Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


London Waterloo Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

AC now in our 6 bed female dorm and 15 bed dorm, All guest receive Free WIFI, Free lockers, Free linen, Free breakfast...Located in zone 1 and only 15 minutes walk from Big Ben and Westminster Abbey with the rest of London close by.

We are open 24 hours. Our check in Time is from 3pm but you can check in at 4am if you wish as there is always a receptionist working to welcome you.
Please ignore the times written in House Rules as this is wrong and Hostelworld say that they are attempting to fix this glitch.

Stop press... Our 15 Bed dorm as we as our 6 bed female only dorm now has air conditioning to keep you warm in the cold weather and cool in the hot weather.

Stop stop press........each bed now has a double UK PLUG socket as well as 2 USB sockets you can now charge your phone/tablet etc from the comport of your own bed.

We also have a kitchen with microwave, hob as well as 2 fridges and freezer to store any food that you buy.

Please note that guests older than 45 years cannot be accommodated in our mixed dorms

We have the honor of being the closest dedicated tourist hostel to Big Bien, Westminster as well as The London Eye itself. Our location is perfect.

Complimentary Breakfast
Free super-fast wi-fi throughout the entire building
Free lockers..
Free internet cafe with pc
Free tea and coffee 24/7
Free earplugs
Free city maps
Free london walking tour
Free bed linen

There are no hidden costs

Our nearest underground train station (Lambeth North..ZONE 1) is only 5 minutes walk from us and from here you can be in Piccadilly circus and oxford street in less than 15 minutes.

As we are located in the centre of London you can walk all around the city without having to use the buses or London underground trains saving yourself the cost of an Oyster Card

Our team are on hand to ensure every traveler has a uniquely memorable stay and a fantastic London experience.

Guests can socialize in our lively communal areas and our lobby bar, serving drinks, snacks and beer all day. The common room has a large-screen 50 inch TV. There's also a large guest kitchen with both microwave and hob, dining room and Free Internet Cafe.

There is a bicycle docking station around the corner and a 24-hour bus stop at the end of the road. Lambeth north tube station is only a five-minute walk from the hostel.

Our location near the banks of the river Thames puts us only yards from London's famous South Bank. A short stroll takes you into Westminster and the city's top attractions, including Big Bien, Westminster Abbey and Trafalgar Square. Our hostel is also handy for a spot of culture - visit the Tate modern or the imperial war museum nearby. With Waterloo rail station or Lambeth north tube station a short walk away it is the ideal starting point for your London adventure.

Reception is on-hand 24hrs a day, providing round-the-clock secure access. Please see our reception for luggage storage lockers, tickets and tour bookings, maps and information about London. Our vibrant staff are passionate about making your stay a memorable one.

We are unable to accommodate under-16s in our dormitories. Guests under the age of 16 are welcome to stay in one of our private rooms as long as they are accompanied by a adult parent or guardian.

All cards will also be charged for the 1st night of stay, you can pay the balance on your arrival

Please read our things to note below before making a booking. View House Rules


At the newly refurbished London Waterloo Hostel, we're all about freebies. Free linen, free continental breakfast, free tea (it is England!), free coffee. We'll even show you the city on a free walking tour. Our common room (with its 50-inch TV) is great for putting your feet up after an afternoon of selfies by Big Ben, or you can head to our lobby bar for a proper pint and snacks – it's open all day.


We're one of the closest hostels to Westminster and the London Eye and just a 5-minute walk from Lambeth underground station. There's also a 24-hour bus stop at the end of the road. To reach us from Heathrow Airport, take the Piccadilly line for 45 minutes to Piccadilly Circus, then the Bakerloo line for 6 minutes to Elephant & Castle – from there we're a 9-minute walk away. From Victoria Coach Station, jump on the 507 for 10 minutes to Lambeth Palace, then walk for 8 minutes to our door.

Rooms and Dorms

Put your bag down on a bunk in our mixed or female-only dorms for a sociable stay, or if you prefer the freedom of Netflix into the early hours, book one of our private rooms. Each option has a shared bathroom and air con, plus you can hire a towel from us if you've forgotten to pack one. Hop into your bunk to use your reading light, two plug sockets and USB points for charging your many devices.

