2019
    Comfy and clean
    Malaysia, Couple, 41+
  • 8.9

    Fabulous

    18 Sep 2019
    sweet place! the beds are pretty big, and lockers are reaally spacious so you can fit so much. the breakfast was really good and filling, and overall really liked this place. only thing is the wifi is honestly terrible, so it's really inefficient to try and get anything done and i would recommend goin to a café or someplace else to work!
    Romania, Female, 18-24
  • 7.7

    Very Good

    18 Sep 2019
    This hostel is well designed and is quite edgy and arty. The staff are helpful. The free breakfast is a great part of this hostel, they bake fresh cakes each day. The location is a bit far from everything. The showers had issues and wouldn't go hot or they were stuck at one temperature any you couldn't change this. The flooring and stairs are very dangerous as my friend and i fell a few times - so be careful!
    New Zealand, All Female Group, 25-30
  • 7.4

    Very Good

    03 Nov 2019
    Hostel was really clean and cozy. Breakfast was good. The stairs are not luggage friendly. A group of loud and drunk people ruined my 2 nights. The walls of my room were to thin, I could hear everything going on in hostel, even the doorbell.
    Slovenia, Female, 31-40
  • 7.1

    Very Good

    18 Feb 2020
    Loved the WiFi password! Room was clean and Ana was especially helpful. Had a problem with my key but this was eventually resolved.
    England, Female, 41+
  • 7.1

    Very Good

    02 Nov 2019
    The location was great. A 5 minute walk from Anjos metro or a bus stop right across the road. The shower was something else (not in a good way either). Push-button showers are THE worst. The water temperature was either no water at all or satans living room. The staff were friendly enough, though I felt like it was a chore sometimes when I had a question. Didn't see anywhere that you have to submit a deposit of 10 Euros for the key card. Was good for what it was.
    England, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games


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