Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

The guest can cancel free of charge until 1 day before arrival. The guest will be charged the cost of the first night if they cancel within 1 day before arrival.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Little Charm Hanoi Hostel and Homestay

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description


Why you should choose Little Charm for your stay?

1/ Little Charm recently opened by young local people in a fully renovated art deco building, it will bring you the young and fresh atmosphere.
2/ Little Charm located in the heart of Hanoi Old Quarter, just few minutes walk to the most attractive locations like Hoan Kiem Lake, Night Market, Beer Corner...
3/ Little Charm has 146 beds with many types of room, which is very convenient for group of friend, family...
4/ Little Charm offers all you need when you travel: curtains, reading light, power plugs, phone charger, private lockers and comfort mattress, free wifi, especially a swimming pool.

Just pick up your bag and we welcome you to Little Charm!

Terms & Conditions

Cancellation policy: 1 day before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Check in from 13:00 to 23:00 .
Check out before 11:00 .
24 hours reception.
Taxes and swimming pool included.
No curfew.
Pet friendly.
Child friendly.
Non smoking except for the designated areas. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 9.3

  • Staff 8.3

  • Atmosphere 8.3

  • Cleanliness 9.4

  • Facilities 9.1

Latest Reviews

  • 10.0


    15 May 2022
    We stayed for 5 nights here - amazing staff they were so so helpful with our bookings to halong bay and ha giang. Rooms are amazing and so comfy and nice sociable area out the front. Would deffo recommend here!!
    British Virgin Islands, Female, 18-24
  • 10.0


    07 May 2022
    Best hostel I’ve stayed in Hanoi
    England, Female, 18-24
  • 10.0


    01 May 2022
    Little Charm was perfect for my 2 night stay in Hanoi. I loved it. Staff were lovely and very welcoming. They helped me organise the Ha Long Bay cruise as well. Location was great.
    England, Female, 18-24
  • 10.0


    17 Apr 2022
    Flawless. Very helpful staff, amazing clean facilities and very comfortable beds
    Ireland, Female, 18-24
  • 9.4


    10 May 2022
    Best hostel in Hanoi
    India, Male, 25-30
  • 9.1


    09 May 2022
    Biggest gripe was that I heard the same songs over and over again. Rooms were nice with the best steps up to the top bunk I've seen. Two secure lockers for belongings was really convenient.
    Canada, Male, 18-24
  • 7.7

    Very Good

    28 Apr 2022
    Beds were lovely and the facilities were great, however the staff were very rude and impatient, making faces when talking to the customers and seemed far more interested in gossiping between themselves as opposed to solving issues at the hostel.
    England, Male, 18-24
  • 6.0


    16 May 2022
    My experience at this hostel is good but I wouldn’t recommend staying there. We chose this hostel because it’s clean, looks amazing has pool and the most important thing HAS BREAKFAST. When we woke up in the morning and went to eat, people at the reception said that we can’t have it! Mistake on the website! After saying that it’s NOT FAIR we asked if they can give us free coffee and we will pay for breakfast, but they couldn’t even give us free coffee to make it up to us. SAD AND UNPROFESSIONAL
    Poland, Female, 25-30
  • 2.0


    14 May 2022
    A male employee who deals with foreigners wearing glasses is very unfriendly. They look at me, talk behind my back, laugh at me, and mock me in Vietnamese. I've used this place a few times. When I meet another employee, they are kind and help me with my luggage a little. But if you meet this employee, it's better not to think about getting help.This male employee goes up to the fourth floor alone and doesn't give me any help. The male employee has no basic manners, and is only good english.
    South Korea, Male, 31-40
Read all reviews


  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Children's Play Area
  • Cooker
  • Dishwasher
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Indoor Swimming Pool
  • Jobs Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Internet café
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Restaurant
  • Vending Machines
  • DVD's
  • Foosball
  • Pool Table
  • Wi-Fi
  • Wii