Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


London Waterloo Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

AC now in our 6 bed female dorm and 15 bed dorm, All guest receive Free WIFI, Free lockers, Free linen, Free breakfast...Located in zone 1 and only 15 minutes walk from Big Ben and Westminster Abbey with the rest of London close by.

We are open 24 hours. Our check in Time is from 3pm but you can check in at 4am if you wish as there is always a receptionist working to welcome you.
Please ignore the times written in House Rules as this is wrong and Hostelworld say that they are attempting to fix this glitch.

Stop press... Our 15 Bed dorm as we as our 6 bed female only dorm now has air conditioning to keep you warm in the cold weather and cool in the hot weather.

Stop stop press........each bed now has a double UK PLUG socket as well as 2 USB sockets you can now charge your phone/tablet etc from the comport of your own bed.

We also have a kitchen with microwave, hob as well as 2 fridges and freezer to store any food that you buy.

Please note that guests older than 45 years cannot be accommodated in our mixed dorms

We have the honor of being the closest dedicated tourist hostel to Big Bien, Westminster as well as The London Eye itself. Our location is perfect.

Complimentary Breakfast
Free super-fast wi-fi throughout the entire building
Free lockers..
Free internet cafe with pc
Free tea and coffee 24/7
Free earplugs
Free city maps
Free london walking tour
Free bed linen

There are no hidden costs

Our nearest underground train station (Lambeth North..ZONE 1) is only 5 minutes walk from us and from here you can be in Piccadilly circus and oxford street in less than 15 minutes.

As we are located in the centre of London you can walk all around the city without having to use the buses or London underground trains saving yourself the cost of an Oyster Card

Our team are on hand to ensure every traveler has a uniquely memorable stay and a fantastic London experience.

Guests can socialize in our lively communal areas and our lobby bar, serving drinks, snacks and beer all day. The common room has a large-screen 50 inch TV. There's also a large guest kitchen with both microwave and hob, dining room and Free Internet Cafe.

There is a bicycle docking station around the corner and a 24-hour bus stop at the end of the road. Lambeth north tube station is only a five-minute walk from the hostel.

Our location near the banks of the river Thames puts us only yards from London's famous South Bank. A short stroll takes you into Westminster and the city's top attractions, including Big Bien, Westminster Abbey and Trafalgar Square. Our hostel is also handy for a spot of culture - visit the Tate modern or the imperial war museum nearby. With Waterloo rail station or Lambeth north tube station a short walk away it is the ideal starting point for your London adventure.

Reception is on-hand 24hrs a day, providing round-the-clock secure access. Please see our reception for luggage storage lockers, tickets and tour bookings, maps and information about London. Our vibrant staff are passionate about making your stay a memorable one.

We are unable to accommodate under-16s in our dormitories. Guests under the age of 16 are welcome to stay in one of our private rooms as long as they are accompanied by a adult parent or guardian.

All cards will also be charged for the 1st night of stay, you can pay the balance on your arrival

Please read our things to note below before making a booking. View House Rules

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Reviews & Ratings

  • Value For Money 6.3

  • Security 6.9

  • Location 8.0

  • Staff 7.3

  • Atmosphere 5.8

  • Cleanliness 5.2

  • Facilities 5.5

Latest Reviews

  • 7.7

    Very Good

    16 Feb 2020
    Definitely the place for those who do not plan to spend a lot of time inside the hostel. It is nowhere near as bad as the older reviews suggest (it could have been, but not anymore). The cleanliness is okay, breakfast is extremely simple, self-serving type consisting of cereals and toast bread. If you are a person with a black hole for a stomach it is not for you. The staff was nice and helpful. The best quality of the hostel is, of course, the location.
    Lithuania, Female, 25-30
  • 7.7

    Very Good

    28 Jan 2020
    Good hostel, excellent value for money, and perfectly located.
    England, Male, 41+
  • 7.7

    Very Good

    30 Nov 2019
    Good stay for the price and location. A bit musty smelling but otherwise nothing bad to say.
    USA, Male, 25-30
  • 7.1

    Very Good

    01 Feb 2020
    I would definitely bring your own fitted sheet just in case... I read a lot about bed bugs. The staff was very nice. Only issue was the horrible smell EVERYWHERE. It wasn’t just in the bedroom, but also in the common room. The bathroom in my room didn’t lock, so I had to be quick. Otherwise, I guess it is what you get for paying $20 a night. Perfect location though... So if you’re just there to sleep, it’s worth it.
    USA, Female, 18-24
  • 6.0


    07 Feb 2020
    The guys at the front desk was nice! He was very kind. The location of this hostel is PERFECT. However, it was really dirty. The showers were disgusting. My friend and I opted not to shower there. The toilet also seemed disconnected from the floor and broken. The rooms were very small. Other than it being super dirty and small, the location made up for our stay.
    USA, Female, 25-30
  • 4.3


    17 Jan 2020
    The hostel was okay for the price. The location was about a 10 min walk from public transportation which was convenient but overall was not impressed with our stay. The beds were decently comfortable but the rooms smelt bad and the bathrooms were dirty and limited. Also the lockers used for storage were very small and all the way down three flights of stairs from our rooms.
    USA, Female, 18-24
  • 3.7


    30 Nov 2019
    Unfortunately I didn’t like it at all. Staff: they were really rude and even when we were having breakfast, they played music so loud and you couldn’t speak very well 🤬 during check in, they were quite responsible when we asked to keep our bags. The breakfast was not good. When we went to bed, there wasn’t a heating, so it was freezing and also in the bathroom, only cold water!!! If I knew that I was going to pass through that situation with my friends, I would never book that place 👎👎👎👎👎
    Brazil, Male, 18-24
  • 3.1


    29 Nov 2019
    The morning receptionist Maris is a self centered man. He comes to his shift around 7 am and immediately and without permission changes the tv to Sky News. He does not give a damn whether you are waiting to see the end of a movie or not. The breakfast is boring. A piece of bread and cereal. Only jam or marmalade for the bread. No cheese, no yoghurt, nothing to excite the guest. The front door is so tightly sprung it gives you a heart condition from the multi decibel explosions. Good luck!
    Lebanon, Male, 41+
  • 2.9


    14 Feb 2020
    To say this experience was disgusting would be an understatement. When we arrived at the hostel, we were greeted by unfriendly staff. Then upon reaching our room, we found thick layers of dust over not only the beds but the floors and window sills. Directly outside of our door was a pile of sheets that had small blood stains all over them. The showers were dirty, one even had a large smear of an unknown brown substance on the wall. I would not recommend this hostel to even my worst enemies.
    Canada, Mixed Group, 18-24
  • 2.9


    24 Dec 2019
    DONT STAY AT THIS PLACE!!!! The smell in there is a mix of s****t and onion. The beds were terribly dirty, lots of dust and bad bugs. The mattress was like gym ones and very old. Besides the bad smell, there was a woman in my room that stays in the bed 24h without open the windows. No lockers, no security! You have to pray for someone don’t stole your stuff! DONT GO TO THIS PLACE
    Brazil, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi