Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 2 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Just half block from the beach in an unbeatable location, Los Muertos Hostal is a small and quiet European style hostel with authentic Mexican charm where you will find the ideal place to rest, keep your belongings safe, clean facilities, and great spot to meet people from all around the world at a very reasonable price.

Every room at Los Muertos Hostal features A/C, ceiling fan, free WiFi, cosy bunk beds with safety drawer per bed, private shower, private toilet, and black out curtains. In addition, we have some common areas where the travellers can get together and exchange past experiences and future plans.

Los Muertos Hostal Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 13:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash.

Taxes not included - 19.00%
Breakfast not included, but coffee from 8:00 to 11:00


The reception service is open from 08.00 to midnight.
We do not accept customers younger than 18 years of age.
No smoking.

At the time of admission to the hostel, guests have to show an identification document, be at least 18 years old and give the required information to complete the room registration. External non-hosted people are forbidden inside the rooms.

Pets are not allowed, but guide dogs are.

Staff are allowed to deny access, ask for a guest departure or call the authorities when necessary. In the case that a guest is required to leave the Hostel for breaking any rules, there will be no refund of the unoccupied nights.

Guests can´t switch beds or rooms without staff permission, modify the beds arrangement, use extinguishers irresponsibly , deactivate emergency lights or falsely activate of fire alarms.

Los Muertos Hostal is a smoking free space and there is no smoking inside the facility.

It´s forbidden to store, sell, consume or distribute any type of psychotropic or drug inside the facility.

Los Muertos Hostal has several lockers per room. We take no responsiblity for valuable objects.

Guests are allowed to use the kitchen and storage for food and drinks. Guests can label products and food.

23:00 hrs. is quiet time. There should be silence, unless the hostel had a scheduled an event after this time. The use of headphones is required. Visits after 22:00 hrs. are forbidden.

Room cleaning services begins at 11:00 hrs. Guests inside the room after this time should give access to the cleaning staff.

Guests should wash the dishes used in the kitchen in order to keep the facilities clean for all guest.

Air conditioning systems will be turned on only at night from 22:00 hrs. to 08:00 hrs.
Food and drinks are not allowed inside the rooms.

It is forbidden to introduce any type of weapon or dangerous substance that represents any threat to people.

Any damage to the facilities, furniture and equipment shall be paid in equivalent to the repair of damage or reposition of the object. Robbery and intentional damage will be immediately reported to authorities.

Los Muertos Hostal is a friendly hostel, everybody should behave and treat guest and staff in respectful manners. Guests will be able to express any complaint or suggestion at the front desk or by the hostel email. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.7

  • Location 9.9

  • Staff 9.5

  • Atmosphere 9.0

  • Cleanliness 9.8

  • Facilities 9.1

Latest Reviews

  • 10.0


    18 Mar 2020
    10/10 recommend staying here when visiting Puerto Vallarta. The hostel staff is super awesome and friendly, they are more than happy to give you recommendations on what to do and help with planning excursions or just hanging out in the town. The facilities and rooms are cleaned everyday. Hot water and showers work perfectly. The location is secure and a 30 second walk to the beach. Overall it was one of the best hostels I've stayed in.
    USA, Male, 25-30
  • 10.0


    18 Feb 2020
    This hostel is perfectly situated, the staff are amazing, and you are right next to the beach with everything around you! No complaints whatsoever, this place is perfect for a traveller to stop by and explore Puerto Vallarta!
    Canada, Male, 31-40
  • 10.0


    08 Feb 2020
    Excellent stay! Great location and staff. I chose the 8 bed room, I think in the future I'd choose the 6 bed which seemed more spacious. There's a separate shower and bathroom in the room and also each in common area. I never needed to wait. Quiet hours are 11 pm to 11 am and they were respected.
    USA, Male, 41+
  • 10.0


    23 Jan 2020
    This place is wonderful. The Staff is very friendly and even manages to remember your name.
    USA, Male, 25-30
  • 10.0


    09 Dec 2019
    My second time staying and the staff are wonderful and friendly. The entire facility is spotless and spectacular. I observe the staff cleaning all the time and make it beautiful every single day. The location is steps away from the Beach at Playa de los Muertos, literally half a block from the main beach area with all the restaurants and bars. I highly recommend this hostel. Great value and location.
    USA, Male, 31-40
  • 10.0


    03 Dec 2019
    amazing place a block away from the beach. comfy beds, super awesome staff, good wifi. I have already booked a second stay cause I liked it so much.
    Brazil, Female, 25-30
  • 10.0


    27 Nov 2019
    I have been traveling now for a couple of years around the world. And this hostel is one of the best I have ever stayed in. The staff are amazing every volunteer cares about you as a person so much and goes out of their way to make sure you are safe and happy. Andre the manager is amazing he cares so much and is so welcoming and friendly he makes you feel like you are at home. I cannot recommend this hostel enough. It’s brilliant! :)
    Scotland, Male, 25-30
  • 9.4


    03 Feb 2020
    Nice clean hostel good water pressure but needs better shower head. The staff is nice they clean hostel daily the beds are a bit to firm for my taste. The location is great just wish guest were more respectful of noise level they speak very loud at night and come in very late almost screaming for most of my stay. My roommates thankfully were great. Would definitely recommend for the value.
    Mexico, All Female Group, 25-30
  • 9.1


    18 Dec 2019
    Staff are great...helpful and very friendly. It was surprisingly quiet after 9.30/10, which was super nice. Small cooking area. I am extending my stay!
    Canada, Female, 41+
  • 6.6


    11 Sep 2020
    Clean but Not worth the stress the rude very unsocial acting staff are gonna put you through here with there very unwilling work and hospitality skills with 0 vibe here by staff not worth 300 peso when 150-200 gets u bfast and ac elsewhere. They fight to put ac on at 10pm as advertised when it should go on sooner paying 150 peso more then places with this and bfast included. Also I am paying to use all utilities here and to be unplugging stove til noon time no bfast is not what I paid for.
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Ceiling Fan
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Board Games
  • Wi-Fi