Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Its the new and vibrant spot that shines with the true Playa style. Lobo de Mar wins its place as top hostel accommodations with a charm of it owns.

* Privilege location in town, just 2 blocks from the 5th avenue and the best action in Playa del Carmen
* The Caribbean Sea is just 800 meters down.
* Comfy beds
* Rooftop bar with pool that offers a casual atmosphere to meet people and enjoy a charming view of town.
* 1 Hour of Free Drinks everyday from 8pm to 9pm at the Rooftop.
* Free Breakfast included very day from 8am to 10am at the Rooftop.
* Bed lights, connectors and individual fans in each bed.
* Rooms are provided with private lockers, own bathrooms, and air conditioned through the hot nights.
* Bar and Restaurant service.
* Guest benefit Bracelet with discounts in the best restaurants, bars, and activities in town.
* We have our own Diving School! Cardumen diving, one of the best diving schools in playa is located inside the hostel and you get huge discounts!
* Tour agency for any kind of activity (Scuba diving, Spearfishing, Skydiving kitesurfing…). For more information, please do not hesitate to contact the property.
* ADO Alternative Bus Station is just 1 km away and Cancun International Airport is 40 minute drive away.

Lobo de Mar is the perfect base for hostel travellers in seek of the best experiences in Playa Del Carmen!

Lobo De Mar Hostel policies & conditions:
* 1 hour of free drinks for guests everyday! From 8pm to 9pm at the Rooftop!
* Free breakfast From 8am to 10am at the Rooftop!
* Guest benefits bracelet with discounts in the best local Restaurants, Bars, Beachclubs, Activities, Etc.
* We have a diving school on site! Cardumen is one of the best diving schools in Playa del Carmen and is inside the hostel!

Lobo De Mar Hostel policies & conditions:

Check-in time starts at 3 pm.
Check-out time is 12 am.
Payment types accepted at this property: cash, credit card and debit card.
Taxes not included!! - 19%.
Cancellation policy: 72 hours before arrival.
We do not accept customers younger than 18 years of age.
Non smoking rooms.
Pets are not allowed at this property.
Property is not suitable for children.
There is no capacity for extra beds in the room. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 8.5

  • Location 8.3

  • Staff 8.6

  • Atmosphere 8.8

  • Cleanliness 8.3

  • Facilities 7.8

Latest Reviews

  • 9.4


    23 Feb 2019
    Had w great time in the hostel, free hour of drinks was a good reason to meet up with the rest of the ppl. Bfast gets you going. Hot shower. Very safe at night as there’s security but in the daytime seems like ppl can walk in and the bar is also open for everyone so keep your things in the lockers! Lockers are massive! I would recommend this hostel to everyone x ah and there’s very nice blond girl on the reception (can’t remember the name unfortunately) thanks for help with my ticket x
    Poland, Female, 31-40
  • 9.1


    24 Apr 2019
    Great hostal.. very clean , nice staff and the bar Is very cool ... i recommend this hostel to have a great time , meet people and get some good rest
    Colombia, Female, 25-30
  • 8.9


    22 Apr 2019
    All the staff was very friendly! People there were really cool! Very clean! Happy hour from 8 to 9 every night very cool! Downside no a/c at all.
    Canada, Male, 31-40
  • 8.9


    12 Apr 2019
    Nice stay at this hostel, rooms were clean and lots of fans so the rooms were a good temperature. Big lockers and a nice rooftop bar.
    England, Female, 18-24
  • 8.3


    24 Apr 2019
    Everything was good except : AirCon -> the owner turn off all the AC because they're planning to renew the hostel... but they didn't let me know before i arrive. I receive a room with 6 people instead of 4.... and someone took my bed !. For the rest it was perfect, the personal was really friendly
    Belgium, Male, 31-40
  • 8.3


    09 Feb 2019
    Nice hostel, amazing sky bar when it’s open and really good pizza night. Beds are a bit dangerous but over rooms are nice and have a balcony.
    England, Female, 18-24
  • 8.0


    23 Apr 2019
    This could have easily been a 9.0, but the biggest downside is the lack of A/C and on windows in some of the dorms. I had to leave for that reason alone and I have lived in Southern Texas, so I am no stranger to heat. The breakfast is very solid and its included. There are free drinks every night from 8-9 and on many nights its all night for the ladies. The bar is open to the public and it can very packed. It's close to a lot of restaurants including La Quinta (5th Avenue), which is horrible.
    USA, Male, 31-40
  • 7.7

    Very Good

    26 Apr 2019
    No air con, free drinks 8-9pm happy hour was very nice and the rooftop bar with pool was a very nice chill out spot, unfortunately as a trans woman who is pre-operative the policy of free drinks for woman from 8-11pm was offensive and noninclusive
    Scotland, Mixed Group, 18-24
  • 5.7


    06 Apr 2019
    The hostel charge every single person based on the first night they stayed in the hostel. Which means if you pay $9 on your first night, irrespective of any price change on the other day, i.e. $6.. They will still charge you on the higher price. Because this is what they said to “RESPECT” on the price that you first paid. This is the most ridiculous policy I have ever heard. I stayed for one week. Wifi is not working in the room, could be no WiFi and no hot water for whole day.
    Hong Kong China, Female, 25-30
  • 3.4


    20 Apr 2019
    Well on the pictures this place looks nice... But the rooms are really dark, you can’t lock the doors, the bathrooms are tiny and the worst the air con isn’t working at all. I asked for any compensation cause it says there is air con on the website so I payed for air con. I’ve tried to reach out to the manager truce but he’s just giving a s*** about his guests. I’m sorry for the nice staff working at the reception but if you don’t want to wake up drenched in your own sweat stay somewhere else!
    Canada, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Swimming Pool
  • 24 Hour Security
  • Airport Transfers
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Board Games
  • Games Room
  • Wi-Fi