Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


London Waterloo Hostel

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

COVID-19 Policy Update

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property, including social distancing and in-house disinfection.

All guest receive Free WIFI, Free lockers, Free linen and FREE BREAKFAST...Located in zone 1 and only 15 minutes walk from Big Ben and Westminster Abbey with the rest of London closeby.

Stop press........each bed now has a double UK PLUG socket as well as 2 USB sockets you can now charge your phone/tablet etc from the comfort of your own bed.

We also have a kitchen with microwave, hob as well as 2 fridges and freezer to store any food that you buy.

We have the honor of being the closest dedicated tourist hostel to Big Bien, Westminster as well as The London Eye itself. Our location is perfect.

Free super-fast wi-fi throughout the entire building
Free lockers..
Free internet cafe with pc
Free tea and coffee 24/7
Free earplugs
Free city maps
Free london walking tour
Free bed linen

Check in times are restricted to 18:00 to 21:00 hrs due to covid-19 protocols. If you think you will arrive outside of these times it is not a problem and please email us at to arrange for a late or early check in.

There are no hidden costs

Our nearest underground train station (Lambeth North..ZONE 1) is only 5 minutes walk from us and from here you can be in Piccadilly Circus and Oxford Street in less than 15 minutes.

As we are located in the centre of London you can walk all around the city without having to use the buses or London underground trains saving yourself the cost of an Oyster Card

Our team are on hand to ensure every traveler has a uniquely memorable stay and a fantastic London experience.

Guests can socialize in our lively communal areas and our lobby bar, serving drinks, snacks and beer all day. The common room has a large-screen 50 inch TV. There's also a large guest kitchen with both microwave and hob, dining room and Free Internet Cafe.

There is a bicycle docking station around the corner and a 24-hour bus stop at the end of the road. Lambeth north tube station is only a five-minute walk from the hostel.

Our location near the banks of the river Thames puts us only yards from London's famous South Bank. A short stroll takes you into Westminster and the city's top attractions, including Big Ben, Westminster Abbey and Trafalgar Square. Our hostel is also handy for a spot of culture - visit the Tate modern or the imperial war museum nearby. With Waterloo rail station or Lambeth north tube station a short walk away it is the ideal starting point for your London adventure.

Please see our reception for luggage storage lockers, tickets and tour bookings, maps and information about London. Our vibrant staff are passionate about making your stay a memorable one.

We are unable to accommodate under-16's in our dormitories. Guests under the age of 16 are welcome to stay in one of our private rooms as long as they are accompanied by a adult parent or guardian.

A £10 per person (cash only) refundable deposit will be collected on arrival.
Photo ID required upon check-in. (no ID, no stay, no exception)

Please read our things to note below before making a booking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.3

  • Security 7.2

  • Location 8.4

  • Staff 7.9

  • Atmosphere 6.2

  • Cleanliness 6.4

  • Facilities 6.5

Latest Reviews

  • 10.0


    10 Sep 2021
    10/10 Easy access, cheap and very kind staff
    Spain, Male, 18-24
  • 10.0


    05 Sep 2021
    What a brilliant location. So handy for the sights of London, but nice and quiet too. Wonderful staff. They could’t do enough for you. Hope to return before too long.
    England, Male, 41+
  • 9.7


    29 Jul 2021
    Exellent value for money and a great location.
    England, Male, 41+
  • 8.0


    04 Aug 2021
    It was clean, but with covid restrictions there was nowhere to sit except in the rooms, the reception is only open for short periods of time and you have to wait to check out at 10am (very annoying). On the other side I arrived late and the person was very efficient at sending me instructions to get in - and its super cheap
    England, Mixed Group, 31-40
  • 6.3


    13 Aug 2021
    Okay . The location is good. The reception is nice, but the breakfast time is two hours, and in the evening the hall opens from 6pmto nine pm in the evening. This means that you either have to spend time in a cramped room full of people, or you have to go out to the city center and this is not suitable for everyone. The restrictions were strict.thanks
    England, Male, 41+
  • 5.4


    27 Jul 2021
    The advantages are it's location and the price. However, the people staying there (I can presume that for a long time) where quite unconsidered. All the corridors, showers and toilets smell like marihuana the whole time! There was a guy having sex in the only toilet in the floor, the same who was coughing horribly all the time in common areas (COVID?). I let know the reception about some of this, I hope they do something about it. I think the owner should put some rules to those long guests.
    Mexico, Male, 18-24
  • 5.1


    09 Aug 2021
    The kitchen and communal areas were only available for 4 hours a day: 10-11 and 18-21. I wasn’t able to access my food for breakfast and lunch at appropriate times, and it meant the atmosphere was poor. These were the only hours that were staffed, so it felt very unsafe at others times as there was no one to contact in the event of an emergency. I also think the codes on the locks weren’t changed, so anyone who had stayed previously could let themselves in.
    England, Female, 25-30
  • 4.0


    09 Sep 2021
    One of the worst hostels I've ever seen. The reception is only open for 1hour in the morning and a couple of hours after 6pm. My room was about 6m², with triple bunk bed and a single chair, not smallest surface that could be used as nightstand. 1 paper rolls for 2 toilets, one out of order, the other filthy. Didn't even want to try the showers. If you want something in the area, go to Elephant and Castle Stay, it's a lot better.
    Belgium, Female, 25-30
  • 3.4


    11 Aug 2021
    Horrible. Don’t book. Because of the limited front desk hours (they claim it’s due to covid) there was no one to help me when I had issues later in the night. I checked in earlier that day, and came into the shared dorm around 11 and it smelled so strongly of old urine and BO, my eyes were tearing up. After being unable to get staff to help me find other accommodations in the hostel, I noticed there are stains on the wall next to my bed from a brown mystery fluid (likely vomit).
    USA, Female, 18-24
  • 2.0


    09 Sep 2021
    The worst hostel I have ever been to
    Poland, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Games Room
  • Wi-Fi