Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

- Group reservations are reservations with more than 10 people, and the entity making the booking will always need to consult Lisbon Poets Inn reception in advance to confirm the availability and prices.

- Prices and conditions change upon specific circumstances: time of the year, type of group, size of the group, etc.

- The reservation will be confirmed after 25% of the total payment is received, which will secure your reservation. You can pay by bank transfer or by credit card (add a 2% fee for transaction fees).

- The rest of the payment will need to be received prior to the arrival date.


- Cancellations needs to be done by email and confirmed by us.

- The 25% deposit will not be returned if you cancel the group reservation 1 month or less before your arrival day.

- You are allowed to cancel or change your reservation up to 15 days before your arrival at the hostel. After this period, we will not return the full amount at any circumstance.
Terms and Conditions

Additional Terms and Conditions

- For each key there´s a 20 euros deposit. This key deposit will not be refunded in case of any damage or irregularity;
- Noise is forbidden after 10 pm;
- No eating, drinking or smoking allowed inside the rooms;
- Respect the other Inn guests while you are staying with us;
- The Poets Inn reserves the right of admission or expulsion in case of neglecting these rules;

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

In the eclectic neighborhood of 'Graça', among cobble stone streets and beautifully colored tiled buildings, you will find Lisbon Poets Inn.

The neighborhood is centrally located but just outside the most touristic part of the city. Our guests can be close to all of the main attractions yet still return in the evening to a comfortable and cosy home away from home.

Just a 5 minute walk from the metro 'Anjos' and main avenue you will find the area full of Portuguese tascas, a mix of galleries, vintage shops, and charming cafes. It is the area preferred by poets, artists and musicians where the traditions of the old combine with the inspirations of the new.

Our hostel is the perfect fit for these progressive surroundings. The building is newly renovated with bright windows, sunny terraces, and a stunning view of the city. Each one of our room includes comfortable beds, A/C and the security of a key card access system and free lockers. The atmosphere is warm, friendly and inviting so that our guests can feel less like visitors more like family.

The area of Graça is one of the viewpoints district – you’ll find out Lisbon seven hills, and its enchanting views for the entire city, the street bars, and the recent boosting nightlife. It is in fact off the beaten track, and we´ve chosen this location to keep backpacking a lively experience.

Lisbon Poets Inn Policies & Conditions:

Please confirm your arrival time with us.
You will be given by email an access code to enter the Hostel after the reception is closed.

Key card Access
Cancellation policy: 24h before arrival.

Check-in Time: As soon as the room is clean
Check out before 11:00

Payment upon arrival by cash, credit cards, debit cards.
Taxes included, besides City Tax.
Wifi included.
No curfew.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.3

  • Location 8.6

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 8.8

  • Facilities 8.1

Latest Reviews

  • 10.0


    24 Jun 2022
    The hostel was absolutely gorgeous. It was a pleasure to stay there. Our private room was well furnished and very clean. We had an issue with the air conditioning and the staff solved the problem very easily. The kitchen and common space was comfortable and attractive. I would want to stay there again at anytime.
    USA, Female, 41+
  • 9.7


    17 Sep 2022
    This is a really lovely hostel! The interior is pretty new and lovely decorated. We stayed for 1 night in a private room and the room was clean, with an aircon and plenty of space. The bed was comfortable. The lady at the reception was very nice and helpful. Although we didn’t spend that much time using all the facilities, the kitchen was well equipped, there were enough tables for people to eat at and 2 gorgeous terraces. The location is little bit out of the centre but close to the metro.
    Czech Republic, Couple, 25-30
  • 9.7


    17 Jun 2022
    I just loved this place!! It was clean, nice and we have a really good time there! The rooms are beautiful and have such a nice view, and it was amazing for work there (it has a comfort desk). The inn is close to Pastelaria Tebas a delicious place to have the breakfest.
    Brazil, Female, 25-30
  • 9.4


    07 Jul 2022
    Great hostel!
    Netherlands, Female, 25-30
  • 9.1


    19 Sep 2022
    We had a really good stay, the room and the bathroom where really clean. But on the last nights, water was dripping from the ceiling in our bed
    Germany, Male, 25-30
  • 9.1


    08 Sep 2022
    Have stayed in the Porto Poet’s and loved it Just as pleased with the Lisbon location
    Canada, Couple, 41+
  • 9.1


    19 Jun 2022
    Lovely hostel - comfy clean room with nice little balcony. Outdoor terrace and beanbag room nice for chilling or working. Didn’t use kitchen but seemed well equipped and clean. Great location, not to far to walk or scoot to nice viewpoints and areas to see, and 7ish mins to the metro Great value for Lisbon and the area. Would recommend!
    England, Couple, 25-30
  • 8.6


    28 Jul 2022
    It was a really nice stay. We got the room with a balcony. There is also a nice terrace to chill. This hostel is on the infamous tram 28 line. The lady at the reception was very friendly and helpful and she gave us a lot of tips and info. Thank you!
    India, Male, 31-40
  • 7.7

    Very Good

    05 Aug 2022
    This hostel was very clean with great security. It’s pretty close to the main parts of the city - about a half hour walk. However, they woke us up one morning and had us switch rooms without any warning, and when we asked for restaurant/bar recommendations of the city, they did not have much to say. Not a bad experience, but not the best.
    USA, Female, 18-24
  • 7.4

    Very Good

    23 Jun 2022
    I only stayed for one night, so I don’t really have a lot points I can review on. The self check in went smooth, my room had a nice view and was super clean 👍🏼 The shared bathroom outside of the room was fine - not super clean, but alright. The house of the accommodation is nice and you can tell that they tried to make it homey - I felt safe and liked to sit on the patio for my dinner. However next time I would book something in a different neighborhood.
    Germany, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dishwasher
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games