Extras and activities

Before it's time to head down to the bar, you can keep your own choice of beer cold in the communal kitchen or heat up an dinner in the microwave. While you wait for that 'ping', make the most of our free, super-fast Wi-Fi and upload some photos from the day. Or stop by our internet café for web access and something to eat without the washing up.

View House Rules

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Reviews & Ratings

  • Value For Money 6.9

  • Security 7.4

  • Location 8.2

  • Staff 7.8

  • Atmosphere 6.3

  • Cleanliness 6.0

  • Facilities 6.2

Latest Reviews

  • 8.0


    08 Nov 2019
    Nice bedrooms and lobby. We had a problem with out reservation and the receptionist wasn't very helpful about it. We cooked it the kitchen both nights and while it was small it had everything we needed. Overall not a bad experience at all!
    USA, Female, 18-24
  • 7.7

    Very Good

    30 Nov 2019
    Good stay for the price and location. A bit musty smelling but otherwise nothing bad to say.
    USA, Male, 25-30
  • 5.7


    23 Oct 2019
    I checked in for 1 night recently & quickly realised there was no way I could stay there, I was booked into a 3 person room, the room really reeked of dirty laundry & hadn't been renovated for quite a while. The room was tiny & apart from a 3 tier bunk bed there was only room for a small chest of drawers, no other furniture was in the room, there wasn't space. I left after about 10 mins & stayed elsewhere, I may have lost money but it was worth changing, plus point, receptionist was v pleasant.
    England, Female, 41+
  • 5.4


    25 Oct 2019
    Cleanliness left a lot to be desired-toilets need attention if there are dozens of people using them. Half the shower facilities (1 of 2 for 40+ people) were out of order due to loose tiles. Whole place was pretty scuzzy and in desperate need of a coat of paint, some overdue maintenance and the near empty lobby could use some comfortable sofas for weary travelers. I wouldn’t recommend this hostel.
    USA, Male, 41+
  • 5.1


    01 Nov 2019
    Worst hostel. Bedbugs, ground floor toilet lights flicker intensely as if to take you on a psychedelic trip, kitchen tap leaks HEAVILY (nothing done about this for the week I was here, such an offensive waste of water), you have to press a button every 5 secs when taking a shower to keep the water flowing. Place looks like it's held together by superglue. Cold, dark, grimy, antisocial. Management need to go, they clearly don't care about their customers and this place will surely close down.
    New Zealand, Female, 25-30
  • 4.0


    01 Nov 2019
    There are bed bugs. Be aware
    Canada, Male, 18-24
  • 3.7


    30 Nov 2019
    Unfortunately I didn’t like it at all. Staff: they were really rude and even when we were having breakfast, they played music so loud and you couldn’t speak very well 🤬 during check in, they were quite responsible when we asked to keep our bags. The breakfast was not good. When we went to bed, there wasn’t a heating, so it was freezing and also in the bathroom, only cold water!!! If I knew that I was going to pass through that situation with my friends, I would never book that place 👎👎👎👎👎
    Brazil, Male, 18-24
  • 3.1


    29 Nov 2019
    The morning receptionist Maris is a self centered man. He comes to his shift around 7 am and immediately and without permission changes the tv to Sky News. He does not give a damn whether you are waiting to see the end of a movie or not. The breakfast is boring. A piece of bread and cereal. Only jam or marmalade for the bread. No cheese, no yoghurt, nothing to excite the guest. The front door is so tightly sprung it gives you a heart condition from the multi decibel explosions. Good luck!
    Lebanon, Male, 41+
  • 2.9


    30 Oct 2019
    BED BUGS!!!!! I didn't get my refund! and they kept directing me to another person who was conveniently not available through call, only email. And no response once you mention a refund. Showers are nasty, found a bloody pad lying there for days (not their fault it was there but their fault for not cleaning it). Absolutely DO NOT STAY HERE! Worth the extra 5 pounds a night to go somewhere else!! Will be reposting to health and safety department.
    USA, Female, 18-24
  • 2.9


    25 Oct 2019
    Do not stay here! There is only one toliet and two showers for the entire hostel which are horridly dirty. I stayed in the 15 bed shared and they left the lights on till 4am and it was loud, the air conditioner was on high so it was cold, it smelled like a men's locker room, others didn't lock the door so people could come and go as they pleased. There were no lockers available big enough for your bag. The two nights I stayed there I only was able to sleep 2 hours.
    USA, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi