Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


London Waterloo Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
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Property Description

Stop press... Our 15 Bed dorm as we as our 6 bed female only dorm now has air conditioning to keep you warm in the cold weather and cool in the hot weather.

Stop stop press........each bed now has a double uk socket as well as 2 usb sockets you can now charge your phone/tablet etc from the comport of your own bed.

We also have a kitchen with microwave, hob as well as 2 fridges and freezer to store any food that you buy.

Please note that guests older than 45 years cannot be accommodated in our mixed dorms

We have the honor of being the closest dedicated tourist hostel to Big Bien, Westminster as well as The London Eye itself. Our location is perfect.

Complimentary Breakfast
Free super-fast wi-fi throughout the entire building
Free lockers..
Free internet cafe with pc
Free tea and coffee 24/7
Free earplugs
Free city maps
Free london walking tour
Free bed linen

There are no hidden costs

Our nearest underground train station (Lambeth North..ZONE 1) is only 5 minutes walk from us and from here you can be in Piccadilly circus and oxford street in less than 15 minutes.

As we are located in the centre of London you can walk all around the city without having to use the buses or London underground trains saving yourself the cost of an Oyster Card

Our team are on hand to ensure every traveler has a uniquely memorable stay and a fantastic London experience.

Guests can socialize in our lively communal areas and our lobby bar, serving drinks, snacks and beer all day. The common room has a large-screen 50 inch TV. There's also a large guest kitchen with both microwave and hob, dining room and Free Internet Cafe.

There is a bicycle docking station around the corner and a 24-hour bus stop at the end of the road. Lambeth north tube station is only a five-minute walk from the hostel.

Our location near the banks of the river Thames puts us only yards from London's famous South Bank. A short stroll takes you into Westminster and the city's top attractions, including Big Bien, Westminster Abbey and Trafalgar Square. Our hostel is also handy for a spot of culture - visit the Tate modern or the imperial war museum nearby. With Waterloo rail station or Lambeth north tube station a short walk away it is the ideal starting point for your London adventure.

Reception is on-hand 24hrs a day, providing round-the-clock secure access. Please see our reception for luggage storage lockers, tickets and tour bookings, maps and information about London. Our vibrant staff are passionate about making your stay a memorable one.

We are unable to accommodate under-16s in our dormitories. Guests under the age of 16 are welcome to stay in one of our private rooms as long as they are accompanied by a adult parent or guardian.

All cards will also be charged for the 1st night of stay, you can pay the balance on your arrival

Please read our things to note below before making a booking. View House Rules

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Reviews & Ratings

  • Value For Money 6.6

  • Security 6.9

  • Location 8.1

  • Staff 7.8

  • Atmosphere 6.1

  • Cleanliness 5.4

  • Facilities 5.6

Latest Reviews

  • 9.1


    07 Apr 2019
    Very friendly staff and good value
    Ireland, Female, 41+
  • 7.4

    Very Good

    15 Mar 2019
    Co-ed bathrooms. The location is not ideal it took a little ways to walk to any food or sites to see, passed a few hostels in prime locations I wish we stayed. The rooms did not contain lockers so you had to leave your luggage out or on your bed because the rooms are small. Don't seem to have an age cap so mostly older people staying here. The staff was nice & helped print our tickets for airport. Not a bad stay but if I was in London again I would go somewhere different and closer to everythin
    USA, Female, 18-24
  • 7.4

    Very Good

    13 Mar 2019
    Safe area even at night, located just a few minutes walk from the bus and underground stations.
    USA, Female, 18-24
  • 7.1

    Very Good

    19 Mar 2019
    The front staff service was great but the place itself was less than great. The triple bunk beds were so close together that I could barely get in. Plus, the bathrooms and showers were not very clean. The kitchen was good but overall, would not stay here again.
    USA, All Female Group, 18-24
  • 6.6


    08 Mar 2019
    Not horrible, but I wouldn't stay here again and would rather spend an extra couple euros for a better hostel. The reason I picked this was for the free breakfast and 24 hour reception. However, the sink in the bathroom didn't drain, the floors were dirty and looked like they hadn't been swept in ages, and if you wanted to use a locker you had to go down to the common area. If you're looking for economic, then it's fine. very basic and not updated and minor problems, but fine.
    USA, Female, 18-24
  • 6.3


    08 Apr 2019
    Believe people when they say it’s bad but you get what you pay for! Nice location because it’s close to some attractions but no restaurant or markets nearby a walk distance. 3 beds bunks, believe me it’s hard!!! Very dirty!!!!! Like super dirty especially chicken, toilets. Staff is ok I would never go back or recommend to a friend.
    Brazil, Female, 18-24
  • 5.7


    22 Mar 2019
    I did not enjoy my stay. The place did not seem clean at all. I would not recommend this stay to anyone. The staff were friendly at times.
    USA, Female, 18-24
  • 4.6


    15 Mar 2019
    If you're a group of college students looking for a place to stay over the weekend, just do yourself a favor and don't book. My friends and I aren't picky people by any means, but this place isn't clean, has a weird atmosphere, and is just not a nice or comfy place. I will say the location is great and the man working at the front desk was very nice, but your money is better spent elsewhere. My friends and I arrived at the hostel, and by dinner had booked a hotel for two nights.
    USA, Male, 18-24
  • 4.3


    09 Mar 2019
    The location was not in an ideal location. The place did not look like the photos, security in the rooms was minimal. (No places to lock stuff without paying for a lock). Bathrooms were clogged and the sink did not work. I would not recommend staying here, not a good value for the price. Could find much better places for just a bit more. The only thing nice about this place was the friendly front staff. Very nice person who was helpful. Other than that this was not a great experience.
    USA, Male, 18-24
  • 3.4


    14 Mar 2019
    Worst hostel ever. They crammed me and another girl into a room full of 10 guys who obviously never heard of a shower. They were able to shower there because there was only one working one on the floor and at least 5 full rooms of people on each floor. The room was hot and stuffy and I didn’t see any windows to open. There was piss and something else all over in all of the bathrooms. The stairs looked like you could fall through them if you had an extra 10 pounds on you. Do not recommend.
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi