Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Just half block from the beach in an unbeatable location, Los Muertos Hostal is a small and quiet European style hostel with authentic Mexican charm where you will find the ideal place to rest, keep your belongings safe, clean facilities, and great spot to meet people from all around the world at a very reasonable price.

Every room at Los Muertos Hostal features A/C, ceiling fan, free WiFi, cosy bunk beds with safety drawer per bed, private shower, private toilet, and black out curtains. In addition, we have some common areas where the travellers can get together and exchange past experiences and future plans.

Los Muertos Hostal Policies and Conditions:

Cancellation policy: 72h before arrival.

Check-in is from 1:00 pm to 10:00 pm
Check-out is at 11:00 am.

Payment upon arrival by cash or any card +5% fee

Taxes not included - 19.00%
Breakfast not included, but coffee from 9:00 to 11:00


The reception service is open from 09:00 to 11:00 pm.
We do not accept customers younger than 18 years of age.
No smoking.

At the time of admission to the hostel, guests have to show an official identification document, be at least 18 years old, and give the required information to complete the room registration. External non-hosted people are forbidden inside the rooms.

Pets are not allowed, but guide dogs are.

Staff are allowed to deny access, ask for a guest's departure, or call the authorities when necessary. In the case that a guest is required to leave the Hostel for breaking any rules, there will be no refund of the unoccupied nights.

Guests can´t switch beds or rooms without staff permission, modify the bed's arrangement, use extinguishers irresponsibly, deactivate emergency lights, or falsely activate fire alarms.

Los Muertos Hostal is a smoking-free space and there is no smoking inside the facility.

It´s forbidden to store, sell, consume or distribute any type of psychotropic or drug inside the facility.

Los Muertos Hostal has several lockers per room. We take no responsibility for valuable objects.

Guests are allowed to use the kitchen and storage for food and drinks. Guests can label products and food.

23:00 hrs. is quiet time. There should be silence unless the hostel had scheduled an event after this time. The use of headphones is required. Visits after 22:00 hrs. are forbidden.

Room cleaning services begin at 11:00 hrs. Guests inside the room after this time should give access to the cleaning staff.

Guests should wash the dishes used in the kitchen in order to keep the facilities clean for all guests.

Air conditioning systems will be turned on only at night from 22:00 hrs. to 08:00 hrs.
Food and drinks are not allowed inside the rooms.

It is forbidden to introduce any type of weapon or dangerous substance that represents any threat to people.

Any damage to the facilities, furniture and equipment shall be paid in equivalent to the repair of damage or reposition of the object. Robbery and intentional damage will be immediately reported to authorities.

Los Muertos Hostal is a friendly hostel, everybody should behave and treat guest and staff in respectful manners. Guests will be able to express any complaint or suggestion at the front desk or by the hostel email. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 10.0

  • Location 9.8

  • Staff 9.6

  • Atmosphere 8.2

  • Cleanliness 8.9

  • Facilities 8.4

Latest Reviews

  • 10.0


    08 Aug 2022
    I love it here. The staff is SUPER friendly and kind. The facilities are cleaned everyday, and there are plenty of bathrooms and showers for everyone. The bunk beds are a tad bit hard, but they are spacious. Everyone respects the quiet hours which is nice.
    USA, Female, 25-30
  • 10.0


    15 Jun 2022
    Great hostel, very clean, safe and excellent location. Just right for leaving your stuff, going to party and come back for a nice sleep, shower and so on.
    Colombia, Male, 31-40
  • 10.0


    22 Feb 2022
    PROS: - Great location for the price you pay - Staff is very friendly - Very quiet other than the snoring that - Air conditioning is great for sleeping CONS: - Internet is unreliable. It goes in and out often - Lack of spaces to lounge and meet people - Food storage is not adequate for the number of guests - Small storage available that are difficult to access. School type lockers would be better - Have to "rent" a bath towel - Little to no privacy in the dorms
    USA, Male, 41+
  • 10.0


    17 Jan 2022
    The staff were so welcoming and super helpful. I liked the ability to be able to contact the hostel on WhatsApp, and they were there if needed. It’s located in a fantastic part of Old town if you like being in the hustle and bustle of it all. Very clean.
    Australia, Female, 31-40
  • 9.7


    04 Jan 2022
    I stayed at Los Muertos for several week and honestly had the time of my life! I've staying in hundreds of hostels in dozens of countries and I have to say this is one of the best. Its a perfect hostel to get the most out of your beach time. I will say that it doesn't really have much of a common space except for the small tv area, but the staff and people are so friendly. A lot of the people staying are either LGBTQ+ or allies and are very open and friendly.
    USA, Male, 25-30
  • 9.1


    14 Jan 2022
    Great place to spend a few days exploring Puerto Vallarta. It's a bit far of a walk from downtown, but it's ideal for checking out Zona Romantica. Andrei is a great and responsive hostel manager. FYI that the hostel staff and guests seem mostly LGBTQ+
    USA, Male, 25-30
  • 8.9


    06 Jul 2022
    Overall great stay. It wasn’t particularly social, but the common areas were quite nice with coffee and water available. It was a bit noisy, but nothing out of the ordinary. It’s the perfect place to sleep and then hit the ground running from a great central location.
    USA, Male, 25-30
  • 8.3


    02 Apr 2022
    Went there as a straight male. Found out that it is predominantly lgbtq males that go here. Felt like a bit of an outsider here. Volunteer staff were very pleasant and helpful. Cant day anything wring about this place. Met some ppl but the common area is quite small.
    Canada, Male, 25-30
  • 6.9


    24 Jul 2022
    This is right in the middle of the romantic zone, so do some research before you go. The hostel itself is only a place to sleep. There are not any activities or really a social aspect.
    Canada, Female, 25-30
  • 6.0


    07 Jan 2022
    Negatives - Room are way to small for amount of people inside - there’s no space to hold bags. Your walking on top of everyone else. It’s extremely basic hostel, only one place outside of room to cook, talk , chill Very little atmosphere about the hostel , they ask for 5% extra for using your card on entry. You have to then make your own bed and bring this back after - I’ve never seen this before in a hostel- towel is also an extra fee. On a plus - the staff are friendly and caring.
    Ireland, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Board Games
  • Wi-Fi