Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


London Waterloo Hostel

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
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Property Description

We are open 24 hours. Our check in Time is from 3pm but you can check in at 4am if you wish as there is always a receptionist working to welcome you.
Please ignore the times written in House Rules as this is wrong and Hostelworld say that they are attempting to fix this glitch.

Stop press... Our 15 Bed dorm as we as our 6 bed female only dorm now has air conditioning to keep you warm in the cold weather and cool in the hot weather.

Stop stop press........each bed now has a double UK PLUG socket as well as 2 USB sockets you can now charge your phone/tablet etc from the comport of your own bed.

We also have a kitchen with microwave, hob as well as 2 fridges and freezer to store any food that you buy.

Please note that guests older than 45 years cannot be accommodated in our mixed dorms

We have the honor of being the closest dedicated tourist hostel to Big Bien, Westminster as well as The London Eye itself. Our location is perfect.

Complimentary Breakfast
Free super-fast wi-fi throughout the entire building
Free lockers..
Free internet cafe with pc
Free tea and coffee 24/7
Free earplugs
Free city maps
Free london walking tour
Free bed linen

There are no hidden costs

Our nearest underground train station (Lambeth North..ZONE 1) is only 5 minutes walk from us and from here you can be in Piccadilly circus and oxford street in less than 15 minutes.

As we are located in the centre of London you can walk all around the city without having to use the buses or London underground trains saving yourself the cost of an Oyster Card

Our team are on hand to ensure every traveler has a uniquely memorable stay and a fantastic London experience.

Guests can socialize in our lively communal areas and our lobby bar, serving drinks, snacks and beer all day. The common room has a large-screen 50 inch TV. There's also a large guest kitchen with both microwave and hob, dining room and Free Internet Cafe.

There is a bicycle docking station around the corner and a 24-hour bus stop at the end of the road. Lambeth north tube station is only a five-minute walk from the hostel.

Our location near the banks of the river Thames puts us only yards from London's famous South Bank. A short stroll takes you into Westminster and the city's top attractions, including Big Bien, Westminster Abbey and Trafalgar Square. Our hostel is also handy for a spot of culture - visit the Tate modern or the imperial war museum nearby. With Waterloo rail station or Lambeth north tube station a short walk away it is the ideal starting point for your London adventure.

Reception is on-hand 24hrs a day, providing round-the-clock secure access. Please see our reception for luggage storage lockers, tickets and tour bookings, maps and information about London. Our vibrant staff are passionate about making your stay a memorable one.

We are unable to accommodate under-16s in our dormitories. Guests under the age of 16 are welcome to stay in one of our private rooms as long as they are accompanied by a adult parent or guardian.

All cards will also be charged for the 1st night of stay, you can pay the balance on your arrival

Please read our things to note below before making a booking. View House Rules


At the newly refurbished London Waterloo Hostel, we're all about freebies. Free linen, free continental breakfast, free tea (it is England!), free coffee. We'll even show you the city on a free walking tour. Our common room (with its 50-inch TV) is great for putting your feet up after an afternoon of selfies by Big Ben, or you can head to our lobby bar for a proper pint and snacks – it's open all day.


We're one of the closest hostels to Westminster and the London Eye and just a 5-minute walk from Lambeth underground station. There's also a 24-hour bus stop at the end of the road. To reach us from Heathrow Airport, take the Piccadilly line for 45 minutes to Piccadilly Circus, then the Bakerloo line for 6 minutes to Elephant & Castle – from there we're a 9-minute walk away. From Victoria Coach Station, jump on the 507 for 10 minutes to Lambeth Palace, then walk for 8 minutes to our door.

Rooms and Dorms

Put your bag down on a bunk in our mixed or female-only dorms for a sociable stay, or if you prefer the freedom of Netflix into the early hours, book one of our private rooms. Each option has a shared bathroom and air con, plus you can hire a towel from us if you've forgotten to pack one. Hop into your bunk to use your reading light, two plug sockets and USB points for charging your many devices.

