Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


London Waterloo Hostel

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Good Cleanliness
Read all reviews

Property Description

COVID-19 Policy Update

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property, including social distancing and in-house disinfection.

All guest receive Free WIFI, Free lockers, Free linen and FREE BREAKFAST...Located in zone 1 and only 15 minutes walk from Big Ben and Westminster Abbey with the rest of London closeby.

Stop press........each bed now has a double UK PLUG socket as well as 2 USB sockets you can now charge your phone/tablet etc from the comfort of your own bed.

We also have a kitchen with microwave, hob as well as 2 fridges and freezer to store any food that you buy.

We have the honor of being the closest dedicated tourist hostel to Big Bien, Westminster as well as The London Eye itself. Our location is perfect.

Free super-fast wi-fi throughout the entire building
Free lockers..
Free internet cafe with pc
Free tea and coffee 24/7
Free earplugs
Free city maps
Free london walking tour
Free bed linen

Check in times are restricted to 18:00 to 21:00 hrs due to covid-19 protocols. If you think you will arrive outside of these times it is not a problem and please email us at

There are no hidden costs

Our nearest underground train station (Lambeth North..ZONE 1) is only 5 minutes walk from us and from here you can be in Piccadilly Circus and Oxford Street in less than 15 minutes.

As we are located in the centre of London you can walk all around the city without having to use the buses or London underground trains saving yourself the cost of an Oyster Card

Our team are on hand to ensure every traveler has a uniquely memorable stay and a fantastic London experience.

Guests can socialize in our lively communal areas and our lobby bar, serving drinks, snacks and beer all day. The common room has a large-screen 50 inch TV. There's also a large guest kitchen with both microwave and hob, dining room and Free Internet Cafe.

There is a bicycle docking station around the corner and a 24-hour bus stop at the end of the road. Lambeth north tube station is only a five-minute walk from the hostel.

Our location near the banks of the river Thames puts us only yards from London's famous South Bank. A short stroll takes you into Westminster and the city's top attractions, including Big Ben, Westminster Abbey and Trafalgar Square. Our hostel is also handy for a spot of culture - visit the Tate modern or the imperial war museum nearby. With Waterloo rail station or Lambeth north tube station a short walk away it is the ideal starting point for your London adventure.

Please see our reception for luggage storage lockers, tickets and tour bookings, maps and information about London. Our vibrant staff are passionate about making your stay a memorable one.

We are unable to accommodate under-16's in our dormitories. Guests under the age of 16 are welcome to stay in one of our private rooms as long as they are accompanied by a adult parent or guardian.

A £10 per person (cash only) refundable deposit will be collected on arrival.
Photo ID required upon check-in. (no ID, no stay, no exception)

Please read our things to note below before making a booking. View House Rules


At the newly refurbished London Waterloo Hostel, we're all about freebies. Free linen, free continental breakfast, free tea (it is England!), free coffee. We'll even show you the city on a free walking tour. Our common room (with its 50-inch TV) is great for putting your feet up after an afternoon of selfies by Big Ben, or you can head to our lobby bar for a proper pint and snacks – it's open all day.


We're one of the closest hostels to Westminster and the London Eye and just a 5-minute walk from Lambeth underground station. There's also a 24-hour bus stop at the end of the road. To reach us from Heathrow Airport, take the Piccadilly line for 45 minutes to Piccadilly Circus, then the Bakerloo line for 6 minutes to Elephant & Castle – from there we're a 9-minute walk away. From Victoria Coach Station, jump on the 507 for 10 minutes to Lambeth Palace, then walk for 8 minutes to our door.

Rooms and Dorms

Put your bag down on a bunk in our mixed or female-only dorms for a sociable stay, or if you prefer the freedom of Netflix into the early hours, book one of our private rooms. Each option has a shared bathroom and air con, plus you can hire a towel from us if you've forgotten to pack one. Hop into your bunk to use your reading light, two plug sockets and USB points for charging your many devices.

Extras and activities

Before it's time to head down to the bar, you can keep your own choice of beer cold in the communal kitchen or heat up an dinner in the microwave. While you wait for that 'ping', make the most of our free, super-fast Wi-Fi and upload some photos from the day. Or stop by our internet café for web access and something to eat without the washing up.

View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.4

  • Location 8.9

  • Staff 8.8

  • Atmosphere 7.3

  • Cleanliness 6.9

  • Facilities 7.3

Latest Reviews

  • 10.0


    17 Nov 2020
    Nice hoster, staff is a frendly and helpfull.
    Bulgaria, Male, 31-40
  • 10.0


    24 Aug 2020
    I have stayed here more then once and will continue too used the service provided as it is all way’s a high consistent standard. never once have I had an issue with an area being dirty in the slightest. The Waterloo is one of only two hostel’s I can give that accolade too.
    England, Male, 31-40
  • 8.6


    17 Feb 2020
    Tranquil, but a little dirty. There are an eclectic yet friendly mix of foreign workers, people looking for long term accommodation, and tourists. Not for the middle class travellers with Apple Macs. Refreshingly authentic, while being relaxed and safe.
    England, Male, 31-40
  • 8.3


    18 Jun 2021
    It was great! I really comfortable and I got connections with a lot of friends.
    Indonesia, Male, 25-30
  • 8.0


    01 Sep 2020
    A great place to spend a couple of nights. Beds are comfortable, breakfast included, personnel very helpful.
    Italy, Male, 41+
  • 7.7

    Very Good

    16 Feb 2020
    Definitely the place for those who do not plan to spend a lot of time inside the hostel. It is nowhere near as bad as the older reviews suggest (it could have been, but not anymore). The cleanliness is okay, breakfast is extremely simple, self-serving type consisting of cereals and toast bread. If you are a person with a black hole for a stomach it is not for you. The staff was nice and helpful. The best quality of the hostel is, of course, the location.
    Lithuania, Female, 25-30
  • 7.1

    Very Good

    11 Jun 2021
    I like the location of the hostel and overall I think the facilities are good. But for now, the common areas of the hostel were closed almost all day.
    Mexico, Male, 25-30
  • 5.4


    27 Jul 2021
    The advantages are it's location and the price. However, the people staying there (I can presume that for a long time) where quite unconsidered. All the corridors, showers and toilets smell like marihuana the whole time! There was a guy having sex in the only toilet in the floor, the same who was coughing horribly all the time in common areas (COVID?). I let know the reception about some of this, I hope they do something about it. I think the owner should put some rules to those long guests.
    Mexico, Male, 18-24
  • 4.9


    07 Mar 2020
    This property was not at all what we expected. The breakfast was two different types of cereal and two types of bread. The jellies were all gone and the butter was barely there either. We had to wash our own dishes so who knows if they were clean to begin with. When we asked to have them hold our luggage he said there was a room for that. It was really a closet that he threw our stuff into and stacked it all on top of each other. My six friends and I did not feel very safe while staying here.
    USA, All Female Group, 18-24
  • 3.1


    16 Mar 2020
    As a solo female traveller DO NOT STAY, the vibe of the place felt very unsafe. I think part of it was that the hostel appears to allow longer term stays and as such the atmosphere was very unwelcoming and you have to be buzzed in which left you exposed whilst waiting outside. The beds did not even have mattresses, it was simply a thick mat under the sheet. Half the lockers in the room I stayed in were broken and so could not be used.
    Australia, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Games Room
  • Pool Table
  • Wi-Fi