Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Just half block from the beach in an unbeatable location, Los Muertos Hostal is a small and quiet European style hostel with authentic Mexican charm where you will find the ideal place to rest, keep your belongings safe, clean facilities, and great spot to meet people from all around the world at a very reasonable price.

Every room at Los Muertos Hostal features A/C, ceiling fan, free WiFi, cosy bunk beds with safety drawer per bed, private shower, private toilet, and black out curtains. In addition, we have some common areas where the travellers can get together and exchange past experiences and future plans.

Los Muertos Hostal Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 13:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes not included - 19.00%
Breakfast not included, but coffee from 8:00 to 11:00


The reception service is open from 08.00 to midnight.
We do not accept customers younger than 18 years of age.
No smoking.

At the time of admission to the hostel, guests have to show an identification document, be at least 18 years old and give the required information to complete the room registration. External non-hosted people are forbidden inside the rooms.

Pets are not allowed, but guide dogs are.

Staff are allowed to deny access, ask for a guest departure or call the authorities when necessary. In the case that a guest is required to leave the Hostel for breaking any rules, there will be no refund of the unoccupied nights.

Guests can´t switch beds or rooms without staff permission, modify the beds arrangement, use extinguishers irresponsibly , deactivate emergency lights or falsely activate of fire alarms.

Los Muertos Hostal is a smoking free space and there is no smoking inside the facility.

It´s forbidden to store, sell, consume or distribute any type of psychotropic or drug inside the facility.

Los Muertos Hostal has several lockers per room. We take no responsiblity for valuable objects.

Guests are allowed to use the kitchen and storage for food and drinks. Guests can label products and food.

23:00 hrs. is quiet time. There should be silence, unless the hostel had a scheduled an event after this time. The use of headphones is required. Visits after 22:00 hrs. are forbidden.

Room cleaning services begins at 11:00 hrs. Guests inside the room after this time should give access to the cleaning staff.

Guests should wash the dishes used in the kitchen in order to keep the facilities clean for all guest.

Air conditioning systems will be turned on only at night from 22:00 hrs. to 08:00 hrs.
Food and drinks are not allowed inside the rooms.

It is forbidden to introduce any type of weapon or dangerous substance that represents any threat to people.

Any damage to the facilities, furniture and equipment shall be paid in equivalent to the repair of damage or reposition of the object. Robbery and intentional damage will be immediately reported to authorities.

Los Muertos Hostal is a friendly hostel, everybody should behave and treat guest and staff in respectful manners. Guests will be able to express any complaint or suggestion at the front desk or by the hostel email. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.6

  • Location 9.9

  • Staff 9.9

  • Atmosphere 9.3

  • Cleanliness 9.8

  • Facilities 9.7

Latest Reviews

  • 10.0


    30 Oct 2019
    Amazing Hostel! This is my second time coming to this hotel this year and you can’t get better ! Few steps from the beach and all the bars and restaurant , comfortable modern bed with outlets plugs and very clean . The staff is awesome and the owner A will do everything possible to make sure you have a great stay ! See you back soon
    Canada, Male, 31-40
  • 10.0


    29 Oct 2019
    Lost Muertos is a wonderful hostel. The vibe is peaceful and zen. It's incredibly clean as well. If you want somewhere safe and quiet to store your belongings while you explore downtown Puerto Vallarta (really close to the beach!), this is the place to go. Also, my room had nice air conditioning.
    Canada, Female, 31-40
  • 10.0


    01 Oct 2019
    By far the best hostel I stayed at during my trip to Mexico. The hostel is really modern, super clean and in the most perfect location. There's a cute little nook to watch TV and movies plus aircon at night! The staff are so kind and really knowledgable about their city and they made my stay that much better. This will definitely be my go to spot whenever I'm in Puerto Vallarta. Thank you for having me guys❤️
    Australia, Female, 18-24
  • 10.0


    18 Sep 2019
    Hospitable, great location, great staff.
    USA, Male, 41+
  • 10.0


    21 Aug 2019
    This hostel is legitimately 10/10. Treyvon definitely deserves a raise. Andre was super accommodating and all of the volunteers were immensely helpful/kind. The AC at night is a life saver and the location is absolutely perfect.
    USA, Male, 18-24
  • 10.0


    11 Jul 2019
    This is a fantastic hostel. The location is right near the beach and a block or two walk to great bars in zona romantica. Definitely ask the staff for recommendations to local markets and beaches. This hostel is not a crazy party atmosphere, but you can definitely find people to hang out and go out with. Also, this was the cleanest hostel I have ever stayed in. I could not recommend it more. The wifi was also stable enough for me to complete some work. Wishin all the voluntarios the best.
    USA, Female, 25-30
  • 9.7


    25 Oct 2019
    This place was very clean, great location, staff very helpful and nice. The only downside was it didn't really have a place to hang out, as a solo traveler I didn't really meet anyone else except the person sleeping in the bed right next to me. Otherwise I didn't see anyone. But other then that it was amazing!
    USA, Female, 31-40
  • 9.7


    22 Oct 2019
    The staff are friendly and helpful, the hostel is very clean and the location is perfect for the beach!
    Australia, Couple, 25-30
  • 9.7


    20 Jun 2019
    A great hostel, with super clean facilities and a perfect location - a block away from the beach and right in the Center of the romantic zone of PV with tons of eating joints and clubs at walking distance. Gay bars are also a short walk away! Andrei is genuinely one of the nicest hosts I’ve met so far and his staff are super warm and friendly. For English speaking travellers, Andrei and his staff will ensure you have all required information in English. Loved my stay here and will surely repeat!
    India, Male, 31-40
  • 9.4


    05 Aug 2019
    Good hostel with nice people!
    Nicaragua, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Self-Catering Facilities
  • Utensils
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Wi-Fi