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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

GROUPS OF 10 OR MORE AND EXCLUSIVE HIRE
50% of the complete booking price is non-refundable. Cancellation before 8 weeks of the arrival date will result in 50% of the complete booking price being charged. Cancellation within 24 hours will result in the full cost of the booking being chargable.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.

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Property Description

Longstone Lodge is a brand new type of accommodation for the Isles of Scilly: a Hostel. Aiming to provide quality yet affordable lodgings where visitors are able to choose between private and dormitory bedrooms, most with ensuite facilities. A well equipped communal kitchen diner is available for guests as well as a laundry and drying room.

We offer singles, twin rooms, four and five bed family rooms and a 6 bunk dormitory, sleeping a total of 25 persons, although travel cots and children’s roll out beds are also options. You could also come for a special event and book the whole kit and caboodle! Guests in the dorm room must be over 16 years of age.

Longstone Lodge polices & conditions;

Cancellation policy: 7 days before arrival by 6pm for indivudual bookings, for group bookings please see our group booking details. If you have to cancel for any reason this needs to be put in writing to us as soon as possible.

Check in is from 12.30pm-2pm and 5-6.30pm. A late check-in or early check out can be organised upon request. If you do not notify us by 6pm of an intended late check-in on the day of arrival it may result in your booking being cancelled without refund. Should you arrive before check-in time and your room is not ready to access we offer a complimentary luggage storage facility on-site.
Check out before 10:00, Failure to check out before 10am result in a £10 per person charge.

Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card in before arrival.

Taxes included.
Breakfast not included.

General;
No curfew.
Child friendly.
Non smoking.
Keep noise to a minimum after 10.30pm.
Reception Hours: 8.30-10am, 12.30pm-2pm and 5-6.30pm
No Stag/Hen Parties, No Dogs
The maximum period of stay is of 14 days.
Guests in the dorm room must be over 16 years of age.
The person making the booking must be 18 or over and accompany the party.
We have a car park that fits approximately 6 cars and/or electric buggies.
Longstone Lodge is accessible to disabled visitors. The accommodation is all on one level with a designated accessible shower room and WC.
The booked room or dormitory must be left in a clean and tidy condition.
The hostel is closed for cleaning between 10.00am-12.30pm (this is flexible if we are quiet so it is best to ask at check-in if you want to gain access earlier).
Please note that ensuite bathrooms and rooms are not cleaned during your stay unless you are with us for an extended period, in which case rooms and bathrooms are cleaned once a week.

The proprietors reserve the right to make a claim for damage to the premises, its fixtures, fittings and contents.
No liability can be accepted for any personal injury, loss or damage to personal property and that cover should be secured by the guests insurance.

TRAVEL
We strongly advise that you ensure you have a confirmed travel booking to and from the islands in conjunction with any booking you make with Longstone Lodge as at busy times of the year air and sea travel can be heavily booked. If you are arriving by Skybus, taxis are available at the airport. Should you arrive by Scillonian III ferry it maybe advisable to book a taxi in advance should you require transport to Longstone Lodge. See our 'How to get here' page for suggested services. Your luggage can be transported with you, however if you label each item for Longstone Lodge before it is checked-in/loaded onto the Scillonian this will be automatically delivered for you by the local haulage companies for a per bag charge.
Please also note that it is highly recommended that you have adequate travel insurance that covers the Isles of Scilly. You are booking an off-shore holiday so sometimes there can be delays or cancellations. View House Rules

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Facilities

Free
  • Free Parking
  • Free WiFi
  • Linen Included
General
  • Bicycle Parking
  • Breakfast Not Included
  • Children's Play Area
  • Common Room
  • Cooker
  • Cots Available
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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