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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

48 hours before arrival time.

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/23

Little Diamond Hotel 2

Book more than 14 days in advance for Free Cancellation.
8.6
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

WELCOME TO LITTLE DIAMOND HOTEL 2!

Little Diamond Hotel 2 is located in a quiet alley, right across the street from Hoan Kiem Lake at the heart of Hanoi old quarter and within 2 to 10 minutes walking distance to tourist attractions and basic amenities such as the Water Puppet Theater, the weekend night market, major international banks and ATMs, grocery and convenient stores, shopping streets, restaurants and nightclubs.

Guests may choose between single, double or twin room or a newly renovated 3 person. All with classic wooden furniture, their own private modern bathrooms and air conditioning. All our rooms are serviced daily. Guests have access to free tea and coffee throughout the day. For the convenience of our guests, we also offer tourism services on demand and our knowledgeable staff can provide no-obligation information on tour options and make booking arrangements for Halong Bay, Sapa, Hoalu, Tamcoc, the Perfume Pagoda, City tours, Mai Chau, Hoa Binh or customized private tours to most regional destinations. Our staff can also help our guests with flight, train and bus bookings as well as visa extensions. We provide airport pickup upon request 350,000 vnd( 15 U$)/ private 4 seats car(provided relevant flight details)

Thank you for your trust and continued support. We want to help make your stay in Hanoi as pleasant and worry-free as possible!

PROMOTION!
*Free Welcome drinks!
* Breakfast is included

Services:
SE Asian Visas and Visa Extensions
Domestic and International Flights
Train and Bus Tickets
Vietnam Tours (Halong Bay & Sapa)
Motorcycle Rentals
Airport Pick-up and drop-off
Restaurant with breakfast
Internet 24hours for free
Foreign exchange

Please note:
Check in is from 14:00
Check out is up until 12 noon
Credit cards are accepted and are subject to a 3% service charge
Cancellation policy is 48 hours before the day of arrival.

Your supporting and belief are our future! View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.5

  • Location 10.0

  • Staff 8.8

  • Atmosphere 7.8

  • Cleanliness 8.3

  • Facilities 7.5


Latest Reviews

  • 10.0

    Superb

    03 May 2019
    Our hosts were friendly and helpful and did everything to make sure we had a comfortable stay. The room was clean and in a great location. Everything was walking distance, and the hostel was set back from the street which was great as it was a lot quieter for sleeping. Would definitely recommend and go back if ever in Hanoi
    Canada, All Female Group, 25-30
  • 10.0

    Superb

    11 Mar 2019
    We really enjoyed this location set back from the road and so close to the lake. The staff were friendly, professional and helpful. Nice, clean room with lots of space and surfaces to put bags etc.
    USA, Female, 41+
  • 9.4

    Superb

    19 May 2019
    The staff is great! Very friendly and helpful. The private rooms are clean and comfortable making it a great value. Breakfast is more basic but is good. We really enjoyed the location right next to Hoan Kiem Lake. It's a quiet area compared to the Old Quarter but there are plenty of restaurants and things to do within walking distance.
    USA, Male, 25-30
  • 9.4

    Superb

    10 Jul 2018
    If you are looking for a place to just chill out for a bit and have amazingly nice staff then this is definitely the place. When we arrived we started talking to a member of staff about where we’re going next, he then went completely out of his way to try and find us all the cheapest options to get down to da nang by looking into the prices for trains and then he recommended that we go by plane instead as it is only marginally cheaper. Once we had made up are mind he then booked it all for us.👌
    England, Male, 18-24
  • 9.1

    Superb

    19 May 2019
    Room was very clean and satisfactory overall. The bathroom was just a bit old and slightly less clean. Staff was incredibly friendly! Would happily stay here again. :)
    USA, Female, 31-40
  • 8.9

    Fabulous

    19 May 2019
    Solid place to stay. Would stay here again. Location is awesome, walking distance from almost everything. Staff is friendly and helpful—although one guy couldn’t speak English that well. But they definitely go the extra mile. Free breakfast was a great touch, and the WiFi was pretty good, even up on the top floor. They also had cheap bottled water available at the front desk. Only complaint was that we were on the 6th floor and had about 100 stairs to climb to get to our room, which was rough
    USA, Male, 25-30
  • 8.9

    Fabulous

    06 Jul 2018
    Staff tried to convince us to move hotels because a local had expressed interest in the room we had booked and confirmed. After some arguing the staff checked us in. Room was lovely. Nice bed, cool, spacious and clean. Shower was average as you had to hold the shower head when showering; no walk attachments.
    New Zealand, Male, 25-30
  • 7.7

    Very Good

    03 May 2019
    Good location and comfortable room
    England, Female, 25-30
  • 7.4

    Very Good

    01 Jul 2018
    Small basic room but was in a decent location right outside the old quarter. Should've utilized the cabinet with a lock they provided earlier as I got 1,000 Thai Baht ($30 USD) stolen from my backpack, partially my own fault but very sketchy as it was most likely one of the staff who came in to fix my AC.
    USA, Male, 25-30
  • 5.7

    Rating

    20 Jul 2019
    We had to leave this facility due to safety concerns. For hours, the building would violently shake due to construction outside. These shakes were not tremors-the entire building shook violently, especially from the early morning hours from 1AM to 6AM. We asked the front desk whether the shakes were from an earthquake or construction, but they seemed to have noidea. I am sure other guests felt the building move, as they were strong enough to make us vacate the premises.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Luggage Storage
  • Postal Service
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


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