Extras and activities

Before it's time to head down to the bar, you can keep your own choice of beer cold in the communal kitchen or heat up an dinner in the microwave. While you wait for that 'ping', make the most of our free, super-fast Wi-Fi and upload some photos from the day. Or stop by our internet café for web access and something to eat without the washing up.

View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 7.4

  • Location 7.9

  • Staff 8.3

  • Atmosphere 6.4

  • Cleanliness 5.7

  • Facilities 6.0

Latest Reviews

  • 9.1


    01 Jun 2019
    I hadn't read previous reviews before booking and wonder if they went to the same place. It's an old converted building that is showing its age a bit but was beautifully clean with modern fittings. Bathrooms were modern and clean. The bed linen was immaculate crisp white cotton. The staff were incredibly helpful. Security was good - door locks and personal lockers available. Nice quiet street but still not far from the centre. Short walk to the tube, Costa,sainsbury's etc. I'd stay again
    England, Female, 41+
  • 8.9


    03 Jul 2019
    Great central location, sleeping facilities very good, hostel managers extremely helpful. One toilet and shower out of order with a notice promising repair for 4 days. Self catering facilities not so good, one small microwave, and kitchen-dining room locked before 7am breakfast, so unable to have own coffee or breakfast before an early departure to catch an early flight. Small niggles about a really good place to stay.
    England, Male, 41+
  • 8.3


    29 May 2019
    Good hostel for sleeping and keeping your things. Note that they charge you not for storage of day of arrival but the day of departure a pound a bag, not that it’s bad but just to say so if you’re planning accordingly. It wasn’t the cleanest or most comfortable stay but it did the job of getting us to be in a good location to reach all of the city and giving us a bed to sleep on. Surprising the rooms were quiet. Note the rooms have three tiered bunks and that it is automatically assigned.
    USA, Female, 18-24
  • 8.3


    24 May 2019
    Not as bad as other people make it out to be. It’s a hostel, and not a bad one at that. The staff is friendly and helpful, and the location is actually pretty good. Travelers just need to toughen up a little.
    USA, Male, 18-24
  • 7.7

    Very Good

    21 May 2019
    My stay in this hostel is not too bad, although the beds are kind of dusty and crammed/ small because they are using triple deck beds. The staffs are all nice. Very good location just few walks away from bus stops. Still a good value for money tho if your looking for a cheap hostel but near the city centre.
    Philippines, Female, 25-30
  • 6.9


    02 Jul 2019
    The room was fine, maybe a little small for three people. While we were there the two toilets on our floor were not working so we had to walk across the lobby area and up to the third floor to use the bathroom. Also 1 out of 2 showers on our floor were not working and the one shower that did work did not have any hot water. Thankfully we were only here for 2 nights. With how much we paid I was expecting there to be working facilities for us to use in a close proximity to your room.
    USA, Mixed Group, 18-24
  • 6.0


    27 May 2019
    I was quite disappointed in this hostel. The location was okay but not stellar in my opinion, the underground is quite pricey getting to and from here and most everything else is a hike!!! The staff were friendly and helpful. The cleanliness was...acceptable in terms of linens, toilets, but everything else (walls, stairs, general upkeep) needs serious work and cleaning.
    Canada, Female, 41+
  • 4.9


    01 Jun 2019
    The rooms on the top floor are simply too hot especially if you have the top bunk. Please sort this out.
    England, Male, 25-30
  • 4.6


    05 Jun 2019
    This property is in a good location, close to the river and the London Eye. I was disappointed with the rooms, bathrooms and common areas. It is a run-down hostel, the beds were incredible hard, I had a 3 person bunk-bed. The rooms were stuffy, but with the windows open there was too much yelling and commotion on the street below. The bathrooms & showers were dirty, and smelled like urine, there was no counter space to put your things when using the bathroom/shower. I would NOT reccommend it.
    Canada, Female, 25-30
  • 4.3


    31 May 2019
    The staff were great, really friendly. The hostel really is a dump though- tiny crowded rooms, dirty, no atmosphere. Definitely avoid this place. Alright for a night if you stuck, but seriously wouldn't recommend any longer. There's much much better options for the same price. Stayed at this place years ago when it was called the London Eye hostel, but things have really gone down hill since then!
    Scotland, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi