Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lost Inn Lisbon

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Lost Inn Lisbon Hostel is located in the historical and elegant district of Chiado, Lisbon. Very central, in a five minutes walk from the Metro and Train Station Cais do Sodré, itââ'¬â„¢s situated near the Pink Street and the best fashion bars, clubs and restaurants in town, always with the beautiful Tagus River in background scenery.

Housed in an eighteenth century building completely renovated, and keeping its vaulted ceilings, époque tiles and wooden floors, our hostel in Lisbon is modernly equipped and decorated in a casual chic decor, offering a comfortable and high quality stay.

The rooms range from private (doubles and twins) to dorms of four, six, eight or ten beds, with access to large and modern bathrooms for male and female with 24 hours hot showers. The dorms are mixed or female only, are equipped with top quality mattresses, beds that have been designed to provide special comfort, individual reading lights & electrical plugs, as well as private lockers. The access to the rooms is secure, through personalized electronic cards, which also open the individual lockers. Linen is included, and there is also the possibility of renting towels or ask for a laundry service.
Lost Inn Lisbon Hostel offers comfortable common areas to socialize, with couches, reading area, luggage room, Smart TV with cable, DVD player, sound system, and musical instruments. We have free Wi-Fi internet access available throughout the building and also a room with free use computers.

We also provide several dining areas and a well equipped kitchen where guests can cook, socialize and share their meals. Breakfast is available for an extra fee, and there are several dining options in a few minutes walking distance from the hostel

Our staff is always available to give information concerning the best Restaurants, Museums, Tours, Historical Places, Bars and Clubs. Guests can also rent cars, motorbikes and bicycles at reception, which is open 24 hours, offering also free Lisbon maps and partnerships for city walking tours and pub crawl. We also carry some inside activities, such as movies night, dance night, live concerts night, guests nationalities dinners night and so on.

In the surroundings of Lost Inn Lisbon Hostel there are many famous districts such as Rossio, Baixa and Bairro Alto, famous for its local nightlife, restaurants and clubs, all within a 10 minute walk from the hostel. The Praça do Comércio, the Castle of S. Jorge, the Panoramic Lifts Glory and Santa Justa, the Museum of Ancient Art and the picturesque Alfama district are also found in a short distance walk from our hostel in Lisbon. Other neighborhoods also worth a visit such as Parque das Nações and its Oceanário (one of the largest aquariums in Europe), or Belém with its magnificent Jerónimos Monastery and of course the famous Pastel de Belém!

Also you cannot miss the numerous events that Lisbon has to offer you, such as the Popular Feasts of Santo António de Lisboa in June, Festivals Rock in Rio, Super Bock Super Rock, Optimus Alive, Alcantara Festival, the Lisbon Fashion Week, Lisbon Fashion's Night Out, Cascais International Sailling Week, the European Wave Freestyle Funboard Championship, and so on.
For all these reasons come and visit our hostel in Lisbon and stay Innââ'¬¦ââ'¬Lost Innââ'¬ :)

Please note:
The following taxes apply: VAT of 6% included on room prices. City Tax of 2â'¬ per person per night not included in room prices.
According to our policy, the admission is restricted to people between 16 and 40 years old.
Cancellation Policy: 2 days before the arrival;
Method of Payment upon the arrival: Cash or Credit Cards (1â'¬ surcharge applied). We don't accept traveller's cheques;
Check In: 15.00 - 23:00
Check Out: 12.00
Breakfast is not included. Price 3â'¬ / person / day.
According to the Portuguese law is not allowed to smoke within the premises of the Hostel. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.7

  • Staff 9.4

  • Atmosphere 9.3

  • Cleanliness 9.1

  • Facilities 9.2

Latest Reviews

  • 10.0


    13 Aug 2022
    I loved this hostel! Location was great and the staff was amazing
    Finland, Female, 18-24
  • 10.0


    03 Aug 2022
    The best location especially for parties. Clean kitchen, bathrooms and bedrooms :)
    England, Female, 18-24
  • 10.0


    02 Aug 2022
    Wow, super spacious and very clean (even the box under the bed where you can lock your luggage was cleaned) location. Kind and helpful staff, everything you need!
    Germany, Female, 31-40
  • 9.7


    26 Jul 2022
    Truly the best hostel I’ve stayed at. Lots of common areas to meet other people or get work done. Free sangria was amazing, kitchen facilities always super clean (but closes around midday for a bit and in the early hours of the morning). Staff were relatively nice, the guys running the pub crawl are great, the volunteers are lovely and the location is unbeatable! No lift though, so you have to bring your luggage up the stairs. Miss this hostel!
    Australia, Female, 18-24
  • 8.9


    26 Jul 2022
    The AC in my room didn’t work, if it did the hostel would have been better. The common area was smaller but there was free sangria to meet people which was nice, I only stayed 1 night so can’t judge too much
    Canada, Female, 25-30
  • 8.6


    07 Aug 2022
    Really nice staff, I also had a nice breakfast at the hostel, they made the home-made pancakes! :) liked that the room were big and there was a curtain next to bad so it gives you a little bit of privacy. Big plus for great working air conditioning as well!
    Poland, Female, 25-30
  • 8.0


    09 Aug 2022
    I enjoyed my stay here. It was a great location right in the heart of town, super close to the metro and lots of food and bars around. The staff were mostly friendly. I was told I had to move rooms though, so checked out only to be told I'm in the same bed. That was a little annoying. The curtains are only on the bottom bunk which is a shame. And I didnt find the matresses or pillows that great. But showers were great and the whole place was clean. I recommend.
    Australia, Female, 31-40
  • 7.7

    Very Good

    28 Jul 2022
    BEDBUGS! I stayed at Lost in Lisbon July 28-30, 2022. The 1st night I got 1 bite, which I thought could've came from anywhere (not necessarily bedbugs). The 2nd night I got 15 more bites. I told the manager and he was very accommodating. He washed all my clothes in hot water and allowed me to change rooms/beds. The 3rd night I got 10 more bites, so I decided to cut my stay short. The manager gave me a full refund. Everything else was fine. Hopefully they fix the bedbugs situation.
    USA, Male, 31-40
  • 7.1

    Very Good

    01 Aug 2022
    Spacious rooms, kept pretty clean, good working AC and fully functioning/equipped kitchen. Staff were friendly enough. I didn’t really meet anyone or find there was much of a vibe but to be fair I didn’t stay for the free sangria as was booked on to the pub crawls etc which are run by external companies not the hostel itself. Was a good enough hostel for the price
    Australia, Female, 25-30
  • 5.7


    26 Jul 2022
    Pros - free sangria every night -great environment for meeting people for solo travellers - kitchen with full cooking facilities - not a far walk from the main points of interest and close to nearby train stations Cons - Ac was broken 2/3 nights of my stay, even after talking to reception no compensation was received - staff did what was required of them and nothing more - Mouldy bathrooms - 4 flights of stairs, no elevator Overall wouldn’t stay again
    Australia, Mixed Group, 18-24
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  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dishwasher
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • PlayStation
  • Wi-Fi


  • 2020

    4th, Best for solo female travellers

  • 2019

    3rd, Best for solo female travellers

  • 2019

    5th, Worldwide Medium Hostel

  • 2018

    4th, Worldwide Medium Hostel

  • 2017

    3rd, Worldwide Medium Hostel

  • 2016

    5th, Worldwide Medium Hostel

  • 2015

    4th, Worldwide Medium Hostel

View all Award Winners